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Epson 830p - PowerLite XGA LCD Projector, User Manual, Page: 101 / 148

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Epson 830p - PowerLite XGA LCD Projector User Manual Download Page 101

101

1

Solving Problems

T

his chapter helps you solve problems with your projector, and tells 

you how to contact technical support for problems you can’t solve 
yourself. The following information is included:

■

Using the projector’s on-screen help system

■

What to do when the projector’s status lights flash

■

Solving problems with the image or sound

■

Solving problems with EasyManagement

■

Solving problems with the remote control

■

Contacting technical support

Summary of Contents for 830p - PowerLite XGA LCD Projector

Page 1: ...Epson PowerLite 830p Multimedia Projector User sGuide ...

Page 2: ...is Epson product Epson is not responsible for any use of this information as applied to other products Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterat...

Page 3: ... Projecting the Image 18 Turning On the Projector 18 Selecting the Image Source 20 Troubleshooting Display Problems 21 You Can t Project an Image 21 The Projector and Notebook Don t Display the Same Image 21 Adjusting the Image 24 Adjusting the Height of Your Image 24 Using Quick Setup 25 Focusing and Zooming Your Image 25 Adjusting the Image Shape 26 Correcting Computer Images 28 Shutting Down th...

Page 4: ...ns for a New Surface 41 Operating Your Computer with the Remote Control 41 Highlighting Your Presentation 43 Using the Pointer Tool 43 Customizing the Pointer Tools 44 3 Connecting to Computers and Other Equipment 45 Connecting to a Computer 46 Connecting to the Computer Ports 47 Using the Macintosh Desktop Adapter 48 Connecting the Cable for Remote Mouse Control 49 Connecting an External Monitor ...

Page 5: ...73 Setting the Projector ID 73 Changing the Remote Control ID 74 Customizing Projector Features 75 Remote Monitoring Setup Options 75 Miscellaneous Setup Options 75 Enabling Sleep Mode 75 Enabling Quick Setup Options 76 Automatically Running Quick Setup 77 5 Managing Projectors 79 Connecting and Configuring the Projector on a Wired Network 80 Using EMP Monitor 81 Opening and Closing EMP Monitor 82...

Page 6: ... Lights Flash 103 Viewing Lamp Usage and Other Information 105 Solving Problems with the Image or Sound 105 Solving EasyManagement Problems 111 Solving Problems with the Remote Control 111 Where To Get Help 112 Telephone Support Services 112 A Software Installation 113 Windows System Requirements 113 Installing the Software 114 B Projector Installation 115 C Technical Specifications 117 General 11...

Page 7: ...Contents 7 D Notices 121 Important Safety Instructions 121 Remote Control Information 123 Declaration of Conformity 124 FCC Compliance Statement 125 Warranty 126 Index 129 ...

Page 8: ...8 Contents ...

Page 9: ...automatically focuses the projected image These features can all be set to automatically create the best image projection by pressing a single button Complete control Use the remote control to take charge of your presentation Freeze the action zoom in on part of the picture or display a picture in picture video Use the remote as a pointer or to draw on the screen You can even use it in place of yo...

Page 10: ...ks and technology The site provides templates clip art and sound clips as well as Presenters Services to use on the road Even more resources and services are available if you register to join the Presenters Club and it s free Quick Setup sheet Gives you the instructions you need to get your projector up and running if you are connecting to a notebook PowerBook or iBook computer Start Here kit Incl...

Page 11: ...e in the world For details see page 126 and the warranty brochure included in your Start Here kit In addition for customers who register their projector Epson offers free Extra CareSM Road Service In the unlikely event of an equipment failure you won t have to wait for your unit to be repaired Instead Epson will ship you a replacement unit anywhere in the United States or Canada usually overnight ...

Page 12: ...uctions Additional Components Depending on how you plan to use the projector you may need additional components To receive an S Video signal you ll need an S Video cable One may be provided with your video equipment or you can purchase one from Epson see page 13 To receive a component video signal from a VCR or other video device you ll need a component video cable You can purchase one from Epson ...

Page 13: ...7766 for dealer referral Product Part number Replacement lamp V13H010L31 Air filter replacement set V13H134A07 ATA molded hardshell case Samsonite wheeled soft case ELPKS35 ELPKS52 Ceiling mount Suspension adapter False ceiling plate Security bracket cabling for gyro lock mounts Adjustable ceiling channel ELPMB36 ELPMBAPL ELPMBFCP ELPMBSEC ELPMBACC Kensington security lock ELPSL01 Projection scree...

Page 14: ...14 Welcome ...

Page 15: ...deo equipment you need to follow some basic steps to display your image on the screen Follow the guidelines in this chapter for Positioning the projector Turning the projector on and selecting the image source Troubleshooting display problems Adjusting the image Turning off the projector ...

Page 16: ... size increases with distance but can vary depending on how you position the zoom ring and whether you ve adjusted the image with other settings Also keep these considerations in mind Place the projector on a sturdy level surface Make sure there is plenty of space for ventilation around and under the projector Do not set the projector on top of anything that could block the vents under the project...

Page 17: ...his causes the image to become keystone shaped but you can correct the distortion by pressing the Sync buttons on the projector See page 26 for detailed information about correcting the image shape For instructions on installing the projector in a permanent location such as a theater or conference room see page 115 note After positioning the projector you may want to connect a Kensington MicroSave...

Page 18: ...nd display the image source If you turn on the projector first or have multiple pieces of connected equipment you may have to select the image source manually see page 20 Follow these steps to turn on the projector 1 Remove the lens cap 2 Plug one end of the power cable into the projector and the other end into a grounded electrical outlet The Power light turns orange indicating it is in standby m...

Page 19: ...light stops flashing and remains green 4 If you ve connected a Windows based computer to the projector you may see a New Hardware Wizard screen saying your computer has found a plug and play monitor if so click Cancel 5 If you are prompted to enter a password see page 68 warning Never look into the lens when the lamp is on This can damage your eyes and is especially dangerous for children Power bu...

Page 20: ... projector or the remote control as follows The projector has two Source buttons Use the Computer Component button to switch between equipment connected to the Computer Component ports Use the Video S Video button to switch between equipment connected to the Video and S Video ports The remote control has four Source buttons Use them to switch between devices connected to the ports identified on ea...

Page 21: ...utton If you re using a PC notebook press the function key on your keyboard that lets you display on an external monitor It may be labeled CRT LCD or have an icon such as You may have to hold down the Fn key while pressing it Allow a few seconds for the projector to sync up after changing the setting The Projector and Notebook Don t Display the Same Image If you re projecting from a notebook and y...

Page 22: ...ies by brand you may need to click a Monitor tab then make sure the external Monitor port is set as your primary display and or enabled See your computer s documentation or online help for details If you re using Macintosh OS X You may need to set up your system to display on the projector screen as well as the LCD screen Follow these steps 1 From the Apple menu select System Preferences then sele...

Page 23: ...ck Monitors or Monitors and Sound 2 Click the Arrange icon 3 Drag one monitor icon on top of the other If the Arrange option isn t available you may need to select one of the Simulscan resolution settings 1 Click the Monitor icon 2 Select a Simulscan resolution as shown Allow a few seconds for the projector to sync up after making the selection Click here Drag one monitor icon on top of the other ...

Page 24: ... image and or sound see Chapter 4 Adjusting the Height of Your Image If the image is too low on the screen you can use the front adjustable foot to raise it 1 Stand behind the projector Press the blue foot release lever up and lift the front of the projector 2 Once the image is positioned where you want it release the lever to lock the foot in position 3 If necessary you can fine tune the height o...

Page 25: ...ally focuses the image unless you have turned this feature off but you can also use the Focus buttons on the projector or remote to sharpen the image Use the Zoom buttons on the projector or remote to reduce or enlarge the image Press the W button on the projector or the top zoom button on the remote to increase the size and the T button on the projector or bottom zoom button on the remote to decr...

Page 26: ... for the image to be corrected During this time a vertical keystone correction gauge appears on the screen If your image is still distorted you can correct it using either of these methods If the image has two parallel sides but is wider on one side top bottom left or right you can correct it using the Keystone buttons on the projector s control panel see page 27 or the projector s Keystone menu s...

Page 27: ...ng menu and press Enter From the Setting menu select Keystone and press Enter select H V Keystone and press Enter then select Horiz Vert Height and press Enter Select V Keystone for vertical keystone distortion or H Keystone for horizontal keystone distortion and press Enter Use the pointer button on the remote control to adjust the keystone setting as needed note The image will be slightly smalle...

Page 28: ...the projected image and the Auto button doesn t correct the problem hold down the Shift button on the projector s control panel while pressing either the Tracking or the Tracking button If the image appears fuzzy or flickers and the Auto button doesn t correct the problem hold down the Shift button while pressing either the Sync or Sync button on the projector note You must be projecting an image ...

Page 29: ...want to turn the projector on again press the PPower button 4 If you extended the adjustable front foot press the blue foot release lever to retract it 5 Replace the lens cap and unplug the power cord 6 If you re using a remote control set its ON OFF switch to OFF caution Turn the projector off when you re not using it Continuous 24 hour a day use may reduce its overall life note The projector s D...

Page 30: ...e power cord to turn it on You can also turn the power on to restart the projector immediately after turning it off Follow these steps to enable Direct Power ON 1 Press the Menu button on the remote control and select the Extended menu 2 Choose Operation and press Enter 3 Choose Direct Power ON and press Enter 4 Highlight ON and press Enter 5 Press Esc or Menu to exit With Direct Power ON enabled ...

Page 31: ...ht your presentation page 43 You can also use it to make automatic color corrections that let you project images onto any surface page 40 or as a wireless mouse when projecting from a computer page 41 This chapter covers Turning on and using the remote control Controlling the picture and sound Projecting images without a screen Operating your computer with the remote control Highlighting your pres...

Page 32: ...ips Point the remote control at the front or back of the projector or at the screen Stand within 33 feet of the projector If you want to operate the projector from a greater distance a remote control cable set is available see page 13 When presenting in a darkened room press the light button to make the buttons on the remote light up temporarily Avoid using the remote under bright fluorescent lamp...

Page 33: ...1 Turn the remote control over 2 Press down on the ridges at one end of the battery cover as you slide the cover off 3 Install two AA batteries inserting the flat negative ends in first 4 Slide the cover back in place caution When replacing batteries take the following precautions Replace the batteries as soon as they run out If the batteries leak wipe away battery fluid with a soft cloth If fluid...

Page 34: ...n the remote control or projector repeatedly until you see the image you want on the screen On the projector s control panel there are two other Source buttons Press the Computer Component button to switch between equipment connected to the Computer Component ports or press the Video S Video button to switch between equipment connected to the Video and S Video ports On the remote control there are...

Page 35: ...coming signal or the signal is out of range the preview window for that source appears blank 2 Press one of the Source buttons on the remote control to switch to the desired source Press Enter to change the source and exit the screen or press Esc to exit the preview screen without switching sources Preview button note Movies are displayed as still images on the preview screen Computer Analog RGB V...

Page 36: ...st the shape 7 Repeat steps 5 and 6 as needed to adjust any remaining corners 8 When done press the Esc button on the remote control or projector s control panel to exit the menu system If Quick Corner remains selected in the Keystone menu the Quick Corner screen appears whenever you press the projector s keystone buttons You can then follow steps 5 through 8 above to correct the shape of your ima...

Page 37: ... logo to display on the screen whenever you press the A V Mute button see page 71 Stopping Action You can use the remote control to stop the action in your video or computer image To stop the action and keep the current image on the screen press the Freeze button The sound continues To restart it press the Freeze button again note If you ve connected a computer to one of the projector s Computer p...

Page 38: ... displaying an image from equipment connected to the Computer port s you can open up a smaller picture in picture window on the screen This window can display video from equipment connected to either the Video or S Video port Setting Up the Picture in Picture Image Before starting make sure the computer or video equipment for your main image is connected to the Computer port s and the video equipm...

Page 39: ...press the Enter button your video continues playing on the screen 4 When you re finished using picture in picture press the PinP or pointer button again The window disappears Controlling the Volume To change the volume press the quieter or louder side of the Volume button If necessary you can adjust the tone using the projector s menu system See page 67 PinP button Video window note You can also u...

Page 40: ...ote control or the projector s control panel while projecting an image Wall Shot s status appears in the upper right corner of your screen Then you see a sequence of colors flash for a couple of seconds while the sensor measures the conditions of the projection surface and adjusts the image The projector stores the correction values obtained by the last Wall Shot measurements This is useful if you...

Page 41: ...rner of your screen You see a sequence of colors flash for about five seconds as the projector adjusts the color correction values for the new projection surface Operating Your Computer with the Remote Control If you ve connected a computer to the projector with a USB cable as described on page 49 you can use the remote control in place of your computer s mouse This gives you more flexibility when...

Page 42: ...ce to left click or press it twice to double click Press the Esc button to right click To drag and drop hold down the Enter button for about one second until it lights Then use the pointer button to drag the object When it s where you want it press Enter to release it Use to move cursor Left click Right click ...

Page 43: ...r tools and each one can be customized for a different look Using the Pointer Tool 1 To activate the pointer tool press the Pointer button on the remote control A pointer appears on the screen If you prefer to use a different style of pointer see page 44 to choose from three preset options 2 Use the pointer button on the remote control to position the pointer on the screen 3 When done using the po...

Page 44: ...nter and press Enter Choose one of the following pointer shapes 2 Highlight Return and press Enter 3 To change the size of the pointer highlight Pointer Zoom and press Enter 4 Choose 100 or 200 and press Enter 5 Highlight Return and press Enter 6 To change the Pointer Speed setting highlight Pointer Speed and press Enter 7 Highlight High Speed Medium Speed or Low Speed and press Enter 8 Highlight ...

Page 45: ... desktop computer and or to video equipment such as a VCR or DVD player You can also connect the projector to a video camera external speakers and or an external monitor Follow the instructions in this chapter to Connect to a computer Connect an external monitor Connect video equipment Play sound through the projector ...

Page 46: ... Connect a monitor to the projector so you can view your presentation close up as well as on screen not necessary if you re using a notebook see page 50 Connect an audio cable to play computer audio see page 56 note If you connect a Windows based computer to the projector you may see a New Hardware Wizard saying your computer has found a plug and play monitor if so click Cancel note For newer Powe...

Page 47: ...end to your computer s monitor port 2 If you want to display the presentation on your computer monitor at the same time see page 50 To use the remote control as a mouse you need to connect a USB cable see page 49 To connect an optional stereo mini jack audio cable so you can play sound through the projector see page 56 3 When you ve finished making any connections see page 18 for instructions on t...

Page 48: ...to connect the VGA cable to your computer This is available from Epson see page 13 1 To use the adapter remove its cover as shown and set its DIP switches according to the resolution you want to use such as 16 inch mode See your Macintosh documentation for instructions 2 Replace the cover and connect the adapter to the VGA cable Then plug the cable with the adapter into the video port on your Maci...

Page 49: ...h OS X 10 2 x to 10 3 x or OS 8 6 to OS 9 x 1 Locate the USB cable that came with your projector 2 Connect the square end of the cable to the projector s USB port 3 Connect the flat end of the cable to any available USB port on your notebook or desktop computer 4 If necessary configure your computer to work with an external USB mouse See your computer documentation for details note For details on ...

Page 50: ...ch an external monitor connect it to the projector s Monitor Out port as shown Follow these guidelines to view images on the monitor The monitor displays the currently selected computer source Press the Preview button on the remote control if you want to display all the active sources at the same time see page 35 You can also view images on the monitor while the projector is in Standby mode if you...

Page 51: ...e on page 53 If your video player has a component video port three connectors labeled either Y Cb Cr or Y Pb Pr see Connecting a Component Video Source on page 54 If your video player has an RGB video port either a single connector for a VGA style monitor cable or three connectors labeled R G B see Connecting an RGB Video Source on page 55 After connecting video cables you may also want to Connect...

Page 52: ...n the projector 3 If you want to play sound through the projector see page 56 for instructions on connecting an audio cable 4 If you don t need to make any other connections see page 18 for instructions on turning on the projector and adjusting the image Once the projector is turned on select the image source press the Search button on the remote control or the Source Search button on the projecto...

Page 53: ...deo connector on the projector 3 If you want to play sound through the projector see page 56 for instructions on connecting an audio cable 4 If you don t need to make any other connections see page 18 for instructions on turning on the projector and adjusting the image Once the projector is turned on select the image source press the Search button on the remote control or press the Source Search b...

Page 54: ...nnecting an audio cable 4 If you don t need to make any other connections see page 18 for instructions on turning on the projector and adjusting the image Once the projector is turned on select the image source press the Search button on the remote control or the Source Search button on the projector s control panel repeatedly until the image appears note Be sure your video player is not an RGB vi...

Page 55: ...ions on connecting an audio cable 4 If you don t need to make any other connections see page 18 for instructions on turning on the projector and adjusting the image Once the projector is turned on select the image source press the Search button on the remote control or the Source Search button on the projector s control panel repeatedly until the image appears note Make sure your video player is n...

Page 56: ...w these steps 1 Locate the appropriate commercially available audio cable Which cable you use depends on how your equipment is connected If you have a computer connected to a Computer Component port use a stereo mini jack cable If you have video equipment connected to the Video or S Video port use an RCA style audio cable 2 Connect the audio cable to the jack corresponding to the connected video s...

Page 57: ...se a commercially available audio cable with a stereo mini jack connector on one end and pin jacks on the other end For some speakers you may have to purchase a special cable or use an adapter 2 Connect the stereo mini jack end of the audio cable to the Audio Out port on the projector 3 Connect the other end s of the cable to your speakers The projector s internal speaker system is disabled while ...

Page 58: ...58 Connecting to Computers and Other Equipment ...

Page 59: ...tures This chapter covers the following information Using the menu system Adjusting the image quality Adjusting the image size shape and position Adjusting the color Adjusting the sound Using the projector security features Controlling multiple projectors Customizing projector features Enabling Quick Setup options ...

Page 60: ...ugh the menu list When you ve highlighted the desired menu press the Enter button to select it 3 Once you ve selected the menu use the pointer button to scroll through the list of options Some of the options may be grayed out or unavailable depending on the selected source 4 After highlighting the option you want to adjust use the pointer button to change the setting In some cases you may have to ...

Page 61: ...in a specific menu or all the settings in all menus To restore the settings in a specific menu enter the menu whose settings you want to change select Reset and confirm as needed The example below shows how to reset the Settings menu To restore all the projector settings to their factory default values select the Reset menu highlight All Reset and press Enter Reset settings for current menu Reset ...

Page 62: ...ts you quickly adjust the color and brightness for various environments Use either the remote control or the Color Mode setting in the Image menu You can save a different setting for each computer and or video source Select from these settings Dynamic For projecting movies or playing video games in vivid color in a bright room Presentation For presentations in dark rooms Theatre For optimizing mov...

Page 63: ...ou can correct tracking and sync for computer images or change the aspect ratio to widescreen format for video images 1 Press the Menu button on the remote control and select the Signal menu You see a screen similar to the one below The settings will be different depending on the source you are projecting from note The Brightness setting changes the opacity of the projector s LCD panels You can al...

Page 64: ... sides it may not be centered exactly Select this setting and use the pointer button to center it Preset Once you ve fine tuned the settings in the Signal menu for the computer you re using you can save them as a group using one of the ten Preset settings The next time you use the same computer simply press the Preset button on the remote control to recall your saved settings Press the Preset butt...

Page 65: ...olution If the resolution of the image is the same as the projector s 1024 768 pressing Resize has no effect For video images pressing Resize switches the aspect ratio between 4 3 and 16 9 This lets you play digital video images or movies recorded on certain DVDs in 16 9 widescreen format Keystone in the Setting menu Squares up the shape of the image after the projector has been tilted upward or a...

Page 66: ...r playing video games in vivid color in a bright room Presentation For presentations in dark rooms Theatre For optimizing movie images with natural color in a dark room the default for video or S Video display Living Room For playing video games and watching TV in a bright room sRGB For standard sRGB computer displays the default when projecting from a computer with analog video Color Adjustment i...

Page 67: ...quality of the sound Using the Projector Security Features To prevent unauthorized use of the projector you can do the following Assign a password this can be disabled for a set period if you want to loan the projector to someone See page 68 Create an identifying user logo that is displayed at startup and or when the A V Mute button is pressed See page 71 Unauthorized users cannot turn it off or c...

Page 68: ...irty times in succession the user must contact Epson to unlock the projector The default setting for the Password Protect function is OFF Follow these steps to turn password protection on 1 Press the Freeze button on the remote control for about five seconds You see this screen 2 Use the pointer button to set Power ON Protect to ON Then press Enter 3 Select Password and press Enter 4 When you see ...

Page 69: ... password every time it is turned on set the timer to 0H The countdown for the elapsed time begins as soon as you close the Password Protect menu You can check the elapsed time in this menu next to Time elapsed 10 To enable your screen logo select User s Logo Protect and press Enter Select ON and press Enter When this feature is on the logo appears whenever you turn on the projector if the Startup...

Page 70: ... succession you see the message The projector s operation will be locked Request code xxxxx and the projector switches to standby mode for approximately 5 minutes Write down the request code Then disconnect the projector s power cord from the electrical outlet reconnect it and turn the projector back on When you see the Password Protect Release screen again you can try to enter the correct passwor...

Page 71: ...and transfer it to the projector 1 Display the image you want to use from either a computer or video source such as a DVD player 2 Press the Menu button on the remote control highlight the Extended menu and press Enter 3 Highlight User s Logo and press Enter 4 When you see a message asking whether you accept the present image as the user s logo select Yes and press Enter A selection box displays o...

Page 72: ...Enter 3 Select the screen s on which you want your image to appear Highlight Display Background to display your image instead of a blank screen when there is no video signal coming from the currently selected source Then press Enter Highlight A V Mute to display your image when you press the A V Mute button Then press Enter 4 Select Logo and press Enter 5 When you re finished press Esc to exit Dis...

Page 73: ... ID is 1 Follow these steps to change it 1 Press the Menu button on the remote control You see the projector s menu screen 2 Select the Extended menu and press Enter 3 Highlight Projector ID and press Enter 4 Choose an ID value for the projector and press Enter 5 When you re done press Esc to exit the menu system note By default the remote control s ID is set to zero which allows it to control any...

Page 74: ...n the remote control to select the ID of the projector you want to operate The ID button s light shuts off and the new ID is registered 3 Repeat steps 1 and 2 each time you want to switch projectors To check the remote control s current ID do the following 1 Press the ID button twice After a moment the button flashes 2 Count the number of flashes this number corresponds to the remote control s ID ...

Page 75: ...Front to project from the front of a screen and right side up Front Ceiling when the projector is mounted upside down from the ceiling Rear to project from behind onto a transparent screen or Rear Ceiling to project from behind onto a transparent screen when the projector is mounted upside down from the ceiling Language in the Extended menu Select from nine languages to be used for the projector m...

Page 76: ... the Setting menu and press Enter Then highlight Quick Setup and press Enter 3 Select Quick Setup Options and press Enter 4 Adjust any of these options Highlight Auto Focus to automatically focus the projector Highlight Auto Quick Corner to automatically straighten the image if it is not rectangular Highlight Wall Shot to project on walls or surfaces that are not white 5 Press Enter then highlight...

Page 77: ...1 Press the Menu button on the remote control 2 Select the Setting menu and press Enter 3 Choose Quick Setup and press Enter 4 Select Startup Options and press Enter 5 Select Quick Setup and press Enter 6 Press the Menu button to exit note Auomatic Quick Setup works only when the projector is set to Front projection See page 187 for more information ...

Page 78: ...78 Fine Tuning the Projector ...

Page 79: ...ng system To use the EasyManagement software to manage your projectors first install EMP Monitor as described on page 114 Then connect and configure each projector you want to monitor You can connect the projector over a wired network as described on page 80 This chapter covers the following information Connecting the projector to and configuring it for a wired network Monitoring and controlling y...

Page 80: ...ially available 100baseTX or 10baseT network cable 2 Turn on the projector see page 18 3 Press the Menu button on the remote control and select Network from the Extended menu 4 If your network assigns addresses automatically turn on DHCP If your network does not assign addresses automatically turn off DHCP and enter the projector s IP Address Subnet Mask and Gateway Address as needed To enter numb...

Page 81: ...m Using EMP Monitor EMP Monitor lets you use a remote computer to manage your projectors over a wired network It lets you easily turn the projectors on or off together or individually switch image sources and check their status Before using EMP Monitor make sure you ve installed the software available for Windows only as described on page 114 The computer you re using to monitor the projector shou...

Page 82: ... in the system tray on the lower right corner of your screen to display the EMP Monitor window To close EMP Monitor right click the program icon shown above and select Exit Registering Your Projectors Before you can monitor your projectors follow these steps to register them 1 Click Start Programs or All Programs Epson Projector EMP Monitor or click the EMP Monitor icon in the taskbar You see this...

Page 83: ...etwork IP address Any projectors found on the network are listed as shown below 4 Select each projector you want to add by clicking its name then clicking the Add button When you re done click Close Click here note If Auto detect fails to find the projector your projector may not be connected or configured correctly for the network See page 80 to configure your projector for a wired network Click ...

Page 84: ... screen with a list of all registered projectors 5 Click Close You see the status of each of your registered projectors on the main EMP Monitor screen note To delete a projector from the list highlight the projector name and click Delete ...

Page 85: ...r and click View details The following table explains the meaning of the status icons Status icons green Projecting no problems dark Turned off no problems green Projecting problems detected note To monitor a projector when it s in Standby Mode plugged in but not turned on you must select Network ON as the Standby Mode setting in the projector s Extended menu see page 75 Remember that when Standby...

Page 86: ...lems detected Network error for example not connected to the network or power cable disconnected You may also see this error if Network OFF is selected in Standby Mode see page 75 Video source icons Computer Component 1 Computer Component 2 S Video Video EasyMP not functional for the PowerLite 830p Status icons ...

Page 87: ...icons Lamp replacement notification the lamp is nearing the end of its life see page 97 High speed cooling in progress the projector is getting too hot but continues to operate Overheating projection turned off automatically Lamp out or lamp cover open Fan error Sensor error Internal problem note To turn on a projector when it s in Standby Mode plugged in but not projecting you must have selected ...

Page 88: ...the projector on Turns the projector off Changes the video signal to the Computer Component 1 port Changes the video signal to the Computer Component 2 port Changes the video signal to the S Video port Changes the video signal to the Video port Switches the display to EasyMP Not functional for the PowerLite 830p ...

Page 89: ... you want to monitor Selecting the Projectors to Monitor 1 To start EMP NetworkManager click Start Programs or All Programs EPSON Projector EMP NetworkManager You see the EMP NetworkManager screen The projectors you ve already registered through EMP Monitor appear as icons 2 If you d like to register a projector manually and you know its IP address double click the Projector address selection icon...

Page 90: ... a password up to 14 characters in length Creating the E Mail Settings 1 If EMP NetworkManager is not already running open it from the Start menu You see your registered projectors displayed as shown 2 Double click the icon for the projector whose e mail settings you want to create Enter your password if you created one see above note Entering a password in EMP NetworkManager will automatically as...

Page 91: ...uding the following symbols _ Naming the projector helps you identify it in EMP Monitor and EMP NetworkManager especially if you re managing more than a few of them 5 Click Mail Notification Settings note The projector must be plugged in projecting or in Standby Mode for you to be able to connect to it To access a projector in Standby Mode you must select Network ON as the Standby Mode setting in ...

Page 92: ...Click OK then click OK again on the next screen Click Set on the Setup for Network Projector screen and confirm as needed 11 When you see the test message window you can send a message with the heading TEST MAIL to the addresses you have entered The projector s name and IP address are included in the body of the message 12 When you re done making the projector settings close EMP NetworkManager It ...

Page 93: ...ne The body of the message contains The name of the projector The projector s IP address A description of the problem The problem descriptions are similar to the errors reported by EMP Monitor listed on page 87 If a plus sign appears before the description it indicates that a problem has occurred A minus sign appears when the problem goes away or is resolved note If a projector develops a critical...

Page 94: ...94 Managing Projectors ...

Page 95: ...g the lamp and air filters Transporting the projector Cleaning the Lens Clean the lens whenever you notice dirt or dust on the surface Use a canister of compressed air to remove dust To remove dirt or smears on the lens use lens cleaning tissue If necessary moisten a soft cloth with lens cleaner and gently wipe the lens warning Before you clean any part of the projector turn it off and unplug the ...

Page 96: ...ting and damage the projector 1 Turn off the projector and unplug the power cord 2 To clean the intake vents use a small vacuum cleaner designed for computers and other office equipment If you don t have one gently clean the vents with a soft brush such as an artist s paintbrush 3 If the dirt is difficult to remove or a filter is broken replace the filters as described on the next page Contact you...

Page 97: ... replacement lamp Request part number V13H010L31 In Canada please call 800 463 7766 for dealer referral Follow these steps to replace the lamp and air filters 1 Turn off the projector 2 When the Power light stops flashing unplug the power cord 3 Let the projector cool for at least an hour if it has been on The lamp is extremely hot immediately after use 4 Turn the projector over and remove the air...

Page 98: ... remove it Then remove the lamp cover 8 Loosen the two screws holding the lamp in place you don t need to remove them 9 Grasp the handles as shown and pull the lamp straight out 10 Gently insert the new lamp If it doesn t fit easily make sure it is facing the right way Loosen but don t remove these ...

Page 99: ... Lamp Timer After you replace the lamp you need to reset the lamp timer using the projector s menus 1 Press the Menu button on the remote control or the projector s control panel You see the main menu 2 Use the pointer button on the remote control or the arrow buttons on the projector to highlight Reset then press Enter You see this screen 3 Select Lamp Hours Reset and press Enter You see this pro...

Page 100: ... material if possible If you do not have the original packaging use equivalent materials placing plenty of cushioning around the projector When transporting the projector a long distance first place it in a hard shell shipping case then pack it in a firm box with cushioning around the case An optional case is available from Epson see page 13 note Epson shall not be liable for any damages incurred ...

Page 101: ...port for problems you can t solve yourself The following information is included Using the projector s on screen help system What to do when the projector s status lights flash Solving problems with the image or sound Solving problems with EasyManagement Solving problems with the remote control Contacting technical support ...

Page 102: ...ith sound Language change Follow these steps to get help 1 Press the blue Help button on the projector You see the Help Menu 2 Use the pointer button on the remote control or the arrow buttons on the projector to highlight the menu item you want 3 Press the Enter button on the remote control or on the projector to select the menu item 4 To exit the help system press the Help button If none of the ...

Page 103: ...omplete description of the projector s status lights Temperature light Lamp light Power light Status lights Light Status Description Orange The projector is in Standy or Sleep Mode You can unplug it or press the P Power button to turn it on Flashing green The projector is warming up Wait for the image to appear Green The projector is operating normally Flashing orange The projector is cooling down...

Page 104: ...projector continues to overheat after you clean the air filter the problem may be caused by damage to the cooling fan or temperature sensor Contact Epson for help Warning Except as specifically explained in this User s Guide do not attempt to service this product yourself Flashing orange It s time to replace the lamp See page 97 for instructions If you continue to use the lamp after the replacemen...

Page 105: ...menu are close to the life span of your lamp Solving Problems with the Image or Sound No image appears on the screen Check that the Power light is green not flashing and the lens cap is off The projector may be in Standby or Sleep Mode If the Power light is orange press the PPower button to turn the projector on If the power was switched off and then on again the projector may be cooling down Wait...

Page 106: ...ernal monitor It may have an icon such as or it may be labelled CRT LCD Allow a few seconds for the projector to sync up after pressing it Check your notebook s manual or online help for details On most systems the key lets you toggle between the LCD screen and the projector or display on both at the same time Depending on your computer s video card you might need to use the Display utility in the...

Page 107: ...uter s resolution doesn t exceed UXGA 1600 1200 and the frequency is supported by the projector see page 119 If necessary change your computer s resolution setting as described below Only part of the computer image is displayed Press the Auto button on the remote control Make sure the image Position setting is correct on the Signal menu See page 64 for more information Make sure your computer s re...

Page 108: ...t work press the Tracking or Tracking button on the projection until the image is square If the image has no parallel sides use Quick Corner Press the Menu button select the Setting menu and select Keystone Select Quick Corner and make your adjustments with the pointer button See page 36 for details The image contains static or noise Make sure the correct input signal is selected in the Signal men...

Page 109: ... don t like the new settings you can always select Reset to return to the factory default settings You see vertical bands or the image still looks blurry after trying the solutions in the previous section If you re projecting from a computer and displaying an image that contains a lot of fine detail you may notice vertical bands or some of the characters may look heavy or blurred Press the Auto bu...

Page 110: ...o source make sure the volume is not turned all the way down or muted Also make sure the cables are connected correctly as described in on page 56 If your presentation includes computer audio make sure the volume control on your computer is not turned all the way down or muted If you re using the audio cable make sure it is securely connected to both the projector and your computer s headphone jac...

Page 111: ...to remote control commands Be sure the ON OFF switch is in the ON position as shown on page 19 The remote control s batteries may not be installed correctly or may be low on power To change the batteries see page 33 Make sure your remote control s ID is set to 0 or to the projector s ID see page 73 Make sure you are within about 33 feet 10 meters of the projector and within range of the projector ...

Page 112: ...839 6 AM to 6 PM Pacific Time Monday through Friday Toll or long distance charges may apply Before you call please have the following information ready Product name Epson PowerLite 830p Product serial number located on the bottom of the projector Computer configuration Description of the problem You can purchase screens carrying cases or other accessories from Epson at 800 873 7766 or by visiting ...

Page 113: ... remote location Windows System Requirements Before you install the software make sure your computer meets these requirements Microsoft Windows 98 2000 Me or XP IBM compatible PC with at least a Pentium III 700 MHz processor At least 256MB of RAM At least 128MB of free hard disk space SVGA 800 600 or better display adapter and monitor XGA 1024 768 recommended ...

Page 114: ...his screen 2 Click Install then follow the on screen instructions to install your projector software When you see a message that the Epson GDI Monitor Driver has not passed Windows Logo testing click Continue Anyway 3 When installation is complete close the installation window Now see Chapter 5 for instructions on using the projector software ...

Page 115: ...ransparent screen or rear ceiling projection as shown To project from overhead you ll need the optional ceiling mounting hardware see page 13 for ordering information You ll also need to select Front Ceiling or Rear Ceiling as the Projection option of the projector s Extended menu to flip the image upside down To project from the rear onto a semi transparent screen select Rear or Rear Ceiling see ...

Page 116: ...distortion using the Keystone function in the projector s menu system see page 65 or the keystone buttons on the projector s control panel see page 27 If you place the projector so that the base of the lens is level with the bottom of the screen the image should be square and you won t have to adjust it If you place the lens lower than the bottom of the screen you ll have to tilt the projector upw...

Page 117: ...mode Contrast ratio 600 1 Image size 30 to 300 inches Projection distance 2 8 to 48 3 feet 0 9 to 14 7 meters Projection methods Front rear upside down ceiling mount Internal sound system 5 W monaural Optical aspect ratio 4 3 horizontal vertical Zoom ratio 1 1 6 Noise level 28 dB or 34 dB depends on the Brightness Control setting in the Setting menu Keystone correction Automatic vertical and horiz...

Page 118: ...lkaline AA Dimensions Height 4 5 inches 114 mm feet retracted Width 14 4 inches 365 mm Depth 11 0 inches 280 mm Weight 10 4 lb 4 7 kg Electrical Rated frequency 50 60 Hz AC Power supply 100 to 120 VAC 3 6 A 200 to 240 VAC 1 6 A Power consumption Operating 310 W Environmental Temperature Operating 41 to 95 F 5 to 35 C Storage 14 to 140 F 10 to 60 C Humidity non condensing Operating 20 to 80 RH Stor...

Page 119: ...rmats listed below To project images output from a computer the computer s video card must be set at a refresh rate vertical frequency that s compatible with the projector Some images are automatically resized to display in the projector s native format XGA The frequencies of some computers may not allow images to display correctly see your computer s documentation for details Mode Refresh rate Hz...

Page 120: ... 85 1280 960 1280 960 1280 960 SXGA3 60 SXGA3 75 SXGA3 85 60 75 85 1280 1024 1280 1024 1280 1024 UXGA 60 UXGA 65 UXGA 70 UXGA 75 UXGA 80 UXGA 85 60 65 70 75 80 85 1600 1200 1600 1200 1600 1200 1600 1200 1600 1200 1600 1200 MAC13 MAC16 MAC19 MAC21 67 75 75 75 640 480 832 624 1024 768 1152 870 NTSC NTSC 4 43 PAL N PAL M PAL PAL 60 SECAM 60 60 50 50 60 60 50 HDTV 720p HDTV 1080i 60 60 1024 576 1024 5...

Page 121: ... outlet If you have a two prong outlet contact an electrician to replace it Do not hold the plug with wet hands Take the following precautions for the plug Failure to comply with these precautions could result in sparks or fire Do not insert the plug into an outlet with dust present Insert the plug firmly into the outlet Do not overload wall outlets extension cords or integral convenience receptac...

Page 122: ...ncludes a lamp component that contains mercury Hg Please consult your state and local regulations regarding proper disposal and do not put in the trash Unplug the projector during lightning storms or when it will not be used for extended periods Do not place the projector and or remote control on top of heat producing equipment or in a hot location If you use the projector in a country other than ...

Page 123: ...light is too bright Certain types of fluorescent lighting are used A strong light source shines into the IR receiver Other equipment that emits infrared energy such as a radiant room heater is in the room These conditions commonly cause problems for most infrared controlled equipment Try the following The remote control s batteries may be low on power replace them Dim the ambient lighting and or t...

Page 124: ...ital device Each product marketed is identical to the representative unit tested and found to be compliant with the standards Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted due to quantity production and testing on a statistical basis as required by 47CFR 2 909 Operation is subject to the following two conditions 1 this devic...

Page 125: ...ing antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interf...

Page 126: ...ment may be another model of like kind and quality Epson s liability for replacement of the covered product will not exceed the original retail selling price of the covered product Exchange or replacement products or parts assume the remaining warranty period of the product covered by this limited warranty However each replacement lamp carries the limited 90 day warranty stated above What This War...

Page 127: ...CA INC NOR ITS AFFILIATES SHALL BE LIABLE FOR ANY LOSS INCONVENIENCE OR DAMAGE INCLUDING DIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR INABILITY TO USE THE EPSON PRODUCT WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY In Canada warranties include both warranties and conditions Some jurisdictions do not allow limitations on how long an implied warr...

Page 128: ...128 Notices ...

Page 129: ...13 100 Ceiling mount 13 115 to 116 Cleaning air filter 96 lens 95 projector case 96 Color correcting with Wall Shot 40 to 41 problems 110 settings 66 Color Mode setting 62 66 Component video cable 13 51 Composite RCA video cable 51 to 52 Computer connecting to 46 to 48 correcting images 28 selecting source 20 Connecting projector to a computer 46 to 48 to an external monitor 50 to audio equipment ...

Page 130: ...shape 26 to 27 36 65 108 fitting on screen 64 107 to 108 height adjusting 24 menu 62 to 64 problems with 105 to 110 projecting on walls 40 to 41 raising 24 selecting source 20 34 to 35 52 to 53 55 size and projection distance 16 117 turning off using A V Mute 37 zooming 25 38 Info menu 105 Input signal selecting 20 34 to 35 52 to 53 55 Installing projector 115 to 116 Installing software 113 to 114...

Page 131: ...06 to 107 Noise level 117 Numeric keypad using 69 O Operation Lock setting 72 Optical aspect ratio 117 Options for projector 13 P Password protection 68 to 70 Password request code 70 Picture source selecting 20 34 to 35 52 to 53 55 Picture see Image P in P image 38 to 39 Pointer tool using 43 to 44 Positioning image 24 projector 16 to 17 Power button 19 light 19 103 to 104 specifications 118 Pres...

Page 132: ...ontrol A V Mute button 37 as wireless mouse 41 battery used 118 checking ID 74 connecting cable for mouse 49 correcting color 40 to 41 E Zoom button 38 Freeze button 37 information 123 numeric keypad using 69 pointer tool using 43 to 44 problems 111 123 range 118 replacing batteries 33 setting ID 73 to 74 specifications 118 storing 32 switching sources 34 to 35 troubleshooting 111 turning on 19 32...

Page 133: ...rt 10 112 Temperature requirements 118 status light 103 to 104 Theatre color mode 62 66 Tone adjusting 67 Tracking adjusting 28 109 to 110 Transporting projector 100 Troubleshooting blank screen 21 to 23 105 to 106 cut off image 107 to 108 distorted image 26 to 27 EasyManagement 111 image and sound problems 105 to 110 no signal 21 106 to 107 projector problems 101 to 104 remote control problems 11...

Page 134: ...134 Index ...

Page 135: ...17 1031 eps 17 1031 eps 17 2043 eps 18 2050 1 eps 24 2052_1 eps 26 2058 E tif 36 2060 eps 25 2062 eps 28 2068a eps 39 2068b eps 39 3201 eps 25 4112 0 eps 43 4121 eps 96 4123 eps 103 4125 eps 98 4126a eps 98 4126b eps 98 4130 2 eps 97 4134 eps 24 5002 eps 35 77_p_s eps 110 A eps 49 Arrangement tif 300 dpi 22 arrow buttons l r eps 81 arrow buttons u d eps 81 audio tone TIF 150 dpi 67 CD eps 12 direc...

Page 136: ...8 eps 49 E 1022 eps 19 E 1022 eps 32 E 1032a F eps 47 E 1035b F eps 49 E 1036 eps 50 E 1038b eps 52 E 1039aa eps 53 E 1039bbb F eps 54 E 1039d F eps 55 E 1039g eps 57 E 2045 eps 18 E 2047 eps 20 E 2060 eps 66 E 2068 eps 39 E 3069 eps 37 E 3071 eps 37 E 3072 1 eps 65 E 3074 eps 38 E 3077 eps 43 E 5006 eps 60 E 5010 eps 28 E 5017 eps 74 E 5018 eps 64 E 5018 eps 74 E 5018 eps 74 E 5018 eps 80 E 5020 ...

Page 137: ...eps 88 EMN21 tif 150 dpi 87 EMN21 tif 87 EMN21 tif 88 EMN22 eps 150 dpi 87 EMN22 eps 87 EMN23 tif 150 dpi 87 EMN23 tif 87 EMN23 tif 88 EMN24 eps 150 dpi 87 EMN24 eps 87 EMN24 eps 88 EMN25 tif 150 dpi 87 EMN25 tif 87 EMN25 tif 88 EMN25 tif 88 EMN26 eps 150 dpi 87 EMN26 eps 87 EMN26 eps 88 EMN28 tif 150 dpi 88 EMN30 tif 150 dpi 88 EMN32 tif 150 dpi 88 EMN33 tif 150 dpi 88 EMN34 tif 150 dpi 88 EMN36 ...

Page 138: ...oukou_button eps 42 houkou_button eps 42 houkou_button eps 42 houkou_button eps 42 houkou_button eps 43 houkou_button eps 60 houkou_button eps 60 houkou_button eps 60 houkou_button eps 60 houkou_button eps 60 houkou_button eps 62 houkou_button eps 64 houkou_button eps 64 houkou_button eps 65 houkou_button eps 67 houkou_button eps 68 houkou_button eps 71 houkou_button eps 99 icon 1 eps 44 icon 1 ep...

Page 139: ...87 monitor_icon eps 106 monitor_icon eps 106 Network Manager 2 tif 300 dpi 90 Network Manager 6 tif 150 dpi 90 NwMgr01 tif 150 dpi 89 NwMgr01a tif 300 dpi 89 NwMgr03_LAN1 tif 300 dpi 91 NwMgr04_mail tif 300 dpi 92 NwMgr08_IP tif 150 dpi 89 on off eps 60 password TIF 150 dpi 70 password enter TIF 96 dpi 68 Pixelworks_DNX_Blk eps 119 power_light eps 103 power_light eps 103 power_light eps 103 power_...

Page 140: ...re light eps 104 temperature light eps 104 tracking 2 tif 72 dpi 109 unpacking 0005 eps 12 unpacking 0008 eps 12 VGA port eps 51 wallshot TIF 300 dpi 40 zoom_ eps 38 zoom_ eps 38 zoom_ eps 38 Art 1015 eps 12 Art 0004 eps 12 art unpacking 0005 eps 12 art unpacking 0008 eps 12 art CD eps 12 Art E 1018 eps 12 Art imagesize2 eps 16 Art 1031 eps 17 Art 1031 eps 17 Art 1031 eps 17 Art 2043 eps 18 Art E ...

Page 141: ...18 eps 27 Art E 1018 eps 28 Art 2062 eps 28 Art E 5010 eps 28 Art screen E 2046a tif 300 dpi 29 Art directpower TIF 300 dpi 30 Art E 1022 eps 32 Art light button eps 32 art light button eps 33 art 1019 EPS 33 Art 1019 eps 33 Art 1020 eps 33 art 1021 EPS 33 Art 1021 eps 33 Art E 1015b eps 34 Art E 1018 eps 34 Art E 1018 eps 35 Art 5002 eps 35 art houkou_button eps 35 Art houkou_button eps 35 Art 20...

Page 142: ...s 40 Art screen Wall Shot ONl tif 40 Art wallshot TIF 300 dpi 40 Art E 1018 eps 41 art houkou_button eps 42 Art houkou_button eps 42 art houkou_button eps 42 Art houkou_button eps 42 Art E 1018 eps 42 Art E 3077 eps 43 Art 4112 0 eps 43 art houkou_button eps 43 art icon 1 eps 44 art icon 2 eps 44 art icon 3 eps 44 art icon 4 eps 44 art icon 5 eps 44 art icon 6 eps 44 art icon 7 eps 44 art icon 8 e...

Page 143: ...houkou_button eps 60 art houkou_button eps 60 art houkou_button eps 60 art houkou_button eps 60 art slider bar eps 60 art on off eps 60 art houkou_button eps 60 Art screen E 3101 tif 300 dpi 61 Art screen E 3089big tif 62 art houkou_button eps 62 Art screen E 3089 tif 63 art houkou_button eps 64 art houkou_button eps 64 Art E 5018 eps 64 Art E 3072 1 eps 65 art houkou_button eps 65 Art E 2060 eps ...

Page 144: ...or 10 program icon 2 TIF 96 dpi 82 art monitor 1 TIF 96 dpi 82 art monitor 2 TIF 96 dpi 83 Art E EMN04 eps 83 Art EMN06 eps 84 Art E EMN09 eps 84 art EMN10 eps 85 Art EMN10 eps 85 art EMN11 eps 85 Art EMN11 eps 85 art EMN12 eps 85 Art EMN12 eps 85 Art E EMN09 eps 85 art EMN13 eps 86 Art EMN13 eps 86 art EMN14 eps 86 Art EMN14 eps 86 art EMN15 eps 86 Art EMP inputA tif 300 dpi 86 art EMN15 eps 86 A...

Page 145: ...87 Art EMN19 eps 88 Art EMN28 tif 150 dpi 88 Art EMN21 tif 88 Art EMN30 tif 150 dpi 88 Art EMN25 tif 88 Art EMP InputA B tif 300 dpi 88 Art EMN25 tif 88 Art EMP InputB B tif 300 dpi 88 Art EMN23 tif 88 Art EMN32 tif 150 dpi 88 art EMN24 eps 88 Art EMN33 tif 150 dpi 88 art EMN26 eps 88 Art EMN34 tif 150 dpi 88 Art NwMgr01 tif 150 dpi 89 Art NwMgr01a tif 300 dpi 89 Art NwMgr08_IP tif 150 dpi 89 Art ...

Page 146: ...wer_light eps 103 art power_light eps 103 art power_light eps 103 Art temperature light eps 103 Art temperature light eps 104 Art temperature light eps 104 Art lamp light eps 104 Art lamp light eps 104 Art temperature light eps 104 Art lamp light eps 104 art monitor_icon eps 106 art monitor_icon eps 106 Art houkou_button eps 108 art tracking 2 tif 72 dpi 109 art 77_p_s eps 110 art sync 2 tif 72 dp...

Page 147: ...13 Art Pixelworks_DNX_Blk eps 119 ...

Page 148: ...14 ...

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