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Universal Network Terminal TAU-32M.IP
7
SUPPLEMENTARY SERVICE USAGE
7.1
The 'Calltransfer' service
Call transfer service may be performed locally using gateway resources, or remotely using resources of a
communicating device. If the service is performed using resources of a communicating device, the access to 'Call
transfer' service is established via subscriber port settings menu –
'PBX -> Ports'
– by selecting the
'Transmit Flash'
value in the
'Flash transfer'
field, see Section 5.1.2.4. At that, you should specify the Flash impulse transfer method
for utilized signalling protocol. Service process logics in this case will be defined by the communicating device.
When
'Call transfer'
service is performed locally using gateway resources, the access to this service is
established via subscriber port settings menu –
'PBX -> Ports' –
by selecting
'Attended calltransfer', 'Unattended
calltransfer',
or
'Local CT'
in
'Flash transfer'
field, see Section
'Attended calltransfer'
service allows you to temporarily disconnect an online subscriber (Subscriber A),
establish connection with another subscriber (Subscriber C) and return to the previous connection without dialling or
transfer the call while disconnecting Subscriber B (a subscriber that performs the service).
Using the
'Attended calltransfer'
service:
While being in a call state with a Subscriber A, put him on hold with short clearback
flash (R)
, wait for 'PBX
response' tone and dial a Subscriber C number. When Subscriber C answers, the following operations will be
possible:
–
R 0 – disconnect a subscriber on hold, connect to online subscriber;
–
R 1 – disconnect an online subscriber, connect to subscriber on hold;
–
R 2 – switch to another subscriber (change a subscriber);
–
R 3 – conference;
–
R 4 – call transfer. Voice connection will be established between Subscribers A and C.
–
Clearback – call transfer. Voice connection will be established between Subscribers A and C.