Entron EN1000 series, Installation And Operation Manual

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12. ENTRON LIMITED WARRANTY AND FACTORY SERVICE
ENTRON Controls, Inc., warrants that all ENTRON control panels, except the silicon controlled
rectifiers (SCR’s), SCR assemblies, IGBT’s, circuit breakers, and electro-mechanical contactors,
are free of manufacturing defects for a period of two years from the date of original purchase and,
in the event of a manufacturing defect, ENTRON will repair or replace, at its discretion, the
defective part without any cost for parts or labor.
All silicon controlled rectifiers, SCR assemblies, IGBT’s, and circuit breakers in ENTRON control
panels are covered by a limited warranty from the original manufacturer other than ENTRON and
if these parts fail because of a manufacturing defect they will not be repaired or replaced by
ENTRON, but will be returned by ENTRON to the original manufacturer in accordance with said
manufacturer's warranty.
To obtain repairs or replacement parts under this warranty, the defective parts must be returned to
ENTRON Controls, Inc., 465 Randy Road, Carol Stream, IL 60188.
Exclusions: This warranty does not cover damage by accident, misuse, unauthorized repair or
modification.
Use of “Out of Warranty” Repair service:
To obtain service for any printed circuit board assembly after two years from the date of purchase,
send the assembly, prepaid, and $200.00 minimum service fee to ENTRON Controls, Inc., and
ENTRON will repair the printed circuit board assembly and return it to you without further warranty
on its part.
Your ENTRON Controls, Inc., representative is always
available to assist you with your control or welding
problems. Our sales representatives, Original
Equipment Manufacturers, Dealers and Distributors are
always supported by direct factory assistance. Do not
hesitate to call for prompt, professional assistance, 630-
682-9600. There is no charge for this assistance.
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