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Digital Equipment PRIORIS XL Service Maintenance Manual Download Page 43

Service Procedures

Service Procedures

Digital PRIORIS XL Server

Digital PRIORIS XL Server

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48

MCS Logistics Engineering - Nijmegen

MCS Logistics Engineering - Nijmegen

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Removing Fan Pipe

To remove the fan pipe:

1) Turn off external devices and server.
2) Disconnect external devices, ac power, and monitor power.
3) Unlock and remove side panel.
4) Unhook plastic fan pipe from lower fan assembly and remove.

Figure 3 - 9  Removing the Fan Pipe

Summary of Contents for PRIORIS XL

Page 1: ...O R I S X L Service Maintenance Manual PRIORIS XL Server K MN SD00000 05 JG00 A Copyright Digital Equipment Corporation All rights reserved November 1995 NIJMEGEN THE NETHERLANDS MCS LOGISTICS ENGINE...

Page 2: ...Use duplication or disclosure by the U S Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 C...

Page 3: ...TIES 15 UPGRADE EXE 15 Before Using UPGRADE EXE 15 Creating a Recovery Diskette 16 Upgrading The Server s BIOS 17 SETUP EXE 17 EPP3SMC EXE 18 CONFIGURING THE SERVER 18 The SCU 19 Before Using the SCU...

Page 4: ...ont Access Drive Bay 46 Removing a 3 Inch Mass Storage Device Internal Drive Bay 47 Removing Fan Pipe 48 Removing Upper Fan Assembly 49 Removing Fan Speaker Assembly 50 Removing Main Logic Board 51 Re...

Page 5: ...ANCED DIAGNOSTICS 79 QAPlus FE Error Messages 80 CHAPTER 5 DEVICE MAPPING 81 CPU Memory Address Map Full Range i486 DX2 CPUs 81 CPU Memory Address Map Full Range 560 566 CPUs 82 CPU Memory Address Map...

Page 6: ...e 3 11 Removing the Fan Speaker Assembly 50 Figure 3 11 Removing the Main Logic Board 51 Figure 3 13 Removing the Power Supply 52 Figure 3 14 Removing the CPU Module 53 Figure 3 15 Secondary Cache Mem...

Page 7: ...is document may not apply to the computer s you are servicing since many of the diagnostic tests are designed to test more than one product CAUTION Digital recommended that only A certified engineers...

Page 8: ...ogies The Intel Pentium processor based CPU module offers full 64 bit processing with ZIF technologies upgradeable via future Intel OverDrive CPUs Product features Slots 4 EISA 1 EISA PCI 2 PCI Max 9...

Page 9: ...128KB CD ROM PRIORIS XL 4100 Model FDD HDD Memory Cache Options FR 792WW A9 1 44MB 128KB CD ROM PRIORIS XL 560 Model FDD HDD Memory Cache Options FR 793WW A9 1 44MB 256KB FR 793WW XB 1 44MB 535MB SCSI...

Page 10: ...ct Description Product Description MCS Logistics Engineering Nijmegen MCS Logistics Engineering Nijmegen 13 13 P R I O R I S X L PRIORIS XL 590DP Model FDD HDD Memory Cache Options FR 796WW A9 1 44MB...

Page 11: ...is turned on The BIOS also provides access to other services such as keyboard and disk drives The server comes equipped with flash memory This means that server s BIOS simply can be restored by runni...

Page 12: ...PGRADE EXE The following menu items appear on the screen Make Recovery Diskette from Flash Make Recovery Diskette from Image File Upgrade Flash from Image File Save Flash to Image File Compare Flash t...

Page 13: ...iskette into drive A or B and the original BIOS is put back in flash memory If the server does not reboot and the beep does not sound turn off the server Set the main logic board jumper J39 to recover...

Page 14: ...d Setup option Change the setting to Enable Disable 6 Follow the instructions on the screen to exit SETUP EXE saving the changes 7 Remove the CD ROM startup diskette 8 Reboot the server EPP3SMC EXE EP...

Page 15: ...and level of server security required you might have to access one or more of these items to properly configure the server Maintain System Configuration Diskette Learn About Configuring Your Computer...

Page 16: ...ISA expansion board vital characteristics and the server resources they require for proper operation When installed additional EISA PCI or ISA expansion boards make sure to copy the CFG files and over...

Page 17: ...tain System Configuration Diskette option copy the CFG files supplied with any EISA PCI or ISA expansion board 8 Select the Configure Computer option to configure the server 9 If applicable select the...

Page 18: ...d Removing Boards and update the list of boards and options to include any ISA boards you are going to install in the server 2 Select Step 4 Examine Required Switches to check the required switch and...

Page 19: ...Sets the size and density of diskette drives Hard disk 1 hard disk 2 Drive types 1 through 49 Enables hard drive size and specific parameters from a predetermined list of drive types Drive types 2 an...

Page 20: ...pecified address Serial port 2 Enabled at 2F8h 2FFh IRQ3 Enabled at 3E8h 3EFh IRQ4 Enabled at 2E8h 2EFh IRQ3 Disabled Enabled at 3F8h 3FFh IRQ4 Enables or disables any desired onboard serial port at t...

Page 21: ...t and assigns IRQ12 Disables the mouse port and frees up IRQ12 for option use Parallel port Enabled at 378h 37Ah IRQ7 Enabled at 278h 27Ah IRQ7 Enabled at 3BCh 3BEh IRQ7 Disabled Extended mode Compati...

Page 22: ...gical boot device CPU speed Fast Slow Determines the speed used by the server each time you turn it on or reboot Primary cache Enabled Disabled Enables or disables the CPU s internal cache Secondary c...

Page 23: ...emory is contiguous Sets the memory hole at address F00000 with 1 MB memory available Sets the memory hole at address E00000 with 1 MB memory available Sets the memory hole at address E00000 with 2 MB...

Page 24: ...PCI slot 1 Use system default according to host EISA bridge used The priority rotates for all PCI devices EISA bridge has highest priority Onboard SCSI has highest priority CPU has highest priority PC...

Page 25: ...I device that requires master capability Allows to set the PCI latency timer in PCI clocks for each PCI device 8 The options listed are applicable to onboard SCSI and PCI slots 1 2 and 3 Hard Disk Dri...

Page 26: ...n disabling the serial port that is assigned to 3F8h as COM1 during the next boot cycle the server reassigns the name COM1 to the next enabled serial port in the sequence Server Boot Management The se...

Page 27: ...antage of new IDE hard disk drive technologies Setting this option to Auto Optimum allows the server s BIOS to interrogate and automatically set up any installed IDE hard disk drive for optimum perfor...

Page 28: ...00 D0000 and D8000 These options allow the server to shadow any device BIOS located in the C8000 to DFFFF address space Shadowing device BIOS in these areas increases the server s overall performance...

Page 29: ...Logistics Engineering Nijmegen 33 33 P R I O R I S X L PCI Device This option allows to configure the PCI slots on the server s main logic board when adding PCI expansion boards CAUTION The PCI Devic...

Page 30: ...ensitive material and be sure it is properly connected Keep circuit boards and components away from non conductors Keep clothing away from circuit boards and components Keep circuit boards in anti sta...

Page 31: ...p Other Needed Materials Cleaning agent should be an all purpose cleaner that is used in house Required Special Tools None Remedial Diagnostic Test Software QAPLUS fe PC Advanced Diagnostic Software l...

Page 32: ...t 4 Disconnect power cord and monitor cord from server WARNING You might injure yourself or damage the server when attempting to remove the side panel before unplugging the ac and monitor power cords...

Page 33: ...S X L Server Components Legend Component A Power supply B 5 EISA and 2 PCI 32 bit local bus expansion slots or 4 EISA and 3 PCI 32 bit local bus expansion slots C CPU module D Main logic board E 3 in...

Page 34: ...ts Compare that information to the server memory and IRQ requirements in the appropriate CPU module specifications booklet If conflicts are detected you must configure the expansion board to alternate...

Page 35: ...are safely grounded Wear a grounded wrist strap or touch an exposed metal part of the server s chassis A static discharge from the fingers can result in permanent damage to electronic components Main...

Page 36: ...rocedures Service Procedures MCS Logistics Engineering Nijmegen MCS Logistics Engineering Nijmegen 41 41 P R I O R I S X L Main Logic Board Jumper Locations DEC00230 2 J9 J22 J24 1 2 3 J17 J25 J27 J37...

Page 37: ...ks 0 through 5 The Pentium 590 CPU module will support up to 512 MB using SIMM banks 0 through 7 CAUTION If you plan on operating the server with 64 MB memory or more and the i486 PCI Series CPU modul...

Page 38: ...MB 16 MB 16 MB 64 MB 32 MB 32 MB 64 MB 4 MB 4 MB 32 MB 32 MB 72 MB 8 MB 8 MB 32 MB 32 MB 80 MB 4 MB 4 MB 8 MB 8 MB 32 MB 32 MB 88 MB 16 MB 16 MB 32 MB 32 MB 96 MB 4 MB 4 MB 16 MB 16 MB 32 MB 32 MB 104...

Page 39: ...x 8 MB 2 x 32 MB 80 MB 2 x 4 MB 2 x 8 MB 2 x 32 MB 88 MB 2 x 8 MB 2 x 8 MB 2 x 32 MB 96 MB 2 x 16 MB 2 x 16 MB 2 x16 MB 96 MB 2 x 16 MB ECC 2 x 16 MB ECC 2 x 16 MB ECC 96 MB ECC 2 x 16 MB 2 x 32 MB 9...

Page 40: ...Removal and Replacement Removing the 3 Inch Diskette Drive To remove the 3 inch diskette drive 1 Turn off external devices and server 2 Disconnect external devices ac power and monitor power 3 Unlock...

Page 41: ...nt Access Drive Bay To remove a 5 inch device from one of the front access drive bays 1 Turn off external devices and server 2 Disconnect external devices ac power and monitor power 3 Unlock and remov...

Page 42: ...ce Internal Drive Bay To remove a 3 inch mass storage device from the internal drive bay 1 Turn off external devices and server 2 Disconnect external devices ac power and monitor power 3 Unlock and re...

Page 43: ...ijmegen MCS Logistics Engineering Nijmegen P R I O R I S X L Removing Fan Pipe To remove the fan pipe 1 Turn off external devices and server 2 Disconnect external devices ac power and monitor power 3...

Page 44: ...I O R I S X L Removing Upper Fan Assembly To remove the upper fan assembly 1 Turn off external devices and server 2 Disconnect external devices ac power and monitor power 3 Unlock and remove side pane...

Page 45: ...emoving Fan Speaker Assembly To remove the fan speaker assembly 1 Turn off external devices and server 2 Disconnect external devices ac power and monitor power 3 Unlock and remove side panel 4 Remove...

Page 46: ...nal devices and server 2 Disconnect external devices ac power and monitor power 3 Unlock and remove side panel 4 Remove all connectors 5 Remove CPU module retaining bracket and CPU module 6 Remove all...

Page 47: ...ove the power supply 1 Turn off external devices and server 2 Disconnect external devices ac power and monitor power 3 Unlock and remove side panel 4 Disconnect power cord 5 Pull off Power On Off butt...

Page 48: ...e CAUTION Before installing a new CPU module update the server BIOS Do not wait to update the BIOS until after installing a new CPU module 1 Turn off external devices and server 2 Disconnect external...

Page 49: ...installed in DIP sockets on the CPU module CAUTION If the computer contains 64 MB or more of memory install an additional 128 KB of secondary cache Failure to do so can cause server failure To install...

Page 50: ...vice Procedures MCS Logistics Engineering Nijmegen MCS Logistics Engineering Nijmegen 55 55 P R I O R I S X L 7 Set all appropriate cache jumpers 8 Install and secure the CPU module to the main logic...

Page 51: ...n logic board To install the video memory upgrade chip perform the following 1 Turn off the server 2 Disconnect external devices ac power and monitor power 3 Unlock and remove side panel 4 Install vid...

Page 52: ...y becomes more advanced To upgrade the CPU module 1 If necessary update the computer s BIOS 2 Remove the CPU module s retaining bracket 3 Grasping both ends of the CPU module carefully remove it from...

Page 53: ...Remove the CPU module 2 Place the CPU module on an anti static surface 3 Lift up on the lever to release the CPU 4 Remove the CPU noting its pin 1 location NOTE When installing a faster i486 CPU make...

Page 54: ...ings If necessary refer to Chapter 5 Device Mapping for memory mapping information Feature Description Setting Cache size select default depends on the amount installed at the factory 128 KB 256 KB J8...

Page 55: ...CPU 4 Remove the CPU noting its pin 1 orientation 5 Install the new CPU Make sure pin 1 on the CPU is aligned with pin 1 on the ZIF socket Pin 1 is located at the notched end of the CPU A Figure3 23...

Page 56: ...he factory default settings If necessary refer to Chapter 5 Device Mapping for memory mapping information 560 566 CPU Module Jumper Settings Feature Description Setting CPU clock input default depends...

Page 57: ...al processor CPU modules If the computer has a dual processor CPU module both CPU ZIF sockets will be occupied by a Pentium processor 1 To install a higher performance CPU 2 Remove the CPU module 3 Pl...

Page 58: ...lists the factory default settings If necessary refer to Device Mapping for memory mapping information CPU Module Jumper Settings 90 MHz and higher CPUs Feature Description Setting CPU core bus frequ...

Page 59: ...hronous higher performance cache You can upgrade the secondary cache memory by installing higher performance secondary cache memory upgrades To install additional secondary cache memory 1 Remove the C...

Page 60: ...form the following 1 Record server configuration settings 2 Turn off the server 3 Disconnect external devices ac power and monitor power 4 Unlock and remove side panel 5 Remove battery 6 Install new b...

Page 61: ...f the cable or device is not keyed you must connect pin 1 of cable to pin 1 of device s socket 2 Pin 1 of cable is on edge with colored stripe Pin 1 of device s socket should be marked with an arrow a...

Page 62: ...host adapter must be configured with a unique ID number SCSI host adapters usually default to ID 7 Use SCSI ID 0 through 6 narrow devices and 0 through 15 wide devices for the remaining SCSI devices...

Page 63: ...ce is not keyed you must connect pin 1 of cable to pin 1 of device s socket 3 Pin 1 of cable is on edge with colored stripe Pin 1 of device s socket should be marked with an arrow at one end of socket...

Page 64: ...nnector to the corresponding connector on the main logic board 2 Decide which SCSI knockout is needed The top SCSI knockout is for a narrow 50 pin connector 3 The bottom SCSI knockout is for a wide 68...

Page 65: ...n P R I O R I S X L External SCSI Bus Guidelines 1 Make sure that the selected SCSI addresses for the external SCSI devices do not conflict with other devices in the server 2 Make sure that the extern...

Page 66: ...fails to boot turn it off wait until all hard disk drives spin down completely and then turn it back on If the POST detects an error take the appropriate steps to correct the problem After the problem...

Page 67: ...as memory addresses hexadecimal values and so on These messages can differ at each occurrence POST Countdown Number Message Number Message Solution 240 0007 No timer tick Replace main logic board 200...

Page 68: ...or example a failure of bit 3 in the first 64 KB of RAM is indicated by a 2 1 4 beep code a burst of two beeps a single beep and a burst of four beeps The following tables list the beep codes when it...

Page 69: ...failure 2 3 4 Bit B 1st 64 KB RAM failure 2 4 1 Bit C 1st 64 KB RAM failure 2 4 2 Bit D 1st 64 KB RAM failure 2 4 3 Bit E 1st 64 KB RAM failure 2 4 4 Bit F 1st 64 KB RAM failure 3 1 1 Slave DMA regist...

Page 70: ...oard jumpers incorrectly set CPU module has failed CPU module jumpers incorrectly set Replace Main logic board Set all appropriate jumpers Replace Main logic board Make sure the jumpers are correctly...

Page 71: ...DE hard disk drive or partition the IDE hard disk drive using the supplied operating system software Install software on the requested partition Refer to the supplied IDE hard disk drive kit installat...

Page 72: ...are is not installed on the SCSI boot hard disk drive Requested partition does not exist Server not configured for SCSI hard disk drive operation Format the SCSI hard disk drive Properly install all r...

Page 73: ...external cache enabled causes conflict with application software Refer to the application software documentation Run the SCU and reduce CPU speed setting Run the SCU and disable external cache Disk D...

Page 74: ...accordingly Straighten any bent connector pins and then reconnect Color monitor displaying monochrome Server was turned on before the monitor was turned on Video jumper incorrectly set Turn off the s...

Page 75: ...Questionable Controller Card Hard drives failed Run Setup Check connections Reset controller Replace controller Replace disk Floppy diskette Media Mismatch Drive Not Ready Write Protected Media Unform...

Page 76: ...network expansion boards require a specific memory location If that location is already allocated a memory conflict results and the expansion board will not operate as expected Note that some memory...

Page 77: ...PCI memory hole 16 MB max size 2 16 MB to 192 MB 1 Main memory Pentium processor upper limit 192 MB to 4 GB 1 PCI memory 1 128 MB max for DECpc LPx 560 566 1 512 MB max for Prioris HX DP Series 2 4MB...

Page 78: ...tup during POST 64 KB 48 KB if SCSI BIOS enabled 1 EC000 to EFFFF SCSI BIOS if enabled 16 KB 1 F0000 to FFFFF Planar BIOS memory 64 KB 1 32 KB for PRIORIS XL Server CPU I O Address Map Range hexadecim...

Page 79: ...d IRQ7 LPT1 LPT2 LPT3 if enabled IRQ12 Mouse interrupt IRQ13 Math co processor IRQ14 Hard disk drive if enabled DMA Channel Assignment Channel Controller Function 0 1 Refresh 1 1 Not used 2 1 Diskette...

Page 80: ...ory All Tests Video All Tests Hard Disk All Tests except Sequential write read and Destructive Test Sequential write random read Destructive Test Floppy Disk All Tests Keyboard All Tests COM Ports All...

Page 81: ...he length of the IDE cable make sure IDE drives are installed in drive bay slots 1 and 2 Otherwise the IDE cable will not reach the IDE drive s connector PCI IDE expansion boards will not work in the...

Page 82: ...up Software F PROT Virus Detection and Cleanup Software latest version Network locations North America South America Australia and New Zealand MINOTR USER6 VIRUS F PROT Europe Africa Middle and Far Ea...

Page 83: ...um CPU Modules On Line Bulletin Boards The most current product information and technical support is also available on line The most current device drivers Setup diskettes and technical tips can be fo...

Page 84: ...we highly appreciate you feedback We will do our best to make this document a valuable support to your service effort for Digital Please fill out the reader feedback form and send or fax it to Digital...

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