Digital PRIORIS XL Server
Digital PRIORIS XL Server
Troubleshooting
Troubleshooting
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MCS Logistics Engineering - Nijmegen
MCS Logistics Engineering - Nijmegen
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Server Troubleshooting
(continued)
Problem
Possible Cause
Action
No response to
mouse
commands
Mouse is password protected.
Mouse is connected to the
keyboard port.
Mouse driver not installed.
Enter the keyboard and mouse password.
Power down the server and connect the mouse to
the mouse port.
Install the appropriate mouse driver. Refer to the
supplied application software documentation.
Server operates
correctly but
application
software does
not run
properly
Application software installed
incorrectly.
CPU speed setting causes
conflict with application
software.
Having external cache enabled
causes conflict with application
software.
Refer to the application software documentation.
Run the SCU and reduce CPU speed setting.
Run the SCU and disable external cache.
Disk Drive Troubleshooting
Problem
Possible Cause
Action
IDE/SCSI hard
disk drive
cannot read or
write
information
Incorrect disk drive jumper
settings.
Loose or incorrectly installed
cables.
IDE/SCSI hard disk drive is not
correctly formatted or
partitioned.
IDE drive type incorrect.
Refer to the supplied kit installation instructions.
Make sure all cables are correctly installed.
Format and partition as required using the supplied
operating system.
Run the SCU to identify the correct drive type.
Target diskette
drive cannot
read or write
information
Diskette is not formatted.
Diskette is worn or damaged.
Diskette write protection
enabled.
Format the diskette.
Try another diskette.
Run the SCU and set the Diskette Write Protection
option to "Disabled."
