Digital PRIORIS XL Server
Digital PRIORIS XL Server
Troubleshooting
Troubleshooting
MCS Logistics Engineering - Nijmegen
MCS Logistics Engineering - Nijmegen
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Server Troubleshooting
(continued)
Problem
Possible Cause
Action
Server does not
recognize an
external SCSI
device
SCSI device jumpers incorrectly
set.
SCSI ID conflicts.
Terminating resistors not
removed from the SCSI device.
SCSI controller has failed.
Refer to the supplied kit installation instructions.
Refer to the supplied kit installation instructions.
Remove terminating resistors. Refer to the
supplied kit installation instructions.
Replace SCSI controller.
Server does not
boot from an
internal SCSI
hard disk drive
SCSI boot hard disk drive not
formatted.
SCSI device drivers not installed
or incorrectly installed on SCSI
boot hard disk drive.
Operating system software is not
installed on the SCSI boot hard
disk drive.
Requested partition does not
exist.
Server not configured for SCSI
hard disk drive operation.
Format the SCSI hard disk drive.
Properly install all required SCSI device drivers.
Install the appropriate operating system.
Partition the SCSI hard disk drive and then reload
the operating software.
Run the SCU and set Hard Disk 1/Hard Disk 2 to
"Not Installed" and IDE Hard Disk Drives options
to "Disabled". This disables the onboard IDE
interface.
Server does not
boot from a
target diskette
drive
Drive ID incorrectly set.
Diskette drive not enabled.
Diskette boot option disabled.
Diskette does not contain start-up
files.
Make sure the drive ID is correctly set.
Run the SCU to enable the diskette drive.
Run the SCU and set Boot From Diskette A to
"Enabled".
Insert a diskette with the correct start-up files.
No response to
keyboard
commands
Keyboard is password protected.
Keyboard is connected to the
mouse port.
Enter the keyboard password.
Power down the server and connect the keyboard
to the keyboard port.
