Pag
e 6
In the area covered by EU law, the vendor is liable for material defects for at least
the first two years after the date of purchase. For battery cells, this is limited to 6
months from the date of purchase.
This covers defects that already existed at the time of delivery. In the first six
months, it is assumed that the defect already existed at the time of purchase. A
requirement for the purchaser to make a claim is that all specified conditions were
complied with during installation, use and maintenance.
These regulations only apply to states that are subject to EU law. In Switzerland and
other non-EU countries, liability is limited to one year after the date of purchase.
Wearing parts, such as the battery casing (scratches, falls, impact, etc.), friction
roller, scratches and damage attributable to the user's personal negligence are
excluded from the warranty.
Any form of manipulation or modification not expressly permitted in the installa-
tion or operating manual, assembly video or by written permission from GP Motion
GmbH invalidates the warranty .
Damage to the add-e NE
X
T battery caused by a complete discharge (e.g. due to
prolonged lack of use) or by using a different charger is excluded from the warran-
ty. If the add-e NE
X
T battery is not used for a longer period of time, it should be
removed from the battery holder.
In the case of a warranty claim, please contact the respective retailer. The ma-
nufacturer or specialist retailer will repair or replace the defective parts. For the
purpose of processing the warranty claim, the customer is required to send in the
defective parts or the add-e NE
X
T kit.
The "
Repair Order
" form is available online at
www.add-e.at/montage
or from
. This form needs to be filled in carefully and enclosed with the
delivery. Warranty claims without a correctly completed form may result in higher
costs and a delay in the repair. The customer is responsible for ensuring that the
parts sent in are suitably wrapped to avoid damage in transit. The manufacturer ist
not liable for damage that occurs during transport.
Removing the serial number from the add-e NE
X
T battery or the add-e NE
X
T drive
unit voids the warranty.
Spare parts are available from the retailer.
Failure to observe the information provided in this manual, improper use or use for
purposes other than those the product is intended will result in GP Motion GmbH
rejecting the claim for damage to and caused by the product. Liability for conse-
quential damage to elements of any kind or persons is excluded.
The manufacturer accepts no responsibility for and will not refund any costs incur-
red as a result of improper use.
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arranTy
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isClaiMer
