Dell PowerEdge C8000, Owner'S Manual

Page: 267 / 295

Troubleshooting
267
Troubleshooting Sled Components
The following procedures describe how to troubleshoot the following
compute sled components:
• Memory
• Hard-drives
• Expansion cards
• Processors
• System board
• Battery
Troubleshooting System Memory
CAUTION:
Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
NOTE:
Invalid memory configurations can cause your system to halt at startup
without video output. See the compute sled’s
Hardware Owner’s Manual
for
information about the "System Memory" and verify that your memory configuration
complies with all applicable guidelines.
1
If the system is not operational, turn off the sled and attached peripherals.
2
After 10 seconds, turn on the sled and attached peripherals and note the
messages on the screen.
Go to step 11 if an error message appears indicating a fault with a specific
memory module.
3 Enter the System Setup program and check the system memory settings.
See "Main Menu" on page 74. Make any changes to the memory settings, if
needed.
If the memory settings match the installed memory but a problem is still
indicated, go to step 11.
4 Turn off the sled and attached peripherals.