E-3 Dell WebPC User’s Guide
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NOTE: The limited warranty option you chose will be listed on your invoice.
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Selected products purchased directly from Dell may be returned to Dell within 30 days
from the date of the invoice for a complete refund of the purchase price, less shipping
and handling fees and fees for installation services. If your company bought the prod-
ucts under a Corporate Purchase Agreement or similar agreement with a Dell
company, there are limits on when products may be returned to Dell under this policy.
Please consult the person in your company that is the liaison with Dell for more infor-
mation. To return products, you must call Dell customer service at the toll-free
telephone number shown in the Chapter 5, “Contacting Dell” to receive a Credit
Return Authorization Number. You must ship the products to Dell in their original pack-
aging, prepay shipping charges, and insure the shipment or accept the risk of loss or
damage during shipment. You may return software for refund or credit only if the
sealed package containing the diskettes is unopened. Returned products must be in
as-new condition, and all of the manuals, diskettes, power cables, and other items
included with a product must be returned with it. Dell may change the “Total Satisfac-
tion” Return Policy at any time without notice. The “Total Satisfaction” Return Policy
in place for product at the time of purchase is the policy that will apply to the products
purchased from Dell.
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Dell-branded hardware products shipped on or after January 1, 1997, are eligible to
carry the “NSTL Hardware Tested Year 2000 Compliant” logo by virtue of formal test-
ing with, and successful completion of, the National Software Testing Laboratories
(NSTL) YMARK2000 test.* Dell will treat a failure to pass the YMARK2000 test as a
covered event under Dell's warranty for the product, subject to the normal warranty
limitations.** For a complete copy of Dell's limited warranty, see the product's docu-
mentation. Dell-branded hardware products will also recognize the year 2000 as a
leap year.
*The YMARK2000 standard tests the ability of system hardware and firmware to support the
transition to the year 2000 (and to recognize leap years, when appropriate, for years 2000
through 2009 inclusive) and not that of options, operating systems, or applications software.
Dell-branded hardware products that pass the YMARK2000 test conform to BSI-DISC
PD 2000-1.
** Except for this clarification of Dell's warranty for NSTL logo hardware, all other warranties,
conditions and remedies, express or implied, relating to year 2000 readiness or compliance are
disclaimed. To make a claim under this warranty for NSTL logo hardware, customers must con-
tact Dell prior to January 1, 2001. To make a claim, write to:
Dell Computer Corporation
P.O. Box 149258
Summary of Contents for WebPC
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