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Troubleshooting

251

5

Troubleshooting

Safety First—For You and Your System

WARNING:

Whenever you need to lift the system, get others to assist you. To

avoid injury, do not attempt to lift the system by yourself.

WARNING:

Before removing the system cover, disconnect all power, then unplug

the AC power cord, and then disconnect all peripherals, and all LAN lines.

CAUTION:

Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

Installation Problems

Perform the following checks if you are troubleshooting an installation

problem:

• Check all cable and power connections (including all rack cable

connections).

• Unplug the power cord and wait for one minute. Then reconnect the

power cord and try again.

• If the network is reporting an error, verify that the system has enough

memory and disk space.

• Remove all added peripherals, one at a time, and try to turn on the system.

If after removing a peripheral the system works, it may be a problem with

the peripheral or a configuration problem between the peripheral and the

system. Contact the peripheral vendor for assistance.

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Summary of Contents for PowerEdge C8000

Page 1: ...Dell PowerEdge C8000 Hardware Owner s Manual Regulatory Model B10S Regulatory Type B10S001 ...

Page 2: ...ghts reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo PowerEdge are trademarks of Dell Inc Intel is a registered trademark of Intel Corporation in the United State or other countries Other trademarks and trade names may be used in this publication to refer to either the...

Page 3: ... Features and Indicators 15 Server Enclosure Indicator Codes 18 NIC Indicator Codes 20 Sled Bay Numbering 22 Fan Bay Numbering 23 Sled Module Configuration 24 Sled Features 26 Compute Sleds 26 Storage Sleds 34 Power Sleds 36 Service Tag 38 Server Enclosure 38 Sleds 39 POST Error Codes 42 Collecting System Event Log for Investigation 42 ...

Page 4: ...BIOS Recovery Event 59 ME Fail Event 59 SEL Generator ID 60 BMC 61 Other Information You May Need 66 2 Using the System Setup Program 67 System Setup Menu 67 System Setup Options at Boot 68 Using the System Setup Program Navigation Keys 68 General Help 69 Console Redirection 69 Enabling and Configuring Console Redirection 69 Main Menu 74 Main Screen 74 System Settings 75 ...

Page 5: ...xit Menu 118 Command Line Interfaces for System Setup Options 120 IPMI Command List 145 Power Management Settings 154 SNMP 156 About MIB and Traps 156 SNMP Support for the Server Enclosure Fan Controller Board 156 FCB Firmware Behavior 158 MIB Tree Diagram for FCB 160 FCB SNMP MIB 161 SNMP Support for the External PDU Power Management Controller Board 167 PMC Firmware Behavior 169 MIB Tree Diagram...

Page 6: ...ngle Wide Sled Blank 191 Compute Sleds 192 Removing a Compute Sled 192 Installing a Compute Sled 194 Storage Sled 194 Removing a Storage Sled 194 Installing a Storage Sled 195 Power Sled 196 Inside a Power Sled 198 Removing a Power Sled 198 Installing a Power Sled 200 Removing the PSU1 3 Module Assembly 201 Installing the PSU1 3 Module Assembly 203 Removing the PSU2 4 Module Assembly 203 Installin...

Page 7: ...ane Fan Bay Cage 212 Removing the Backplane Fan Bay Cage 212 Installing the Backplane Fan Bay Cage 216 PDU Power Supply 217 PDU Power Supply Indicator Code 217 Removing a PDU Power Supply 217 Installing a PDU Power Supply 219 4 Rack Mount Configuration 221 Installation Guidelines 221 Recommended Tools 222 Installation Tasks 222 Installing the Tool Less Rail Solution in the Rack 223 Removing Sled M...

Page 8: ...Power Source 238 Connecting the Server Enclosure to a Rack PDU 239 Connecting a Network Switch to a Rack PDU 242 Connecting the PDU to the Network 243 Powering Up the Systems 246 5 Troubleshooting 251 Safety First For You and Your System 251 Installation Problems 251 Troubleshooting System Startup Failure 252 Troubleshooting External Connections 252 Troubleshooting the Video Subsystem 252 Troubles...

Page 9: ...tem Board 271 Troubleshooting the System Battery 272 IRQ Assignment Conflicts 273 6 Updating Firmware Images and Monitoring the PDU Power Status 275 Verifying and Updating the Fan Controller Board Firmware Via the Compute Sled 275 Viewing the Fan Controller Board Firmware Version Information 275 Updating the Fan Controller Board Firmware 275 Verifying and Updating the Fan Controller Board Firmware...

Page 10: ...Indicators 281 Resetting the PDU Network Connection 281 Viewing or Changing the PMC Configuration Information 282 Configuring the SNMP Traps 282 Updating the PMC Firmware 283 Viewing the PMC Firmware Version Information 284 7 Jumpers and Connectors 285 Server Enclosure Boards 285 Front Panel Board Connectors 285 Fan Controller Board Connectors 286 Power Management Board Connectors 287 8 Getting He...

Page 11: ...sled types To function as a system a compute sled is inserted into the PowerEdge C8000 server enclosure that supports fans and is connected to an external power source or an internal power source power sleds The redundant system fans are shared resources of the sleds in the PowerEdge C8000 server enclosure NOTE To ensure proper operation and cooling all bays in the enclosure must be populated at a...

Page 12: ...er or the Unified Extensible Firmware Interface UEFI Boot Manager depending on the system s boot configuration F12 Starts Preboot eXecution Environment PXE boot Ctrl C Enters the LSI 2008 SAS Mezzanine Card Configuration Utility For more information see the SAS adapter documentation Ctrl H Enters the LSI 2008 SAS Mezzanine Card Configuration Utility For more information see the documentation for y...

Page 13: ...lation of two C8220 or one C8220X compute sleds For server enclosure with internal power source C8000XD storage sleds install in sled bays 3 to 10 only Sled bays 5 and 6 Installs up to two power sleds or two C8220 compute sleds or a combination of the two sled types NOTE If the enclosure is configured with only one power sled a C8220 compute sled or a power sled blank must be mounted into the adja...

Page 14: ... Chassis identification indicator Lights blue when the chassis ID signal is generated 13 Thermal sensor Monitors the inlet ambient temperature 14 Ethernet connector Embedded 10 100 Mbit NIC connector 15 NIC link activity indicator Indicates state of the network link and activity Item Feature Icon Description ...

Page 15: ...e power cables to these power sockets When connected to a power source main power is automatically distributed to the enclosure NOTE Always connect the enclosure s AC power sockets to a single power source switch or PDU NOTE Before installing a compute or storage sled to the front of the enclosure install the power sleds and connect power to the enclosure 3 4 5 Fan fault indicators 1 to 6 Indicate...

Page 16: ...4 seconds to enter service mode 7 External PDU connector Connects to a PDU control connector 8 BMC management port Dedicated management port 9 Chassis identification indicator Lights blue when the chassis ID signal is generated 10 Power event indicator Indicates the power and health status of the enclosure Item Feature Icon Description 1 2 3 4 5 6 7 8 9 10 ...

Page 17: ... management port Dedicated management port 8 Chassis identification indicator Lights blue when the chassis ID signal is generated 9 Power event indicator Indicates the power and health status of the enclosure 10 DC power socket Connect the DC power cable to this power socket When connected to an external PDU main power is automatically distributed to the enclosure NOTE Always connect the enclosure...

Page 18: ... Chassis status indicator Green Solid Indicates a valid power source is connected to the server enclosure and that the enclosure is operational Off Off Power is not connected Amber Blinking Indicates a fault event occurred 2 Chassis identification indicator Blue Blinking Indicates a chassis ID signal is generated Blue Off Chassis ID signal is not generated 3 NIC link activity indicator Green Solid...

Page 19: ...e enclosure but the managed devices or sleds power is off Amber Blinking Indicates a fault event occurred Off Off Power is not connected 2 Chassis identification indicator Blue Blinking Indicates a chassis ID signal is generated Blue Off Chassis ID signal is not generated 3 Fan 1 and 2 fault indicator Amber Blinking Indicates a fault event occurred in fans 1 and 2 Off Off Fans 1 and 2 are operatio...

Page 20: ...red in fans 5 and 6 Off Off Fans 5 and 6 are operational 1 link indicator 2 activity indicator Indicator Status Indicator Code Link indicator Solid amber Linking at 10 Mbps port speed Solid green Linking at 100 Mbps port speed maximum Activity indicator Solid green No activity Blinking green Transmit or receive activity Off Idle Item Indicator Color Status Indicator Code ...

Page 21: ... indicator 2 activity indicator Indicator Status Indicator Code Link indicator Blinking amber Linking at 10 Mbps port speed Blinking green Linking at 100 Mbps port speed maximum Activity indicator Solid green No activity Blinking green Transmit or receive activity Off Idle ...

Page 22: ...ou should install the sled module in sled bay 1 first then work toward the right of the enclosure Figure 1 8 Sled Bay Numbering a Sled bays 5 and 6 support installation of two power sleds or two C8220 compute sleds or a combination of the two sled types b For server enclosure with internal power source install C8000XD storage sleds in sled bays 3 to 10 only c Install power sleds in sled bays 5 and...

Page 23: ...le fan modules that provide the system with a redundant cooling source Each fan module contains two cooling fans All three fan modules must be installed at all times to ensure proper cooling Figure 1 9 Fan Bay Numbering Fan Bay Cooling Fans Fan module 1 Fan 2 Fan 1 Fan module 2 Fan 4 Fan 3 Fan module 3 Fan 6 Fan 5 ...

Page 24: ... Module Configuration The following illustrations are sample sled module configurations available on the PowerEdge C8000 server enclosure Figure 1 10 C8220 Single Wide Compute Sleds Figure 1 11 C8220X Double Wide Compute Sleds ...

Page 25: ...About the System 25 Figure 1 12 Mixed Sleds Server Enclosure with Internal Power Source Figure 1 13 Mixed Sleds Server Enclosure with External Power Source ...

Page 26: ...ry network interface baseboard management controller and local hard drive storage Single Wide Compute Sled Figure 1 14 Sled Features C8220 Single Wide Compute Sled Item Indicator Button or Connector Icon Description 1 USB connectors Connects USB devices to the sled The ports are USB 2 0 compliant 2 Mezzanine card expansion slot Installs an I O module mezzanine card 3 Low profile PCIe expansion slo...

Page 27: ...tor turns amber To turn off an amber LED and reset the power on indicator to normal condition solid green either perform a BMC cold reset or reseat the sled in the server enclosure The power button turns the compute sled on NOTES When powering on the sled the video monitor can take from several seconds to over 2 minutes to display an image depending on the amount of memory installed in the system ...

Page 28: ...t Dedicated management port 9 Ethernet connector 2 Embedded 10 100 1000 Mbit NIC connector 10 Ethernet connector 1 Embedded 10 100 1000 Mbit NIC connector 11 Sled identification indicator Lights blue to identify a particular sled and system board 12 Handle Hold to pull the sled from the enclosure Item Indicator Button or Connector Icon Description 2 1 ...

Page 29: ...pute Sled with Front Access Hot Plug Hard Drives Item Indicator Button or Connector Icon Description 1 USB connectors Connects USB devices to the sled The ports are USB 2 0 compliant 2 Mezzanine card expansion slot Installs an I O module mezzanine card 3 Hard drive indicators 0 to 7 Indicates drive activity and status 4 5 Hard drive bay Installs two 2 5 inch hot plug hard drives 6 7 Low profile PC...

Page 30: ... power on indicator to normal condition solid green either perform a BMC cold reset or reseat the sled in the server enclosure The power button turns the compute sled on NOTES When powering on the sled the video monitor can take from several seconds to over 2 minutes to display an image depending on the amount of memory installed in the system On ACPI compliant operating systems turning off the sl...

Page 31: ...Mbit NIC connector 15 Sled identification indicator Lights blue to identify a particular sled and system board 16 Handle Hold to pull the sled from the enclosure Item Indicator Button or Connector Icon Description 1 USB connectors Connects USB devices to the sled The ports are USB 2 0 compliant 2 Mezzanine card expansion slot Installs an I O module mezzanine card Item Indicator Button or Connector...

Page 32: ...cator turns amber To turn off an amber LED and reset the power on indicator to normal condition solid green either perform a BMC cold reset or reseat the sled in the server enclosure The power button turns the compute sled on NOTES When powering on the sled the video monitor can take from several seconds to over 2 minutes to display an image depending on the amount of memory installed in the syste...

Page 33: ...ded 10 100 1000 Mbit NIC connector 10 Ethernet connector 1 Embedded 10 100 1000 Mbit NIC connector 11 Sled identification indicator Lights blue to identify a particular sled and system board 12 Handle Hold to pull the sled from the enclosure Item Indicator Button or Connector Icon Description 2 1 ...

Page 34: ...imum of 12 x 3 5 inch 2 5 inch hard drives or 24 x 2 5 inch SSD hard drives Figure 1 17 Sled Features C8000XD Storage Sled Item Indicator Button or Connector Icon Description 1 Handle Hold to pull the hard drive cage from the sled 2 Mini SAS connector A2 Connects to a compute sled s host bus adapter HBA or RAID controller card 3 Mini SAS connector A1 Connects to a compute sled s HBA or RAID contro...

Page 35: ...9 Sled identification indicator Lights blue to identify a particular mini SAS connector and sled 6 Mini SAS connector B2 Connects to a compute sled s HBA or RAID controller card 7 Mini SAS connector B1 Connects to a compute sled s HBA or RAID controller card 10 Sled release tab Press to release the sled from the enclosure 11 Hard drive cage release latch Press to release the hard drive cage from t...

Page 36: ...e power sleds in the server enclosure that supports internal power source Each power sled installs up to two 1400 W power supply modules that are capable of delivering 2800 W power to the server enclosure at an input range of 200 240 V Figure 1 18 Sled Features Power Sled ...

Page 37: ...CP PSU module over voltage protection OVP PSU module under voltage protection UVP 2 PSU2 4 status indicator The PSU2 4 status indicator lights green indicating that a valid power source is connected to the power supply and that power supply is operational The PSU2 4 status indicator lights amber indicating a problem with the PSU module PSU module fan locked 15 s PSU module over temperature protect...

Page 38: ...ystem Service Tag The following illustrations provide location of the Service Tag number on the server enclosure compute sleds and storage sleds Server Enclosure Figure 1 19 Service Tag Location for Server Enclosure ...

Page 39: ...About the System 39 Sleds Figure 1 20 Service Tag Location for C8220 Single Wide Compute Sled Figure 1 21 Service Tag Location for C8220X Double Wide Compute Sled with 3 5 inch 4 Drive Bay Hard Drives ...

Page 40: ... About the System Figure 1 22 Service Tag Location for C8220X Double Wide Compute Sled with 2 5 inch 8 Drive Bay Hard Drives Figure 1 23 Service Tag Location for C8220X Double Wide Compute Sled with GPGPU ...

Page 41: ...About the System 41 Figure 1 24 Service Tag Location for C8000XD Storage Sled ...

Page 42: ...s Warning or Not an error The message is displayed on the screen An error record is logged to the SEL The system will continue booting with a degraded state The user may want to replace the erroneous unit Pause The message is displayed on the screen an error is logged to the SEL and user input is required to continue The user can take immediate corrective action or choose to continue booting Halt ...

Page 43: ...5h ISA IO Controller Error Pause ISA device initialization failed See Troubleshooting Expansion Cards on page 270 If the problem persists see Getting Help on page 289 0016h ISA Floppy Controller Error Pause Floppy device initialization failed See Troubleshooting a USB Device on page 252 If the problem persists see Getting Help on page 289 0017h ISA Floppy Input Error Pause Floppy device initializa...

Page 44: ...on page 289 001Ch Mouse Interface Error Pause Mouse device initialization failed To enable USB device see USB Configuration on page 105 See Troubleshooting a USB Device on page 252 If the problem persists see Getting Help on page 289 001Eh Keyboard Not Detected Pause No keyboard detected To enable USB device see USB Configuration on page 105 See Troubleshooting a USB Device on page 252 If the prob...

Page 45: ... Help on page 289 0024h Memory Uncorrectable Error Pause Memory uncorrectable error detected See Troubleshooting System Memory on page 267 If the problem persists see Getting Help on page 289 0025h Memory Non Specific Error Pause Memory non specific error detected See Troubleshooting System Memory on page 267 If the problem persists see Getting Help on page 289 0026h MP Service Self Test Error Pau...

Page 46: ...Controller Error Pause Serial device initialization failed See Troubleshooting a Serial I O Device on page 253 If the problem persists see Getting Help on page 289 002Ch Serial Port Input Error Pause Serial device initialization failed See Troubleshooting a Serial I O Device on page 253 If the problem persists see Getting Help on page 289 002Dh Serial Port Output Error Pause Serial device initiali...

Page 47: ...d Pause SATA 1 device not found Check if the SATA port1 is enabled See SATA Configuration on page 95 Install a SATA device to SATA port 1 If the problem persists see Getting Help on page 289 8014h SATA 2 Device Not Found Pause SATA 2 device not found Check if the SATA port 2 is enabled See SATA Configuration on page 95 Install a SATA device to SATA port 2 If the problem persists see Getting Help o...

Page 48: ...ion Pause Memory Sparing Mode Failed Check if the memory configuration is set to Sparing mode See Memory Configuration on page 92 If the problem persists see Getting Help on page 289 8019h Mirror Mode is not be Configured Please check Memory Configuration Pause MemoryMirror Mode Failed Check if the memory configuration is set to Sparing mode See Memory Configuration on page 92 If the problem persi...

Page 49: ...compute sled s documentation for more information 8100h Memory device disabled by BIOS Pause Memory Device Error See Troubleshooting System Memory on page 267 If the problem persists see Getting Help on page 289 Error Code Error Message Response Error Cause Corrective Actions ...

Page 50: ...ision 04h for this specification 5 Sensor Type 07h Processor 6 Sensor Number 04h Processor Sensor Number depends on platform 7 Event Direction Event Type 6Fh Bit 7 0 Assert Event Bit 6 0 Event Type Code 8 Event Data1 AXh 00h IERR 01h Thermal Trip 02h FRB1 BIST Failure 03h FRB2 Hang in POST Failure 04h FBR3 Processor Startup Initialization Failure 0Ah Processor Automatically Throttled 9 Event Data2...

Page 51: ...or ID 01h Generated by BIOS 4 Event Message Format Version 04h Event Message Format Revision 04h for this specification 5 Sensor Type 0Ch Memory 6 Sensor Number 60h Memory Sensor Number depend on platform 7 Event Direction Event Type 6Fh Bit 7 0 Assert Event Bit 6 0 Event Type Code 8 Event Data1 AXh 00h Correctable ECC Error 01h Uncorrectable ECC Error 03h Memory Scrub Failed 04h Memory Device Dis...

Page 52: ... Bit 3 0 0x00 CPU1 DIMM A1 8 slots 1 8 0x01 CPU2 DIMM B1 8 slots 9 16 0x02 CPU3 DIMM C1 8 slots 17 24 0x03 CPU4 DIMM D1 8 slots 25 32 And so on 10 Event Data3 XXh DIMM bit map location of bits Bit 0 1 DIMM1 error event Bit 1 1 DIMM2 error event Bit7 1 DIMM8 error event Table 1 2 Memory ECC Byte Field Value Description ...

Page 53: ...rsion 04h Event Message Format Revision 04h for this specification 5 Sensor Type 13h Critical Interrupt 6 Sensor Number 73h PCI Sensor ID depend on platform 7 Event Direction Event Type 6Fh Bit 7 0 Assert Event Bit 6 0 Event Type Code 8 Event Data1 AXh 04h PCI PERR 05h PCI SERR 07h Bus Correctable Error 08h Bus Uncorrectable Error 0Ah Bus Fatal Error 9 Event Data2 XXh Bit 7 3Device Number Bit 2 0F...

Page 54: ...tion 5 Sensor Type C0h OEM Defined Interrupt 6 Sensor Number XXh 71h QPI Sensor ID depend on platform 72h INT Sensor ID depend on platform 7 Event Direction Event Type 6Fh Bit 7 0 Assert Event Bit 6 0 Event Type Code 8 Event Data1 AXh 07h Core 08h Non Fatal 0Ah Fatal 9 Event Data2 XXh Local Error Bit 10 Event Data3 XXh 00h QPI 0 Error 01h QPI 1 Error 02h QPI 2 Error 03h QPI 3 Error 04h QPI 0 Proto...

Page 55: ... Sensor Type 13h Critical Interrupt 6 Sensor Number 77h SB Sensor ID depend on platform 7 Event Direction Event Type 6Fh Bit 7 0 Assert Event Bit 6 0 Event Type Code 8 Event Data1 AXh 07h Correctable 08h Uncorrectable 9 Event Data2 XXh Bit 7 5Reserved Local error bit number 4 0 00000b HT Periodic CRC Error 00001b HT Protocol Error 00010b HT Flow Control Buffer Overflow 00011b HT Response Error 001...

Page 56: ...on 04h Event Message Format Revision 04h for this specification 5 Sensor Type 12h System Event 6 Sensor Number 81h POST Start depend on platform 7 Event Direction Event Type 6Fh Bit 7 0 Assert Event Bit 6 0 Event Type Code 8 Event Data1 AXh 01h OEM System Boot Event 9 Event Data2 XXh 7 4 BIOS 1st Field Version 0 15 3 0 BIOS 2nd Field Version higher 4bits 0 63 10 Event Data3 XXh 7 6 BIOS 2nd Field ...

Page 57: ...ent 6 Sensor Number 85h POST End depend on platform 7 Event Direction Event Type 6Fh Bit 7 0 Assert Event Bit 6 0 Event Type Code 8 Event Data1 AXh 01h OEM System Boot Event 9 Event Data2 XXh Bit 7 Boot Type 0b PC Compatible Boot Legacy 1b uEFI Boot Bit 3 0 Boot Device 0001b Force PXE Boot 0010b NIC PXE Boot 0011b Hard Disk Boot 0100b RAID HDD Boot 0101b USB Storage Boot 0111b CD DVD ROM Boot 1000...

Page 58: ...nerator ID 01h Generated by BIOS 4 Event Message Format Version 04h Event Message Format Revision 04h for this specification 5 Sensor Type 0Fh System Firmware Progress 6 Sensor Number 86h POST Error depend on platform 7 Event Direction Event Type 6Fh Bit 7 0 Assert Event Bit 6 0 Event Type Code 8 Event Data1 AXh 00 System Firmware Error POST Error 9 Event Data2 XXh Upper Byte 10 Event Data3 XXh Lo...

Page 59: ...atform 7 Event Direction Event Type 6Fh Bit 7 0 Assert Event Bit 6 0 Event Type Code 8 Event Data1 AXh 01h OEM BIOS recovery Event 9 Event Data2 XXh 01h Start Recovery 02h Recovery Success 03h Load Image Fail 04h Signed Fail 10 Event Data3 FFh FFh Not Present Table 1 10 BIOS Recovery Event Byte Field Value Description 1 NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID 01h Generated by BIO...

Page 60: ...vent Bit 6 0 Event Type Code 8 Event Data1 AXh 01h OEM ME fail Event 9 Event Data2 XXh 01h ME fail 10 Event Data3 FFh FFh Not Present Table 1 11 SEL Generator ID Generator ID BIOS 0x0001 BMC 0x0020 ME 0x002C Windows 2008 0x0137 Table 1 10 BIOS Recovery Event Byte Field Value Description ...

Page 61: ...ettable Readable Threshold Mask Table 1 12 Sensor Summary Sensor Number Sensor Name Sensor Type Event Reading Type Offset 01h SEL Fullness Event Logging Disabled 10h Sensor specific 6Fh SI 67h SC 40h AM 0035h DM 0000h RM 0035h 02h P1 Thermal Trip Processor 07h Sensor specific 6Fh SI 01h SC 40h AM 0002h DM 0000h RM 0002h 03h P2 Thermal Trip Processor 07h Sensor specific 6Fh SI 01h SC 40h AM 0002h D...

Page 62: ...ic 6Fh SI 01h SC 40h AM 0001h DM 0000h RM 0001h 05h 12V Standby Voltage 02h Threshold 01h SI 7Fh SC 59h AM 7A95h DM 7A95h TM 3F3Fh 06h 5V Voltage 02h Threshold 01h SI 7Fh SC 59h AM 7A95h DM 7A95h TM 3F3Fh 07h 5V Standby Voltage 02h Threshold 01h SI 7Fh SC 59h AM 7A95h DM 7A95h TM 3F3Fh 08h 3 3V Voltage 02h Threshold 01h SI 7Fh SC 59h AM 7A95h DM 7A95h TM 3F3Fh ...

Page 63: ...59h AM 7A95h DM 7A95h TM 3F3Fh 0Ah Battery low Battery 29h Sensor specific 6Fh SI 67h SC 40h AM 0001h DM 0000h RM 0001h 41h MEZZ1 TEMP Temperature 01h Threshold 01h SI 7Fh SC 68h AM 0A80h DM 0A80h TM 3838h 41h CPU1 Temp Temperature 01h Threshold 01h SI 7Fh SC 68h AM 0A80h DM 0A80h TM 3838h 42h CPU2 Temp Temperature 01h Threshold 01h SI 7Fh SC 68h AM 0A80h DM 0A80h TM 3838h ...

Page 64: ...C 68h AM 0A80h DM 0A80h TM 3838h 44h DIMM ZONE 1 Temp Temperature 01h Threshold 01h SI 7Fh SC 68h AM 0A80h DM 0A80h TM 3838h 45h PCH Temp Temperature 01h Threshold 01h SI 7Fh SC 68h AM 0A80h DM 0A80h TM 3838h 60h Memory Memory 0Ch Sensor specific 6Fh SI 01h SC 40h AM 0023h DM 0000h RM 0023h A0h Watchdog Watchdog 2 23h Sensor specific 6Fh SI 67h SC 40h AM 000Fh DM 0000h RM 000Fh ...

Page 65: ...ding Type Offset A1h Soft Reset System Boot Restart Initiated 1Dh Sensor specific 6Fh SI 01h SC 40h AM 0004h DM 0000h RM 0004h A2h AC lost Power Unit 09h Sensor specific 6Fh SI 01h SC 40h AM 0010h DM 0000h RM 0010h A3h Power off Power Unit 09h Sensor specific 6Fh SI 01h SC 40h AM 0002h DM 0000h RM 0002h ...

Page 66: ...nical specifications The compute or storage sleds documentation provides information about the sled features configuring and managing the sled This document is available online at dell com support manuals The Baseboard Management Controller Guide provides information about installing and using the systems management utility This document is available online at dell com support manuals NOTE Always ...

Page 67: ... is stored in Flash memory The Flash memory supports the Plug and Play specification and contains a System Setup program the Power On Self Test POST routine and the PCI auto configuration utility This system supports system BIOS shadowing which enables the BIOS to execute from 64 bit onboard write protected DRAM You can configure items such as Hard drives and peripherals Password protection Power ...

Page 68: ...nitiate Setup by pressing the following keys during POST Using the System Setup Program Navigation Keys The following table lists the keys found in the legend bar with their corresponding alternates and functions Keystroke Description F2 Enter the System Setup F8 Load customized defaults F9 Load optimal defaults in Setup menu F10 Save and exit Setup Keys Function F1 General Help or Select Screen o...

Page 69: ...rts console redirection to a serial port If serial port based headless server support is provided by the system the system must provide support for redirection of all BIOS driven console I O to the serial port The driver for the serial console must be capable of supporting the functionality documented in the ANSI Terminal Definition The console redirection behavior shows a change of string display...

Page 70: ...er COM1 Serial Port Mode 115200 8 n 1 Flow Control None Redirection After BIOS POST Always Terminal Type ANSI See Remote Access Configuration on page 113 for details Make sure the last four options syncs with the host and client 6 Press Esc to return to the System Setup screen Press Esc again and a message prompts you to save the changes Enabling and Configuring Console Redirection Via COM2 SOL To...

Page 71: ...vers Dedicated NIC mode and Shared NIC mode The following procedures show the setup option of the BMC management port through a Dedicated NIC or Shared NIC To activate console redirection via a dedicated BMC management port you must configure the following settings 1 Connect the sled system board and node power distribution board with a BMC cable 2 Connect the network cable to the BMC management p...

Page 72: ...00 Gateway Address 000 000 000 000 See Set BMC LAN Configuration on page 111 for details Make sure the host and client are on the same network 9 Press Esc to return to the System Setup screen Press Esc again and a message prompts you to save the changes To activate console redirection via a shared BMC management port you must configure the following settings 1 Connect the sled system board and nod...

Page 73: ...C BMC NIC IP Source DHCP or Static Use DHCP if your network servers are using automatic assignment of IP addresses IP Address 192 168 001 003 Subnet Mask 255 255 255 000 Gateway Address 000 000 000 000 See Set BMC LAN Configuration on page 111 for details Make sure the host and client are on the same network 9 Press Esc to return to the System Setup screen Press Esc again and a message prompts you...

Page 74: ...IOS Main Screen NOTE Press Alt H to enter the BIOS debug mode and reset the BIOS to default settings NOTE The options for the System Setup program change based on the system configuration NOTE The System Setup program defaults are listed under their respective options in the following sections where applicable ...

Page 75: ... should match what is physically on the service tag of the system Asset Tag Displays the system asset tag number MRC Version Displays the Memory Reference Code MRC firmware version ME Version Displays the Manageability Engine ME firmware version BMC Version Displays the Baseboard Management Controller BMC firmware version FAN Control Board FW Displays the Fan Controller Board FCB firmware version ...

Page 76: ...s the processor core System Memory Size Displays total memory size installed on the system board System Memory Speed Displays the maximum speed of your system memory System Memory Voltage Displays the maximum voltage of your system memory Option Description ...

Page 77: ...en CAUTION Making incorrect settings to items on these pages may cause the system to malfunction Unless you have experience adjusting these items it is recommended that you leave these settings at the default values If making settings to items on these pages causes your system to malfunction or prevents the system from booting open BIOS and choose Load Optimal Defaults in the Exit menu to boot up ...

Page 78: ... a system power management mode Maximum Performance Sets the system power management to maximum performance OS Control Allows the operating system to control the power management Node Manager Enables Node Manager to moderate power consumption and performance of the processors in the compute sled Node manager delivers power reporting and power capping functionality for individual compute sleds ...

Page 79: ...ement options that control the system power consumption by processor throttling and power capping Energy Efficient Policy Balanced default Select a power policy option Max Performance Sets the processors at the highest performance state at all times Balanced Offers full performance and saves power by reducing system power consumption during periods of inactivity Low Power Use different processor p...

Page 80: ... option provides management and monitoring of the power supplies and the minimum set of requirements that this server must satisfy Power Capping Press Enter to set power capping values This option controls system power by node manager through the processor to limit power consumption in watts for a sled NOTE The sled s total power consumption does not include enclosure fan power energy use The encl...

Page 81: ...to take effect when the sled detects a system emergency failure such as fan error chassis critical power events PSU critical power events abnormal ambient temperature etc NOTE The FCB initiates emergency throttling when active power supplies do not meet the maximum PSU configurations or when the exhaust temperature control PWM output is above 100 Option Description ...

Page 82: ...age 83 when changing the configuration of the power supplies to load shared or redundant power Option Description Required Power Supplies 1 default Select the number of power supplies to provide load shared power to run the sleds in the enclosure Options are 1 2 3 and 4 Redundant Power Supplies 1 default Select the number of power supplies to provide power redundancy to the enclosure Options are 0...

Page 83: ... PSU Configuration The number of power supplies required for PSU configuration is determined by the following formula X N where X is the required PSU and N is the redundant PSU PSU Number Required PSU X Redundant PSU N 4 4 0 3 1 2 2 3 2 1 2 2 0 1 1 ...

Page 84: ... capacity i e based on the number of PSUs and the maximum capacity of each PSU Each PSU supports a maximum output wattage of 1100 W or 1400 W Power budget in the enclosure must not exceed 2660 W The power budget is determined by the following formula power budget maximum output wattage of the installed PSU x sum of the PSUs in the enclosure x 0 95 For example in an enclosure with two PSUs the powe...

Page 85: ...osure s power consumption below the cap Sled Power Capping 0 default NOTE This option is enabled when the Chassis Level Capping is set to Disabled The sled s own power capping infrastructure is able to determine power consumption of the sleds When set to 0 the power capping function is disabled The minimum wattage rating should not less than 100 W and the maximum wattage rating should not be more ...

Page 86: ...0 95 For example in an enclosure with two PSUs the power budget is 1400 W x 2 PSU x 0 95 2660 W Chassis Level Capping Disabled default Set as chassis level or sled level power capping The default setting is referred from BMC The system determines the power consumption of the enclosure and sleds and constantly attempts to maintain the enclosure s power consumption below the cap Chassis Power Cappin...

Page 87: ...elect a sled level policy when an emergency throttle event is triggered Chassis Level Overrides the chassis level policy for a specific server Throttling Allows compute sled throttling when an emergency throttle event is triggered Power Off Turns off the compute sled when an emergency throttle event is triggered Do Nothing The compute sled will do nothing when an emergency throttle event is trigge...

Page 88: ...fault Select a chassis level policy when an emergency throttle event is triggered This option can be configured when the Sled Level Policy is set to Chassis Level policy Throttling Allows server throttling when an emergency throttle event is triggered Power Off Turns off the server power when an emergency throttle event is triggered Option Description ...

Page 89: ...n Technology in applicable CPUs Enabled applicable CPUs Disabled unusable in any OS QPI Frequency Auto default Select the link speed Options are 6 4GTs 7 2GTs and 8 0GTs Turbo Mode Enabled default Enables or disables processor Turbo mode C States Enabled default When enabled the processor s can operate in all available power C states When disabled the user power C states are not available for the ...

Page 90: ...ning appears in the System Setup Help XD Bit Capability Enabled default Enables or disables the processor s Execute Disable XD Memory Protection Technology feature Direct Cache Access Enabled default Enables or disables the direct cache access Hyper Threading Technology Enabled default Enables or disables the Hyper Threading technology Prefetch Configuration Press Enter to configure the prefetch s...

Page 91: ...ent Cache Line Prefetch Enabled default Enables or disables system optimization for sequential memory access Hardware Prefetcher Enabled default Enables or disables the speculative unit within the processor s DCU Streamer Prefetcher Enabled default Enables or disables Data Cache Unit DCU streamer prefetcher NOTE This feature is available when supported by the processor ...

Page 92: ...disables DCU IP prefetcher NOTE This feature is available when supported by the processor Option Description Memory Frequency Auto default Select an operating memory frequency Options are Auto 800 1066 1333 1600 and 1866 Memory Turbo Mode Disabled default Enables or disables the memory turbo mode NOTE This feature is not available for Intel Xeon E5 2600 v2 processors Option Description ...

Page 93: ...the operating system is reduced by one rank per channel For example in a dual processor configuration with sixteen 32 GB quad rank DIMMs the available system memory is 32 GB x 16 DIMMs 32 4 rank size x 8 channels 448 GB With sixteen 64 GB 8 rank LRDIMMs which use Rank Multiplication RM 4 the available system memory is 64 GB x 16 DIMMs 64 8x4 rank size x 8 channels 768 GB Mirror Mode Enables memory...

Page 94: ...s and 1 35 volts NOTE BIOS will auto restrict selection if DIMM is not supporting low voltage NUMA Support Enabled default Enables or disables Non Uniform Memory Access NUMA support to improve processor performance NOTE This option is available for NUMA systems that allow memory interleaving across all processor nodes Memory Mapped I O Auto default Select the base address register for the PCIe mem...

Page 95: ...Using the System Setup Program 95 SATA Configuration Scroll to this item and press Enter to view the following screen ...

Page 96: ...to run in RAID mode Sets the device class code as RAID and executes the RAID Option ROM This token applies to the first onboard SATA controller This provides access to the RAID setup utility during system bootup Embedded SATA Link Rate Auto default Select a SATA link speed Auto Sets the SATA link speed at maximum 6 0 Gbps 1 5 Gbps Sets the SATA link speed to 1 5 Gbps For power consumption 3 0 Gbps...

Page 97: ...Auto default When set to off turns off the 5th Serial ATA drive controller When set to auto enables BIOS support for the 5th Serial ATA drive controller enabled if present POST error if not present SATA Port 5 Auto default When set to off turns off the 6th Serial ATA drive controller When set to auto enables BIOS support for the 5th Serial ATA drive controller enabled if present POST error if not ...

Page 98: ...ed Network Devices Press Enter to configure available network drives NIC Enumeration Onboard default Select a LAN boot ROM option Onboard Uses the PXE boot on NICs to boot the system Add in Use the PXE boot on add in network adapters to boot the system Active State Power Management Configuration Press Enter to configure power management for PCI Express devices ...

Page 99: ...mum Payload Size Auto default Sets the maximum payload size of the PCI Express controller Options are Auto 128 bytes and 256 bytes Embedded Video Controller Enabled default Enables or disables the onboard video controller NOTE This option should always be set to Enabled The remote KVM function cannot function if set to disabled Video Enumeration Onboard default Select video controller enumeration ...

Page 100: ...o view the following screen Reboot on WOL ROW Disabled default Enables or disables reboot on wake on LAN feature Reboot On WOL targets network controllers when the network controller receives a magic packet This option displays when the network chip supports Reboot on WOL feature Option Description ...

Page 101: ... support iSCSI Remote Boot Changes take effect after the system reboots Disabled Allows you to disable the system s primary embedded NIC Embedded NIC2 Enabled without PXE default Enables or disables the onboard NIC2 controller Enabled with PXE Allows you to enable the system s secondary embedded NIC full function including its PXE boot ROM Enabled without PXE Allows you to enable the system s seco...

Page 102: ...the worldwide unique name of the initiator NOTE Only iqn format is accepted Enable DHCP Disabled default Enables or disables the DHCP network settings Initiator IP Address Sets the initiator s static IP address Initiator Subnet Mask Sets the subnet mask for the static IP address Gateway Sets the IP gateway for the static IP address Target Name Sets the name for the target IP Target IP Address Sets...

Page 103: ...Sets the hexadecimal representation of LU number CHAP Type None default Select CHAP type Options are None One Way CHAP and Mutual CHAP Option Description PCIe Slot ASPM Disabled default Select an active state power management ASPM protocol for the PCI Express slot Options are Disabled and L1 Onboard LAN ASPM Disabled default Select an ASPM protocol for the onboard network controller Options are Di...

Page 104: ...roll to this item and press Enter to view the following screen Mezzanine Slot ASPM Disabled default Select an ASPM protocol for the mezzanine slot NB SB Link ASPM L1 default Select an ASPM protocol for the northbridge and southbridge chipsets Option Description ...

Page 105: ...tion Description PCIe Slot1 Enabled default Enables or disables the PCIe slot1 Options are Disabled Enabled Enabled without OPROM NOTE When you install a Intel Xeon Phi card in the C8220X sled BIOS automatically enables the PCI memory 64 bit decode option You can set the GPGPU information using IPMI commands See Table 2 18 for more information ...

Page 106: ...ntroller at system startup USB Port with BMC Enabled default Enables or disables internal USB port with BMC support External USB Port1 Enabled default Enables or disables the external USB port1 External USB Port2 Enabled default Enables or disables the external USB port2 Internal USB Connector Enabled default Enables or disables the internal USB port ...

Page 107: ...wing screen Security Settings Option Description Supervisor Password Indicates whether a supervisor password has been set If the password has been installed Installed is displayed If not Not Installed is displayed User Password Indicates whether a supervisor password has been set If the password has been installed Installed displays If not Not Installed displays ...

Page 108: ...sks you to retype the password for confirmation Press Enter after you have retyped it correctly If the password confirmation is incorrect an error message appears The password is stored in NVRAM after ezPORT completes The password is required at boot time or when the user enters the Setup utility Change User Password Installs or changes the User password Prevent Back flash Disabled default This op...

Page 109: ...on Status of BMC Displays BMC status IPMI Specification Version Displays the Intelligent Platform Management Interface IPMI firmware version number BMC Firmware Version Displays the BMC firmware version number NIC1 MAC Address Displays the MAC address for the NIC1 connector NIC2 MAC Address Displays the MAC address for the NIC2 connector BMC NIC MAC Address Displays the MAC address for the BMC NIC...

Page 110: ...ssed Last State System reverts to the last power state before power loss Power On System switches back on after the AC power loss Power Staggering AC Recovery Immediate default Set the time period for the system to turn back on from an AC power loss once power is resumed Immediate Power On No Delay Random Auto User Defined User defined delay time Power Button Enabled default When enabled the power...

Page 111: ... Displays the BMC channel number status BMC LAN Port Configuration Shared NIC default Set the BMC management port to dedicated or shared NIC port Options are Dedicated NIC and Shared NIC BMC NIC IP Source DHCP default Set BMC to obtain its IP address using DHCP or establish a static IP address IP Address Sets the static IP address Subnet Mask Sets the subnet mask for the static IP address Gateway ...

Page 112: ...ts the MAC address for the static IP address BMC NIC MAC Address Sets the MAC address for the BMC management port IPv6 Mode Disabled default Enables or disables the IPv6 internet protocol support If set to enabled configure the IPv6 prefix IP and gateway addresses Option Description IPv6 AutoConfig Enables or disables IPv6 auto configuration Option Description ...

Page 113: ...s prefix length of the IPv6 address IPv6 IP Address Set the BMC management port to dedicated or shared NIC port Options are Dedicated NIC and Shared NIC IPv6 IP Address Sets the BMC IPv6 address IPv6 Gateway Address Sets the MAC address for the static IPv6 address Option Description Remote Access Enabled default Enables or disables serial console redirection Option Description ...

Page 114: ...ddress as 0x3F8 Serial Port Mode 115200 8 n 1 as default Select a baud rate for the serial port Options are 115200 8 n 1 57600 8 n 1 38400 8 n 1 192008 n 1 and 9600 8 n 1 Flow Control None default Select a flow control for console redirection Options are None and Software Redirection After BIOS POST Always default If set to Always the console redirection is always active When Disabled console redi...

Page 115: ...em Log Scroll to this item and press Enter to view the following screen View System Log Option Description View BMC SEL Event Log View all events in the BMC system event log Clear BMC SEL Event Log Deletes all records in the BMC system event log ...

Page 116: ...n Description Quiet Boot Enabled default Enable this item to display the splash or summary screen rather than the detail of the POST flow When disabled normal POST messages appear Pause on Errors Disabled default Enables or disables BIOS to prompt you to press F1 or F2 keys on errors during POST Force PXE Boot only Disabled default Enables or disables PXE to be the only boot device ...

Page 117: ...nhanced 64 bit boot interface based on Unified Extensible Firmware Interface UEFI specifications that overlays the system BIOS Boot Type Order Press Enter to set the preferred boot sequence from the available devices Legacy Boot Device Press Enter to set the preferred boot sequence from the available legacy USB devices Option Description ...

Page 118: ...p utility and exit the Setup utility When the Save Changes and Exit dialog box appears press Y to save the changes and exit or press N to return to the setup main menu Discard Changes and Exit Highlight this item and press Enter to discard any changes that you have made in the Setup utility and exit the Setup utility When the Discard Changes and Exit dialog box appears press Y to discard changes a...

Page 119: ...asks if you want to install optimal settings for all the items in the Setup utility Press the Y key to indicate Yes and then press Enter to install the optimal settings The optimal settings default values are quite demanding and your system might not function properly if you are using slower memory chips or other kinds of low performance components Load Customized Defaults Load 2nd default values ...

Page 120: ...or the following conditions To change the System Setup option by D4 token syscfg t D4_token_id Example syscfg t 0x002D to enable NIC1 Option ROM To check token activity status syscfg istokenactive D4_token_id Example syscfg istokenactive 0x002D to check the token active status of NIC1 Option ROM To directly change the System Setup option through BMC memory ipmitool raw command data Example ipmitoo...

Page 121: ...ard NIC1 controller but disables the NIC associated PXE or RPL boot ROM 0087 Video Enumeration Allows BIOS to use the onboard video controller for boot time messages 0088 Video Enumeration Allows BIOS to use the first add in video controller for boot time messages Depending on the BIOS search order and system slot layout 008C Embedded USB Controller Allows BIOS to enable the built in USB controlle...

Page 122: ...ading Technology 00D7 Serial port number Enables console redirection via COM2 00D8 Load Optimal Defaults Install optimal default settings for all the items in the Setup utility on the next boot 00FE Legacy USB Support Disables the system to provide legacy USB support for the operating system 00FF Legacy USB Support Enables the system to provide legacy USB support for the operating system 0117 SATA...

Page 123: ...troller enabled if present POST error appears if not present 0135 Embedded SATA Controller Disables the SATA controller This token applies to the first onboard SATA controller 0137 Embedded SATA Controller Enables the SATA controller to run in IDE mode Sets the device class code as IDE and uses PCI IRQ referred as Native mode This token applies to the first onboard SATA controller 0138 Embedded SA...

Page 124: ...zation Technology Allows you to enable the VT technology in applicable processors 014E External USB PORT1 Allows you to electrically disable the external USB connector 1 014F External USB PORT1 Allow you to electrically enable the external USB connector 1 0168 Max CPUID Value Limit Some OS which is NT4 fails if the value returned in EAX is 3 when CPUID instruction is executed with EAX 0 This setti...

Page 125: ...atures Disables the feature that allows SATA hard drives to initiate link power management transitions 019A Power Saving Features Enables the feature that allows SATA hard drives to initiate link power management transitions 01C4 NUMA Support Disables the NUMA support to improve processor performance This option is available for NUMA systems that allow memory interleaving across all processor node...

Page 126: ...ller 01F1 Embedded NIC3 Enables the onboard NIC3 controller but disables the NIC associated PXE or RPL boot ROM 01F2 Embedded NIC3 Enables the onboard NIC3 controller full function including its PXE boot ROM 01F3 Embedded NIC3 Enables NIC3 with iSCSI Remote Boot 0204 VT for Direct I O Disables Intel Virtualization Technology for Direct I O VT d that enhances I O support DMA when running a Virtual ...

Page 127: ...lies to Quad core and Dual Core processors 024B C States When enabled the processor can operate in all available Power C States default 024C C States When disabled there are no C states available for the processor 024D Pause on Errors Enables the BIOS from prompting for F1 F2 on error BIOS pauses at F1 F2 prompt 024E Pause on Errors Disables the BIOS from prompting for F1 F2 on error BIOS pauses a...

Page 128: ... the number of enabled 6 cores in each processor By default the maximum number of cores per processor will be enabled 0270 Active Processor Cores This field controls the number of enabled 8 cores in each processor By default the maximum number of cores per processor will be enabled 0271 Active Processor Cores This field controls the number of enabled 10 cores in each processor By default the maxim...

Page 129: ... when detecting strides for prefetch requests default 02AD SR IOV Global Enable Enables BIOS support for SRIOV devices 02AE SR IOV Global Enable Disables BIOS support for SRIOV devices 02B6 Memory Operating Voltage Indicates all DIMMs in the system are operating at 1 5 volts 02B7 Memory Operating Voltage Indicates all DIMMs in the system are operating at 1 35 volts 02B8 Memory Operating Voltage Th...

Page 130: ...Fh C0h and D7h 401C Redirection After BIOS POST The BIOS console redirection if enabled continues to operate after the OS boot hand off 401D Redirection After BIOS POST The BIOS console redirection if enabled operates during the BIOS boot only and is disabled prior to OS boot hand off See also tokens BFh C0h D7h 401Ah and 401Bh 4022 1st Boot Device Whenever the BIOS boots the system the first PXE ...

Page 131: ...econd 4036 Serial Port Mode Console Redirection baud rate is set to 9 600 bits per second 403F Clear SMBIOS System Event Log Deletes all records in the BMC system event log on the next boot 4800 Node Manager Enables the Node Manager mode for Intel processors 4801 APML Enable the Advanced Platform Management Link mode for AMD processors 4802 CPU Power Capping To decide the highest processor perform...

Page 132: ...lp text and a pop up message appears when this option is changing 480F C7 State Enables the processor C7 state default 4810 Non Coherent HT Link Width Sets the HT link to 8 bit width 4811 Non Coherent HT Link Width Sets the HT link to 16 bit width 4812 Non Coherent HT Link Speed Sets the HT link speed to 800 MHz 4813 Non Coherent HT Link Speed Sets the HT link speed to 1000 MHz 4814 Non Coherent H...

Page 133: ...up to 1600 MHz 4960 Memory Frequency Sets memory running speed up to 1866 MHz 4828 Memory Throttling Mode Sets memory running as Open Loop Throughput Throttling OLTT default 4829 Memory Throttling Mode Sets memory running as Closed Loop Thermal Throttling CLTT 482A DRAM Scrubbing Disables DRAM scrubbing to write corrected data back to the memory once a correctable error is detected on a read trans...

Page 134: ... the SATA link rate at maximum rate speed of 6 0 Gbps 4835 Embedded SATA Link Rate Sets the SATA link rate at minimum rate speed of 1 5 Gbps For power consumption 4836 Embedded SATA Link Rate Sets the SATA link rate at minimum rate speed of 3 0 Gbps 4840 PCIe Slot ASPM Controls the level of ASPM supported on the PCI Express Link of port All entry disabled 4841 PCIe Slot ASPM Controls the level of ...

Page 135: ...ard LAN L0s entry downstream and L1 enabled 484C Mezzanine Slot ASPM Controls the level of ASPM supported on Mezzanine Slot All entry disabled 484D Mezzanine Slot ASPM Controls the level of ASPM supported on Mezzanine Slot L0s entry enabled 484E Mezzanine Slot ASPM Controls the level of ASPM supported on Mezzanine Slot L1 entry enabled 484F Mezzanine Slot ASPM Controls the level of ASPM supported ...

Page 136: ...ing rate at Gen3 8 0 Gigabits bandwidth 485C PCIe Generation Sets the PCI signaling rate at Gen2 5 0 Gigabits bandwidth 485D PCIe Generation Sets the PCI signaling rate at Gen1 2 5 Gigabits bandwidth 485E Reboot on WOL ROW Disables ROW default The ROW repurposes the Wake on LAN WOL signal to reboot the system board when the system is in S0 S3 state 485F Reboot on WOL ROW Enables ROW ROW repurposes...

Page 137: ...ot2 Allows you to electrically enable PCIe Slot2 and option ROM initialization 487B PCIe Slot3 Allows you to electrically disable PCIe Slot3 487C PCIe Slot3 Allows you to electrically enable PCIe Slot3 and option ROM initialization 487F Mezzanine Slot Allows you to electrically disable Mezzanine Slot 4880 Mezzanine Slot Allows you to electrically enable Mezzanine Slot and option ROM initialization...

Page 138: ...evice 4892 4th Boot Device Sets a USB storage device as the 4th boot device 4893 4th Boot Device Sets the CD DVD ROM as the 4th boot device 4894 5th Boot Device Sets the network device as the 5th boot device 4895 5th Boot Device Sets the hard drive as the 5th boot device 4896 5th Boot Device Sets RAID as the 5th boot device 4897 5th Boot Device Sets a USB storage device as the 5th boot device 4898...

Page 139: ...re as the flow control for console redirection 48AE Terminal Type The BIOS console redirection if enabled operates in VTUTF8 emulation model See also tokens BFh C0h and D7h 48AF VT UTF8 Combo Key Support Disables VT UTF8 Combination Key Support for ANSI VT100 terminals 48B0 VT UTF8 Combo Key Support Enables VT UTF8 Combination Key Support for ANSI VT100 terminals 48B1 Event logging Disables BIOS t...

Page 140: ...00GT 48D0 Energy Efficient Policy Controls the energy efficient policy as performance profile to configure all necessary settings This option is supported for processor power management that is independent of the entire OS 48D1 Energy Efficient Policy Controls the energy efficient policy as balance profile to configure all necessary settings This option is supported for processor power management ...

Page 141: ...em Assessment diagnostic tool on the next boot 48E0 N A Use NIC3 as the 1st PXE boot device on the next boot followed by NIC1 48E1 N A Use NIC4 as the 1st PXE boot device on the next boot followed by NIC1 48E2 N A Use NIC5 as the 1st PXE boot device on the next boot followed by NIC1 48E3 N A Use NIC6 as the 1st PXE boot device on the next boot followed by NIC1 48E4 N A Use NIC7 as the 1st PXE boot...

Page 142: ... boot 48F0 N A Use RAID HDD5 as the 1st RAID boot device on the next boot 48F1 N A Use RAID HDD6 as the 1st RAID boot device on the next boot 48F2 N A Use RAID HDD7 as the 1st RAID boot device on the next boot 48F3 N A Use RAID HDD8 as the 1st RAID boot device on the next boot 48F4 N A Use RAID HDD9 as the 1st RAID boot device on the next boot 48F5 N A Use RAID HDD10 as the 1st RAID boot device on...

Page 143: ...nables the PCIe expansion slot4 without executing the option ROM initialization 4904 Mezzanine Slot Enables the mezzanine card expansion slot without executing the option ROM initialization 4910 Chassis Level Capping Disables the chassis level capping function 4911 Chassis Level Capping Enables the chassis level capping function default 4912 Sled Level Policy Selects chassis level as the sled leve...

Page 144: ...mory 64 bit decode option 4875 Perfmon and DFX Devices Disables Perfmon and DFX Devices 4876 Perfmon and DFX Devices Enables Perfmon and DFX Devices 4B00h Prevent Back flash When enabled will prohibit the system BIOS to downgrade to version 2 1 0 or earlier version NOTE You will not be able to change the setting once the feature is enabled 4B01h Prevent Back flash By default this feature is set to...

Page 145: ...utilities and the Deployment Toolkit Version 1 3 Command Line Interface Reference Guide for a complete list of all valid options suboptions and arguments for using the BMCCFG EXE to configure and manage your BMC NOTE For more information about the standard IPMI tool commands see ipmitool sourceforge net manpage html Table 2 2 IPMI Device Global Commands NetFn 0x06H Command NetFn Code IPMI 2 0 BMC ...

Page 146: ...NA Support App 0x64h O Yes Table 2 3 BMC Watchdog Timer Commands NetFn 0x06H Command NetFn Code IPMI2 0 BMC Reset Watchdog Timer App 0x22h M Yes Set Watchdog Timer App 0x24h M Yes Get Watchdog Timer App 0x25h M Yes Table 2 4 BMC Device and Messaging Commands NetFn 0x06H Command NetFn Code IPMI 2 0 BMC Set BMC Global Enables App 0x2Eh M Yes Get BMC Global Enables App 0x2Fh M Yes Clear Message Buffe...

Page 147: ... Session Information App 0x3Dh O Yes Get Authentication Code Command App 0x3Fh O Yes Set Channel Access Commands App 0x40h O Yes Get Channel Access Commands App 0x41h O Yes Get Channel Info Command App 0x42h O Yes Set User Access Commands App 0x43h O Yes Get User Access Commands App 0x44h O Yes Set User Name Commands App 0x45h O Yes Get User Name Commands App 0x46h O Yes Set User Password Commands...

Page 148: ...p 0x57h O No Table 2 6 Chassis Device Commands NetFn 0x00H Command NetFn Code IPMI2 0 BMC Get Chassis Capabilities Chassis 0x00h M Yes Get Chassis Status Chassis 0x01h M Yes Chassis Control Chassis 0x02h M Yes Chassis Reset Chassis 0x03h O No Chassis Identify Chassis 0x04h O Yes Set Chassis Capabilities Chassis 0x05h O Yes Set Power Restore Policy Chassis 0x06h O Yes Get System Restart Cause Chass...

Page 149: ...EF Configuration Parameters S E 0x13h M Yes Set Last Processed Event ID S E 0x14h M Yes Get Last Processed Event ID S E 0x15h M Yes Alert Immediate S E 0x16h O Yes PET Acknowledge S E 0x17h O Yes Table 2 9 Sensory Device Commands NetFn 0x04H Command NetFn Code IPMI2 0 BMC Get Device SDR Info S E 0x20h O No Get Device SDR S E 0x21h O No Reserve Device SDR Repository S E 0x22h O No Get Sensor Readin...

Page 150: ...ce Commands NetFn 0x0AH Command NetFn Code IPMI2 0 BMC Get FRU Inventory Area Info Storage 0x10h M Yes Read FRU Inventory Data Storage 0x11h M Yes Write FRU Inventory Data Storage 0x12h M Yes Table 2 12 SDR Repository Commands NetFn 0x0AH Command NetFn Code IPMI2 0 BMC Get SDR Repository Info Storage 0x20h M Yes Get SDR Repository Allocation Info Storage 0x21h O Yes Reserve SDR Repository Storage ...

Page 151: ...ble 2 13 SEL Commands NetFn 0x40H Command NetFn Code IPMI2 0 BMC Get SEL Info Storage 0x40h M Yes Get SEL Allocation Info Storage 0x41h O Yes Reserve SEL Storage 0x42h O Yes Get SEL Entry Storage 0x43h M Yes Add SEL Entry Storage 0x44h M Yes Partial Add SEL Entry Storage 0x45h M No Delete SEL Entry Storage 0x46h O Yes Clear SEL Storage 0x47h M Yes Get SEL Time Storage 0x48h M Yes Set SEL Time Stor...

Page 152: ...sport 0x10h M Yes Get Serial Modem Configuration Transport 0x11h M Yes Set Serial Modem Mux Transport 0x12h O Yes Get TAP Response Codes Transport 0x13h O No Set PPP UDP Proxy Transmit Data Transport 0x14h O No Get PPP UDP Proxy Transmit Data Transport 0x15h O No Send PPP UDP Proxy Packet Transport 0x16h O No Get PPP UDP Proxy Receive Data Transport 0x17h O No Serial Modem Connection Active Transp...

Page 153: ...Firmware 0x10h O Yes Firmware Update Phase 2 Firmware 0x11h O Yes Get Firmware Update Status Firmware 0x12h O Yes Get Firmware Version Firmware 0x13h O Yes Set Firmware Update Status Firmware 0x16h O Yes Firmware Update Phase 3 Firmware 0x21h O Yes Table 2 18 GPGPU Setting Commands NetFn 0x30H Command NetFn LUN CMD Privelege Set GPGPU ID 0x30h 0h 32h Admin Get GPGPU ID 0x30h 0h 33h Admin Table 2 1...

Page 154: ...0 Energy Efficiency Policy Performance 48D0 Low Power 48D2 CPU Configuration Active Processor Cores All 026E 1 2 0233 0232 Frequency Ratio Auto 48C0 3 48C3 QPI Frequency Auto 48C8 4 80GT s 48C9 Turbo Mode Enabled 01E8 Disabled 01EA C State Disabled 024C Enabled 024B C1E State Disabled 02A2 Enabled 02A1 C6 State Disabled 480A Enabled 480B C7 State Disabled 480E Enabled 480F Direct Cache Access Enab...

Page 155: ...nk State Auto 4834 1 5 Gbps 4835 Power Saving Features Disabled 0199 Enabled 019A PCI Configuration PCIe Slot ASPM Disabled 4840 L0s L1 4843 Onboard LAN ASPM Disabled 4846 L0s L1 4849 Mezzanine Slot ASPM Disabled 484C L0s L1 484F NB SB Link ASPM Disabled 4852 L1 4853 PCIe Generation Gen3 Gen2 485B 485C Gen1 485D Table 2 20 Power Management Settings continued System Setup Menu Setting Maximum Perfo...

Page 156: ... software SNMP Support for the Server Enclosure Fan Controller Board When an error occurs in the PowerEdge C8000 server enclosure that is populated with compute sleds the fan controller board FCB provides a status update to the compute sled s BMC and BMC send traps to the remote client When an error occurs in the server enclosure that is fully populated with 5 storage sleds SNMP sends a trap messa...

Page 157: ...ation The FCB configuration information is stored in the FCB board s internal EEPROM instead of the Chassis FRU EEPROM as it is board level configuration Please refer to file format as shown below Keep all attributes and key words of the configuration and only modify value if it is allowed Firmware will drop configuration file if configurations are incorrect when user uploads the file For example ...

Page 158: ...ate is done by TFTP via SNMP set object property FCB firmware detects sled modules during initialization only When you replace a storage sled with a compute sled the FCB controller needs to reset to detect the compute sled The reset to default button works FCB firmware enables network SNMP service FCB firmware update is done by TFTP via SNMP set object property Use the SNMP SET GET commands to req...

Page 159: ...ed The reset to default button does not work FCB firmware disables network SNMP service FCB firmware update is done by the BMC FCB firmware updates status to BMC via SC BMC protocol The firmware update may fail but not be broken if you install a compute sled into the server enclosure while the FCB firmware update is in progress The reset to default button does not work Table 2 21 FCB Firmware Beha...

Page 160: ...160 Using the System Setup Program MIB Tree Diagram for FCB ...

Page 161: ...ters Reset read write value start v v Firmware will reset once this field is set Server IP read write IpAddress v v TFTP server IP File Name read write string v v max string length is 100 characters Chassis Identify read write integer v Chassis Identification Initiate Download read write value start v Initiate download Last Update Status read only Values na successfully error imageError start down...

Page 162: ... 0 manual Fan Control Duty Cycle read write integer v Manual Fan Control Duty Cycle 0 100 default 100 FCB FansTable number Of Fans read only integer v Number of FAN fan Index not accessible Fan Index fan Status read only values ok error v FAN Status fan Speed Read only integer v FAN Speed sled Index not accessible v Sled Index FCB Sleds Table sled Type read only values ok na storage dummy psu v Sl...

Page 163: ...verWarning Trap for Inlet Temperature Over Warning trap Inlet Temperature OverWarning Cleared Trap for Inlet Temperature Over Warning Cleared trap Fan1 Speed Warning Trap for Fan 1 Speed Warning trap Fan2 Speed Warning Trap for Fan 2 Speed Warning trap Fan3 Speed Warning Trap for Fan 3 Speed Warning trap Fan4 Speed Warning Trap for Fan 4 Speed Warning trap Fan5 Speed Warning Trap for Fan 5 Speed W...

Page 164: ... Speed Waring Cleared Trap for FAN 5 Speed Warning Cleared trap Fan6 Speed Waring Cleared Trap for FAN 6 Speed Warning Cleared trap Fan1 Speed Problem Trap FAN 1 Speed Problem trap Fan2 Speed Problem Trap FAN 2 Speed Problem trap Fan3 Speed Problem Trap FAN 3 Speed Problem trap Fan4 Speed Problem Trap FAN 4 Speed Problem trap Fan5 Speed Problem Trap FAN 5 Speed Problem trap Fan6 Speed Problem Trap...

Page 165: ...n5 Speed Problem Cleared Trap for FAN 5 Speed Problem Cleared trap Fan6 Speed Problem Cleared Trap for FAN 6 Speed Problem Cleared trap Internal PSU1 ACLoss Trap for Internal PSU1 AC Lost trap Internal PSU2 ACLoss Trap for Internal PSU2 AC Lost trap Internal PSU3 ACLoss Trap for Internal PSU3 AC Lost trap Internal PSU4 ACLoss Trap for Internal PSU4 AC Lost trap Internal PSU1 ACLoss Cleared Trap fo...

Page 166: ...rnal PSU1 Failed trap Internal PSU2 Failed Trap for Internal PSU2 Failed trap Internal PSU3 Failed Trap for Internal PSU3 Failed trap Internal PSU4 Failed Trap for Internal PSU4 Failed trap Internal PSU1 Failed Cleared Trap for Internal PSU1 Failed Cleared trap Internal PSU2 Failed Cleared Trap for Internal PSU2 Failed Cleared trap Internal PSU3 Failed Cleared Trap for Internal PSU3 Failed Cleared...

Page 167: ... Network Connection By default the PMC is configured to automatically obtain an IP address via DHCP server A special button press sequence MUST be defined that does not conflict with legacy fan controller Long press in 4 seconds service mode 3 short presses in less than 5 seconds provide switch between default static IP and reset to default After PMC resets all network and configuration settings r...

Page 168: ...system MUST follow the same DHCP retry mechanism that exists in the BMCs any parameter needed for this MUST be stored in the configuration file DHCP client MUST retry forever CONNECT TYPE STATIC DHCP IP 192 168 0 120 NETMASK 255 255 255 0 GATEWAY 192 168 0 1 TRAP DESTINATION1 0 0 0 0 TRAP DESTINATION2 0 0 0 0 TRAP DESTINATION3 0 0 0 0 TRAP DESTINATION4 0 0 0 0 TRAP DESTINATION5 0 0 0 0 SNMP RD COM...

Page 169: ...ware update is done by TFTP via SNMP set object property The reset to default button works PMC firmware enables network SNMP service PMC firmware update is done by TFTP via SNMP set object property Use the SNMP SET GET commands to request for a specific variable PMC firmware send traps to remote client when critical errors occur You can download or upload the PMC configuration information by TFTP ...

Page 170: ...170 Using the System Setup Program MIB Tree Diagram for PMC ...

Page 171: ...de Safe Image FW Version read only string v v Firmware Version Safe Boot code Asset Tag read write string v Asset Tag max string length is 16 characters Reset read write value start v v Firmware will reset once this field is set Server IP read write Ip Address v v TFTP server IP File Name read write string v v max string length is 100 characters Chassis Identify read write integer v Chassis Identi...

Page 172: ...deSucces sfully psuUpgrade Successfully pduUpgrade Failed psuUpgrade Failed pduUpgrade Successfully psuUpgrade Successfully pduUpgrade Failed psuUpgrade Failed v v Last update status firmware will check header CRC23 and image MD5 before update if checksum is incorrect this file will be set as image Error Table 2 24 PMC SNMP MIB Category Object Name Read Write Value Type Operation FW Safe Boot FW N...

Page 173: ...e read write values on off v PDU power state PDU Default Power State read write values on off v PDU Default Power State PDU Power Consumption read only integer v Total PSU power Unit W pmc Initiate Upload read write vaules pmc config pdu psu1 psu2 psu3 psu4 psu5 psu6 v v Initiate upload pmc psu Configuration read write values x4n2 x5n1 v PSU configuration x4n2 X N 4 2 x5n1 X N 5 1 Table 2 24 PMC S...

Page 174: ... values on off v PSU power state PSU Power Good read only values ok error v PSU power good PSU Power Capacity read only integer v PSU power capacity Unit W PSU Power Consumption read only integer v PSU power consumption Unit W PSU Voltage read only integer v PSU voltage Unit mV PSU Current read only integer v PSU current Unit mA PSU Temperature read only integer v PSU temperature Unit degrees C PS...

Page 175: ...nder Voltage v Trap for PSU1 under voltage trap PSU2 Under Voltage V Trap for PSU2 under voltage trap PSU3 Under Voltage v Trap for PSU3 under voltage trap PSU4 Under Voltage v Trap for PSU4 under voltage trap PSU5 Under Voltage V Trap for PSU5 under voltage trap PSU6 Under Voltage V Trap for PSU6 under voltage trap PSU1 Under Voltage Cleared V Trap for PSU1 under voltage cleared trap PSU2 Under V...

Page 176: ... Over Voltage V Trap for PSU1 over voltage trap PSU2 Over Voltage V Trap for PSU2 over voltage trap PSU3 Over Voltage V Trap for PSU3 over voltage trap PSU4 Over Voltage V Trap for PSU4 over voltage trap PSU5 Over Voltage V Trap for PSU5 over voltage trap PSU6 Over Voltage V Trap for PSU6 over voltage trap PSU1 Over Voltage Cleared V Trap for PSU1 over voltage cleared trap PSU2 Over Voltage Cleare...

Page 177: ...ent trap PSU2 Over Current V Trap for PSU 2 over current trap PSU3 Over Current V Trap for PSU3 over current trap PSU4 Over Current V Trap for PSU4 over current trap PSU5 Over Current V Trap for PSU5 over current trap PSU6 Over Current V Trap for PSU6 over current trap PSU1 Over Current Cleared V Trap for PSU1 over current cleared trap PSU2 Over Current Cleared V Trap for PSU2 over current cleared...

Page 178: ...over temperature warning trap PSU2 Over Temperature Warning V Trap for PSU2 over temperature warning trap PSU3 Over Temperature Warning V Trap for PSU3 over temperature warning trap PSU4 Over Temperature Warning V Trap for PSU4 over temperature warning trap PSU5 Over Temperature Warning V Trap for PSU5 over temperature warning trap PSU6 Over Temperature Warning V Trap for PSU6 over temperature war...

Page 179: ...arning cleared trap PSU4 Over Temperature Warning Cleared V Trap for PSU4 over temperature warning cleared trap PSU5 Over Temperature Warning Cleared V Trap for PSU5 over temperature warning cleared trap PSU6 Over Temperature Warning Cleared V Trap for PSU6 over temperature warning cleared trap PSU1 Over Temperature V Trap for PSU1 over temperature trap PSU2 Over Temperature V Trap for PSU2 over t...

Page 180: ...ature Cleared V Trap PSU1 over temperature cleared trap PSUN Over Temperature Cleared V Trap PSU2 over temperature cleared trap PSUN Over Temperature Cleared V Trap PSU3 over temperature cleared trap PSUN Over Temperature Cleared V Trap PSU4 over temperature cleared trap PSUN Over Temperature Cleared V Trap PSU5 over temperature cleared trap PSUN Over Temperature Cleared V Trap PSU6 over temperatu...

Page 181: ... Fan Speed V Trap for PSU5 under FAN speed trap PSU6 Under Fan Speed V Trap for PSU6 under FAN speed trap PSU1 Under Fan Speed Cleared V Trap for PSU1 under FAN speed cleared trap PSU2 Under Fan Speed Cleared V Trap for PSU2 under FAN speed cleared trap PSU3 Under Fan Speed Cleared V Trap for PSU3 under FAN speed cleared trap PSU4 Under Fan Speed Cleared V Trap for PSU4 under FAN speed cleared Tab...

Page 182: ... Trap for PSU3 failure Trap PSU4 Failure V Trap for PSU4 failure Trap PSU5 Failure V Trap for PSU5 failure Trap PSU6 Failure V Trap for PSU6 failure Trap PSU1 Ac Lost V Trap for PSU1 AC lost Trap PSU2 Ac Lost V Trap for PSU2 AC lost Trap PSU3 Ac Lost V Trap for PSU3 AC lost Trap PSU4 Ac Lost V Trap for PSU4 AC lost Trap PSU5 Ac Lost V Trap for PSU5 AC lost Trap PSU6 Ac Lost V Trap for PSU6 AC lost...

Page 183: ...ap PSU4 Presence Removed v Trap for PSU4 Presence Removed Trap PSU5 Presence Removed V Trap for PSU5 Presence Removed Trap PSU6 Presence Removed V Trap for PSU6 Presence Removed Trap PSU1 Failure Cleared V Trap for PSU1 Failure Cleared Trap PSU2 Failure Cleared V Trap for PSU2 Failure Cleared Trap PSU3 Failure Cleared V Trap for PSU3 Failure Cleared Trap PSU4 Failure Cleared V Trap for PSU4 Failur...

Page 184: ...rap for PSU1 AC Back Trap PSU2 Ac Back V Trap for PSU2 AC Back Trap PSU3 Ac Back V Trap for PSU3 AC Back Trap PSU4 Ac Back V Trap for PSU4 AC Back Trap PSU5 Ac Back V Trap for PSU5 AC Back Trap PSU6 Ac Back V Trap for PSU6 AC Back Trap PSU Mismatch Normal V Trap for PSU mismatch normal Table 2 24 PMC SNMP MIB Category Object Name Read Write Value Type Operation FW Safe Boot FW Note ...

Page 185: ...Using the System Setup Program 185 ...

Page 186: ...186 Using the System Setup Program ...

Page 187: ... is not covered by your warranty Read and follow the safety instructions that came with the product To avoid injury to yourself or damage to your system follow these guidelines Always disconnect the system from the power outlet whenever you are working inside the system If possible wear a grounded wrist strap when you are working inside the system Alternatively discharge any static electricity by ...

Page 188: ...m evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned About the Illustrations The illustrations used in this chapter identifies the component parts and does not show step by step component removal or replacement instructions Recommended Tools 1 Phillips screwdriver 2 Phillips screwdriver Torx drivers Set ...

Page 189: ...ervice and support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product CAUTION This system must be operated with the sled or sled blank installed to make sure of proper cooling Figure 3 1 Inside the Server Enclosure Top View 1 sled bays 10 2 power management board 3 fan modules 3 fan module sets each fan ...

Page 190: ... Blank Squeeze and hold the release latches and slide the blank out of the enclosure See Figure 3 2 Figure 3 2 Removing and Installing a Double Wide Sled Blank Installing a Double Wide Sled Blank Hold the blank with the guide rail facing forward Slide the blank into the enclosure until it is fully seated and the release latches snap into place See Figure 3 2 1 release latches 2 2 double wide sled ...

Page 191: ...ng the handle slide the sled out of the enclosure See Figure 3 3 Figure 3 3 Removing and Installing a Single Wide Sled Blank Installing a Single Wide Sled Blank 1 Orient the sled blank so that the release latch is in the bottom of the sled See Figure 3 3 2 Slide the sled blank into the enclosure until the release latch snaps into place See Figure 3 3 1 release latch 2 single wide sled blank 2 1 ...

Page 192: ...r airflow in the system if a sled is removed it should be immediately replaced with another sled or sled blank CAUTION Operating the system without a sled or sled blank installed can cause the enclosure to overheat See Installing a Double Wide Sled Blank on page 190 1 Power down the sled using OS commands or the Baseboard Management Controller and ensure that the sled s power is off When the sled ...

Page 193: ...nstalling System Components 193 Figure 3 4 Removing and Installing a C8220 Compute Sled Figure 3 5 Removing and Installing a C8220X Compute Sled 1 release latch 2 handle 1 release latch 2 handle 1 2 2 1 ...

Page 194: ...emoving a Storage Sled CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the pr...

Page 195: ...n your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product 1 Orient the sled so that the release tab is in the bottom of the sled See Figure 3 6 2 Slide the sled into the enclosure until the sled is fully seated and the ta...

Page 196: ... three PSU modules fail it would trigger the sleds in the enclosure to throttle When the failed PSU modules are replaced the enclosure exits power throttling mode and resume operating normally NOTE Throttling reduces power consumption of the sled modules by changing the processor duty cycle thereby reducing sled performance When a throttling event occurs the event is logged in the System Event Log...

Page 197: ... a power sled s 3 1 4200 W Supported Required Shut down all sleds in the enclosure before removing or installing a power sled s 2 2 2800 W Supported Not required Power sleds can be removed or replaced without powering off the sled s in the enclosure 2 1 2800 W Supported Required Shut down all sleds in the enclosure before removing or replacing the power sled with two PSU modules capacity 2 0a 2800...

Page 198: ...rranty Read and follow the safety instructions that came with the product CAUTION To ensure proper airflow in the system if a sled is removed it should be immediately replaced with another sled or sled blank CAUTION Operating the system with a power sled removed for extended periods of time can cause the system to overheat 1 PSU2 4 module assembly 2 4 AC power cable 3 front power distribution boar...

Page 199: ...is listed on its regulatory label 1 Power down all sled s in the server enclosure using OS commands or the Baseboard Management Controller and ensure the sled s power is off For power sleds in redundant configuration you can remove and replace the power sled without shutting down the compute sleds in the enclosure See Table 3 1 for the power sled maintenance conditions 2 Locate the power sled to b...

Page 200: ...t documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product 1 Orient the sled so that the release latch is at the bottom of the sled See Figure 3 8 2 Slide the new sled into the enclosure until the sled is fully seated and the release l...

Page 201: ...pplying power to the system the PSU modules also have internal fans that provide thermal cooling for the PSU modules in the power sleds A PSU module must be replaced if an internal fan failure occurs 1 Remove the power sled See Removing a Power Sled on page 198 2 Remove the two screws securing the PSU1 3 module assembly See Figure 3 9 3 Slide the module assembly back to free it from the metal guid...

Page 202: ...power cable 2 PSU1 3 module assembly 3 thumbscrews 2 4 air baffle 1 PSU1 3 status indicator 2 PSU2 4 status indicator 3 power connector on PSU2 4 module 4 power connector on PSU1 3 module 5 power cable 6 PSU LED connector on power interposer board 7 PSU LED connector on power interposer board ...

Page 203: ...d NOTE Make sure the air baffle is properly seated and the power cable is neatly tucked into place See Figure 3 9 5 Replace the two screws securing the module assembly to the sled tray See Figure 3 9 NOTE After installing a power sled with a new PSU module allow several seconds for the system to recognize the power supply and to determine if it is working properly The status indicator turns green ...

Page 204: ...certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product 1 Connect the power cable to the new PSU module See Figure 3...

Page 205: ...nd support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product NOTE In addition to supplying power to the system the PSU modules also have internal fans that provide thermal cooling for the PSU modules in the power sleds A PSU module must be replaced if an internal fan failure occurs The installation and ...

Page 206: ...and follow the safety instructions that came with the product 1 Slide the new PSU module into the PSU bracket See Figure 3 12 2 Close the handle on the PSU module See Figure 3 12 3 Replace the PSU module on the sled tray See Installing the PSU1 3 Module Assembly on page 203 or Installing the PSU2 4 Module Assembly on page 204 NOTE After installing a power sled with a new PSU module allow several s...

Page 207: ...certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product CAUTION To ensure proper airflow in the system if a fan modu...

Page 208: ...umentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product 1 Inspect the fan for debris before installing the fan in the fan bay 2 Slide the fan module into the fan bay until it is fully seated See Figure 3 13 3 Tighten the two thumbscrews ...

Page 209: ...uct documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product 1 Remove the two screws securing the front panel board cover See Figure 3 14 2 Remove the cover from the enclosure Figure 3 14 Removing and Installing the Front Panel Board C...

Page 210: ... your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product 1 Attach the new front panel board to its enclosure standoffs See Figure 3 15 2 Connect the front panel board cable to the board See Figure 3 15 3 Position the fron...

Page 211: ...hat is not authorized is not covered by warranty Read and follow the safety instructions that came with the product 1 Loosen the two thumbscrews that secure the fan controller board tray to the server enclosure See Figure 3 16 2 Pull out the fan controller board tray from the enclosure 3 Remove the four screws securing the fan controller board 4 Remove the fan controller board from its tray See Fi...

Page 212: ...Place the fan controller board into the fan controller bay See Figure 3 16 2 Replace the four screws securing the fan controller board to its tray See Figure 3 16 3 Insert the fan controller board assembly into its enclosure bay 4 Secure the fan controller board assembly to the enclosure with the two thumbscrews See Figure 3 16 Backplane Fan Bay Cage Removing the Backplane Fan Bay Cage CAUTION Man...

Page 213: ... System Components 213 3 Remove the four screws securing the fan bay cage and pull it out of the server enclosure See Figure 3 17 Figure 3 17 Removing and Installing the Fan Bay Cage 1 screws 4 2 fan bay cage 2 1 ...

Page 214: ... with external power source see Figure 3 19 5 Disconnect the fan cable from the power management board See Figure 3 18 For server enclosure with external power source see Figure 3 19 Figure 3 18 Removing and Installing System Cables in Server Enclosure with Internal Power Source 1 fan cable 2 front panel board connector 3 front panel board cable 4 cable retaining clip 1 2 3 4 ...

Page 215: ...stem Components 215 Figure 3 19 Removing and Installing System Cables in Server Enclosure with External Power Source 1 fan cable 2 front panel board cable 3 cable retaining clip 4 front panel board connector 1 2 3 4 ...

Page 216: ...y perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product 1 Slide the new backplane cage into the enclosure until it is fully seated See Figure 3 20 2 Secure the...

Page 217: ...ns in this section is for reference only and may not reflect the appearance of the actual device PDU Power Supply Indicator Code The status indicator on the front of the power supply lights green to indicate a valid power source is connected to the power supply and that power supply is operational An amber light indicates that a power supply failure event occurred Removing a PDU Power Supply CAUTI...

Page 218: ...er 2 Disconnect the power cable from the power supply module See Figure 3 21 3 Grasp the power supply handle and press the release latch See Figure 3 21 4 Slide the power supply module out of it s bay See Figure 3 21 Figure 3 21 Removing and Installing a PDU Power Supply 1 power cable 2 release latch 3 power supply handle 4 PDU device 4 3 1 2 ...

Page 219: ...online or telephone service and support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product 1 Align the new power supply module with the power supply bay See Figure 3 21 2 Slide the power supply module into the bay until it is fully seated 3 Connect the power cable to the power supply Verify that the indi...

Page 220: ...220 Installing System Components ...

Page 221: ...uately support the system during installation and removal WARNING To avoid a potential electrical shock hazard a third wire safety grounding conductor is necessary for the rack installation The rack equipment must provide sufficient airflow to the system to maintain proper cooling CAUTION Before you install the server enclosure into a rack it is recommended that you remove all installed sled modul...

Page 222: ... to perform the following tasks 1 Installing the Tool Less Rail Solution in the Rack on page 223 2 Removing Sled Modules from the Server Enclosure on page 228 3 Installing the Server Enclosure into the Rack on page 228 4 Replacing Sled Modules in the Server Enclosure on page 230 5 Installing the External PDU into the Rack on page 231 6 Connecting the Power Cables on page 237 7 Connecting the Serve...

Page 223: ...ght of a 4U chassis will span 12 rack post holes 2 Use the marking indicated on the left and right sides of the rail to orient the rail correctly to the rack posts 3 Attach the left rail and stopping bracket to the rack a Position left rail marked LEFT to align with its mounting holes on the rack posts b Press and hold the rail release button to open the latch on the front end of the rail See Figu...

Page 224: ...the rail release button to open the latch on the back end of the rail See Figure 4 2 f Align the three pegs with the mounting holes on the back rack post See Figure 4 2 g Release the button when it engages to the back rack post See Figure 4 2 1 rail release button 2 rail pegs 3 3 rack post 2 1 3 ...

Page 225: ...Rack Mount Configuration 225 Figure 4 2 Installing the Back End of the Rail 1 rail release button 2 rail pegs 3 3 rack post 1 2 3 ...

Page 226: ...226 Rack Mount Configuration h Install one cage nut to the front rack post and two cage nuts to the back rack post See Figure 4 3 Figure 4 3 Installing the Cage Nuts 1 2 cage nuts 3 1 2 ...

Page 227: ...ee Figure 4 4 Figure 4 4 Installing the Stopping Bracket 4 Attach the right rail and stopping bracket to the rack Use the same procedure to install the right rail and stopping bracket to the right rack posts NOTE To remove the rails press and hold on the rail release button on the end piece midpoint and unseat each rail 1 stopping bracket 2 10 32 screws 3 1 2 ...

Page 228: ... Wide Sled Blank on page 191 Removing a Compute Sled on page 192 Removing a Storage Sled on page 194 Removing a Power Sled on page 198 for server enclosure with internal power source only Installing the Server Enclosure into the Rack WARNING Whenever you need to lift the system get others to assist you To avoid injury do not attempt to lift the system by yourself CAUTION To ensure proper operation...

Page 229: ...ration 229 1 With assistance align the server enclosure with the rails and push it fully into the rack See Figure 4 5 Figure 4 5 Installing the Server Enclosure 1 PowerEdge C8000 server enclosure 2 tool less rails 2 1 2 ...

Page 230: ...er Enclosure For instructions on replacing sled modules in the server enclosure refer to the following sections Installing a Double Wide Sled Blank on page 190 Installing a Single Wide Sled Blank on page 191 Installing a Compute Sled on page 194 Installing a Storage Sled on page 195 Installing a Power Sled on page 200 for server enclosure with internal power source only 1 10 32 screws 4 1 ...

Page 231: ...NOTE The PDU mounting brackets are marked L and R The rail marked L attaches to the left of the PDU device and the rail marked R attaches to the right of the PDU device WARNING Do not connect or disconnect power cables to the PDU device while the PDU is energized WARNING Turn off the PDU breaker switches to avoid potentially serious or fatal electric shock 1 Power down the PDU a Turn off the PDU b...

Page 232: ...urce 2 Remove the power cable interface box PCIB module a Remove the two screws securing the PCIB module b Grasp the PCIB handle and pull it out of it s bay Figure 4 8 Removing the PCIB Module 1 PDU device 2 breaker switches 3 1 PDU device 2 PCIB module 3 screw 2 1 2 3 ...

Page 233: ...oles with the screws on the PDU and slide the mounting bracket toward the back of the PDU until it locks into place See Figure 4 9 c Position the right mounting bracket marked R to align the screw holes with the screws on the PDU and slide the mounting bracket toward the back of the PDU until it locks into place See Figure 4 9 Figure 4 9 Installing the PDU Mounting Brackets 1 PDU device 2 screws 1...

Page 234: ... air duct from the snorkel b Align the air duct with the front of the PDU See Figure 4 10 c Secure the air duct to the front of the PDU with the two screws See Figure 4 10 Figure 4 10 Installing the Snorkel Air Duct to the PDU 1 snorkel air duct 2 screws 2 3 PDU device 2 1 3 ...

Page 235: ...ount Configuration 235 d Align the snorkel with the rack posts See Figure 4 11 e Secure the snorkel to the rack posts with the four screws See Figure 4 11 Figure 4 11 Installing the Snorkel 1 screws 4 FRONT 1 ...

Page 236: ...tion 5 With assistance slide the air duct into the bay and secure the back of the PDU to the rack posts with four screws See Figure 4 12 Figure 4 12 Installing the PDU 1 snorkel 2 air duct 3 PDU device 4 screws 4 FRONT 4 2 1 3 ...

Page 237: ...rver enclosure connect the power cables to the AC power sockets See Figure 4 13 Figure 4 13 Connecting the Power Cables to the Server Enclosure with Internal Power Source 2 Plug the other end of the power cables into a grounded electrical outlet or a separate power source such as an uninterrupted power supply or the PDU For instructions on how to connect the power cables to the rack PDU see Connec...

Page 238: ...r socket See Figure 4 14 2 Tighten the two center screws on the cable to secure the connection See Figure 4 14 Figure 4 14 Connecting the Power Cable to the Server Enclosure with External Power Source 3 Plug the other end of the power cables into a separate power source such as a PDU For instructions on how to connect the power cables to the rack PDU see Connecting the Server Enclosure to a Rack P...

Page 239: ...lectrical shock Move the PDU A B and C breaker switches to the OFF position 1 Unlock the cable cover See Figure 4 15 2 Rotate the cover back and away from the PDU See Figure 4 15 Figure 4 15 Opening the PDU Cover 3 Depending on the type of power cable used connect the server enclosure power cable to the PDU power bus bar or the power sockets For connecting the power cables to the PDU s front power...

Page 240: ... power cable lugs to the top power bus bar GND with three screws See Figure 4 16 b Secure the three yellow power cable lugs to the bottom power bus bar 12 V with three screws See Figure 4 16 c For multiple server enclosures cable connection see Figure 4 17 Figure 4 16 Connecting a Single Server Enclosure to the PDU 1 screws 6 2 power bus bar GND 3 power bus bar 12 V 4 PDU device 5 server enclosure...

Page 241: ...to the PDU See Figure 4 15 1 screws 12 2 power bus bar GND 3 power bus bar 12 V 4 PDU device 5 server enclosure 1 6 server enclosure 2 7 server enclosure 2 yellow power cables 3 8 server enclosure 1 yellow power cables 3 9 server enclosure 2 black power cables 3 10 server enclosure 1 black power cables 3 1 2 3 4 5 7 8 9 10 6 ...

Page 242: ...nect server enclosure s or server s to these sockets WARNING Exceeding 3 amps per outlet could cause sudden rack level power loss Connect the network switch power cable to one of the three PDU AC power sockets See Figure 4 18 Figure 4 18 Connecting the Network Switch Power Cable to the PDU 1 PDU device 2 AC power sockets 3 3 network switch s power cable 1 3 2 ...

Page 243: ... PMC board into the PDU a Unpack the PMC kit b Slide the PMC board into the PMC tray See Figure 4 19 c Secure the PMC board to the PMC tray with the four screws See Figure 4 19 Figure 4 19 Installing the Power Management Controller Board 1 power management controller PMC board 2 screws 4 3 PMC tray 1 2 3 ...

Page 244: ... Insert the PMC assembly into its enclosure bay See Figure 4 20 3 Secure the PMC assembly to the PDU with the two thumbscrews See Figure 4 20 Figure 4 20 Installing the PMC Assembly 1 thumbscrews 2 2 PMC assembly 3 PDU device 1 2 3 ...

Page 245: ...Rack Mount Configuration 245 4 Connect the network cable to the NIC port 1 See Figure 4 21 Figure 4 21 Connecting the Network Cable 1 NIC port 1 2 network cable 1 2 ...

Page 246: ... module into the PDU a Insert the PCIB module into the PCIB bay See Figure 4 22 b Secure the PCIB module to the PDU with the two screws See Figure 4 22 Figure 4 22 Installing the PCIB Module c Connect the PDU to the power source 1 PDU device 2 PCIB module 3 screws 2 1 2 3 ...

Page 247: ...the ON position See Figure 4 23 Figure 4 23 Turning on the PDU Breaker Switches NOTE The PMC board and PDU device illustrations used in this manual are provided as reference only See PDU device documentation for more information about the PMC board and PDU device 1 PDU device 2 breaker switches 3 ON ON ON 1 2 ...

Page 248: ...indicating a blink request is generated The identification indicator is off to indicate there is no input power to the PDU or in normal condition Power status indicator The power status indicator lights green and flashes amber about 1 Hz indicating that a valid power source is connected to the PDU and PMC and that power is applied to the sled modules in the server enclosure The power status indica...

Page 249: ...t controller When power is applied to the sled the power on indicator on front of the sled will light up green When installed into the server enclosure the C8000XD storage sled automatically powers on The power status indicator flashes amber indicating the following conditions continued PSU module reading exceed threshold limits Power 1480 W Voltage 14 5 V Voltage 10 75 V Current 13 A Temperature ...

Page 250: ...250 Rack Mount Configuration ...

Page 251: ... team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Installation Problems Perform the following checks if you are troubleshooting an installation problem Check all cable and power connections including all rack cable connections Unplug the power cord and wait for one minute Then reconnect th...

Page 252: ... information Troubleshooting External Connections Ensure that all external cables are securely attached to the external connectors on your sled before troubleshooting any external devices See Figure 1 1 and Figure 1 3 for the front and back panel connectors on your system Troubleshooting the Video Subsystem 1 Check the compute sled and power connections to the monitor 2 Check the video interface c...

Page 253: ...fault settings d Reconnect and turn on each USB device one at a time 6 If a device causes the same problem power down the device replace the USB cable and power up the device If the problem persists replace the device If all troubleshooting fails see Getting Help on page 289 Troubleshooting a Serial I O Device 1 Ensure that the compute sled is turned on 2 Check the serial device connection to the ...

Page 254: ...setting if possible Use another connector on the switch or hub If you are using a NIC card instead of an integrated NIC see the documentation for the NIC card 3 Ensure that the appropriate drivers are installed and the protocols are bound See the NIC s documentation 4 Enter the System Setup program and confirm that the NIC ports are enabled See Using the System Setup Program on page 67 5 Ensure th...

Page 255: ...ll sleds See Removing a Compute Sled on page 192 or Removing a Storage Sled on page 194 4 Disassemble components from the sled See the sled s documentation for more information 5 Remove the fan modules See Removing a Fan Module on page 207 6 Remove the front panel board See Removing the Front Panel Board on page 209 7 Remove the fan controller board See Removing the Fan Controller Board on page 21...

Page 256: ...ue to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Turn off the sleds and attached peripherals 2 Disconnect the enclosure from the electrical outlet or the PDU 3 Ensure that the following components are properly installed in the enclosure Power sleds Fan modules Compute or storage sleds 4 Ensure that a...

Page 257: ... the following table before you begin to replace the fan modules Fan Module Fan Controller Firmware Thermal Behavior Per Sled Table 5 1 Fan Module Fan Controller Firmware Thermal Behavior Per Sled Fan Module Status BMC Processor Memory Server Enclosure Temperature Status OK OK OK Fail Fail OK Fail Fail Fan module normal OK Close loop Open loop curve A a If the PWM duty cycle value rises above 100 ...

Page 258: ... firmware will send a signal to the fan to operate at 100 duty cycle and trigger sled throttling for 1 hour Two fan modules fail System throttling After 90 seconds has passed the system will be forced to shut down System throttling After 90 seconds has passed the system will be forced to shut down System throttling After 90 seconds has passed the system will be forced to shut down System throttlin...

Page 259: ...nterval 1 If the calculated value of the PWM is higher than 100 the FC firmware will send a signal to the fan to operate at 100 duty cycle and trigger sled throttling Table 5 3 Case Scenario 2 Interval 30 secs PWM Results Fan Controller Firmware Action Interval 1 PWM 100 1 Sets PWM 100 2 Sled throttling mechanism is active Interval 2 PWM 100 1 Sets PWM duty cycle 2 Sled throttling mechanism is ina...

Page 260: ...ng for 1 hour Table 5 5 lists the FC firmware responses in case scenario 4 Interval 1 If the calculated value of the PWM is higher than 100 the FC firmware will send a signal to the fan to operate at 100 duty cycle and trigger sled throttling Interval 2 If the calculated value of the PWM duty cycle is less than or equal to 100 the FC firmware will send a signal to the fan to operate at the set dut...

Page 261: ...ty cycle is still higher than 100 again the FC firmware will send a signal to the fan to operate at 100 duty cycle and trigger sled throttling for 1 hour To troubleshoot the enclosure fan modules 1 Locate the faulty fan module in the back of the enclosure 2 Each fan module has indicators that identify a faulty fan See Figure 1 5 3 Remove the fan module See Removing a Fan Module on page 207 4 Exami...

Page 262: ...air cooling in the enclosure 1 Enter the following command ipmitool I lanplus P password U username H BMC IP address raw command where I lanplus is the LAN plus interface that uses the Remote Management Control Protocol RMCP protocol to communicate with the BMC over an Ethernet LAN connection P password is the password for the given user ID U username is the username associated with the given user...

Page 263: ...ng the fresh air mode For example the command line should have the following format ipmitool I lanplus P root U root H 192 168 70 58 raw 0x30 0x43 0x01 0x01 2 Enter the following command ipmitool I lanplus P root U root H 192 168 70 58 raw 0x30 0x43 0x01 0x0 To view the server enclosure fresh air status 1 Enter the following command ipmitool I lanplus P password U username H BMC IP address raw com...

Page 264: ...r of the following commands to view the server enclosure fresh air status To view the server enclosure fresh air status when the fresh air mode is enabled enter the following command ipmitool I lanplus P root U root H 192 168 70 58 raw 0x30 0x44 0x1 01 To view the server enclosure fresh air status when the fresh air mode is disabled enter the following command ipmitool I lanplus P root U root H 19...

Page 265: ...huts down the system NOTE The firmware reads inlet temperature every 5 secs If the inlet temperature reaches non recoverable threshold the firmware will start to check the power status for each sled and initiate the sled for graceful shutdown pull low 4 seconds Upper critical 41 C 105 8 F High Chassis status indicator lights amber Upper non critical 38 C 100 4 F Warning Temperature events are reco...

Page 266: ...threshold the firmware will start to check the power status for each sled and initiate the sled for graceful shutdown pull low 4 seconds Upper critical 50 C 122 F High Chassis status indicator lights amber Upper non critical 48 C 118 4 F Warning Temperature events are recorded in the SEL Table 5 6 Enclosure Air Inlet Temperature Threshold Settings continued Enclosure Inlet Condition Threshold Sett...

Page 267: ...e product NOTE Invalid memory configurations can cause your system to halt at startup without video output See the compute sled s Hardware Owner s Manual for information about the System Memory and verify that your memory configuration complies with all applicable guidelines 1 If the system is not operational turn off the sled and attached peripherals 2 After 10 seconds turn on the sled and attach...

Page 268: ...d attached peripherals 12 Remove the sled from the enclosure 13 If a diagnostic test or error message indicates a specific memory module as faulty swap or replace the module 14 To troubleshoot an unspecified faulty memory module replace the memory module in the first DIMM socket with a module of the same type and capacity See the compute sled s documentation for more information 15 Reinstall the s...

Page 269: ...he system and enter the host adapter configuration utility program by pressing Ctrl H for a RAID controller Ctrl C for a SAS controller or Ctrl I for the onboard RAID controller See the documentation supplied with the host adapter for information about the configuration utility b Ensure that the hard drive s have been configured correctly for the RAID array c Take the hard drive offline and reseat...

Page 270: ... each expansion card is firmly seated in its connector 5 Reinstall the sled into the enclosure 6 Turn on the sled and attached peripherals 7 If the problem is not resolved see Getting Help on page 289 Troubleshooting Processors CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentati...

Page 271: ...enclosure 20 Remove the cooling shroud 21 Replace processor 1 with processor 2 22 Repeat step 12 through step 19 If you have tested both the processors and the problem persists the system board is faulty See Getting Help on page 289 Troubleshooting the System Board CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as ...

Page 272: ...our 3 Reconnect the sled to the server enclosure and turn on the sled 4 Enter the System Setup program If the date and time are not correct in the System Setup program replace the battery If the problem is not resolved by replacing the battery see Getting Help on page 289 CAUTION You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed b...

Page 273: ...d at run time IRQ Line Assignment IRQ Line Assignment IRQ0 8254 timer IRQ8 Real time clock IRQ1 Keyboard controller IRQ9 PCI IRQ pool definition IRQ2 Cascade for IRQ9 IRQ10 PCI IRQ pool definition IRQ3 Serial port COM2 or PCI IRQ pool definition IRQ11 PCI IRQ pool definition IRQ4 Serial port COM1 or PCI IRQ pool definition IRQ12 Mouse controller IRQ5 PCI IRQ pool definition IRQ13 Processor IRQ6 PC...

Page 274: ...274 Troubleshooting ...

Page 275: ...Removing the FCB during a FCB firmware update will break the firmware update process and could damage or corrupt the image on the FCB Please contact Dell for more help if this occurred NOTE When updating FCB components such as the CPLD and fan table the update sequence is as follows CPLD fan table FCB firmware 1 Download the latest fan controller board firmware from dell com support Browse to the ...

Page 276: ... update the fan controller board FCB firmware The FCB is integrated with an Ethernet connector and supports SNMP v2c that allows you to monitor the server enclosure status over the network and send traps or notifications when critical situations occur Before You Begin 1 Install a SNMP utility on your computer You can install a commercial or a free SNMP utility root localhost fcbutil_linux64 fcb_fw...

Page 277: ...ks blue about 1 Hz Resetting the FCB Network Connection By default the FCB is configured to automatically obtain an IP address via DHCP server 1 Do three short presses of the reset button within 5 seconds to change the DHCP IP address on the FCB over to a static IP address After the FCB resets all network and configuration settings restore back to their default values The FCB is configured with th...

Page 278: ...to edit the configuration data 3 Enter an IP address in the appropriate Trap Destination field 4 Set the SNMP read community string in SNMP RD COMMUNITY STR By default the SNMP read community string is public 5 Set the SMP read write community string in SNMP RW COMMUNITY STR By default the SNMP read write community string is private 6 Save the file 7 Use the TFTP server software to upload the conf...

Page 279: ...enter the following commands snmpset v 2c c community target_ip 1 3 6 1 4 1 674 20 50 6 0 a server_ip b To set Image File Name enter the following commands snmpset v 2c c community target_ip 1 3 6 1 4 1 674 20 50 7 0 s image_file c To upgrade FCB firmware entering the following command s snmpset v 2c c community target_ip 1 3 6 1 4 1 674 20 50 100 1 0 i 1 Sample output root localhost snmpset v 2c ...

Page 280: ...integrated with an Ethernet connector and supports SNMP v2c that allows you to monitor the PDU power supply modules over the network and send traps or notifications when critical situations occur Before You Begin 1 Install a SNMP utility on your computer You can install a commercial or a free SNMP utility 2 Install a TFTP server software on your computer TFTP is used with the SNMP v2c command line...

Page 281: ...ge the DHCP IP address on the PMC over to a static IP address After the PMC resets all network and configuration settings restore back to their default values The PMC is configured with the following default network settings IP address 192 168 0 120 Subnet mask 255 255 255 0 Gateway 192 168 0 1 The power status indicator on the front of the PMC board displays the following behaviors Blinking amber...

Page 282: ...n the appropriate Trap Destination field 4 Set the SNMP read community string in SNMP RD COMMUNITY STR By default the SNMP read community string is public 5 Set the SMP read write community string in SNMP RW COMMUNITY STR By default the SNMP read write community string is private 6 Save the file 7 Use the TFTP server software to upload the configuration file CONNECT TYPE STATIC DHCP IP 192 168 0 1...

Page 283: ...file c To upgrade PMC firmware entering the following commands snmpset v 2c c community target_ip 1 3 6 1 4 1 674 20 50 500 1 0 i 1 NOTE The snmpset community property command depends on the community string data in the PMC Configuration Information The default SNMP community string is public Sample output root localhost snmpset v 2c c private 10 32 49 67 1 3 6 1 4 1 674 20 50 6 0 a 10 32 49 64 Se...

Page 284: ...ms available at www net snmp org as an example 1 Launch the NET SNMP utility 2 Use the snmpset command to view firmware version information snmpget v 2c c community target_ip 1 3 6 1 4 1 674 20 50 2 0 Sample output root localhost snmpget v 2c c private 10 32 49 67 1 3 6 1 4 1 674 20 50 2 0 Get firmware Version to confirm SNMPv2 SMI enterprises 674 20 50 2 0 STRING V01 A 045 01 01 0001 ...

Page 285: ...ectors on the various boards in the server enclosure Server Enclosure Boards The server enclosure has three system boards that make up its building block Front Panel Board Fan Controller Board Power Management Board Front Panel Board Connectors Figure 7 1 Front Panel Board Connectors ...

Page 286: ...1 power event LED 2 system identification LED 3 thermal sensor 4 front panel connector 5 10 100 Mbit NIC LAN port 6 LAN activity LED 1 fan 3 fault LED 2 fan 2 fault LED 3 fan 1 fault LED 4 Service mode button 5 PDU PMBus connector 6 10 100 Mbit NIC LAN port 7 system identification LED 8 power event LED ...

Page 287: ...he Power Management Board Figure 7 4 Back View of the Power Management Board 1 front panel board connector 2 power bus bar 3 system fan connector 4 power connector debug use only 5 power bus bar 6 fan controller board connector 1 node power distribution board connectors 1 10 1 3 4 6 2 5 1 ...

Page 288: ...288 Jumpers and Connectors ...

Page 289: ... telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down menu at the top of the page 4 Select the appropriate service...

Page 290: ...290 Getting Help ...

Page 291: ...tors fan controller board 286 front panel board 285 power management board 287 console redirection configuring 69 enabling 69 D Dell contacting 289 double wide sled blank installing 190 removing 190 F fan bay cage installing 216 removing 212 fan bay numbering 23 fan controller board connectors 286 installing 212 removing 211 fan module installing 208 removing 207 FCB firmware image updating via co...

Page 292: ...ower 35 power event 18 system identity 35 installing backplane cage 216 compute sled 194 double wide sled blank 190 fan bay cage 216 fan controller board 212 fan module 208 front panel board 210 PDU PCIB module 246 PDU PMC board 243 PDU power supply 219 power sled 200 PSU module 206 PSU1 3 module assembly 203 PSU2 4 module assembly 204 single wide sled blank 191 storage sled 195 IPMI command list ...

Page 293: ...tallation external PDU 231 guidelines 221 installation tasks 222 server enclosure 228 tool less rail 223 removing backplane cage 212 compute sled 192 double wide sled blank 190 fan bay cage 212 fan controller board 211 fan module 207 front panel board 209 210 PDU PCIB module 232 PDU power supply 217 power sled 198 218 PSU module 205 PSU1 3 module assembly 201 202 PSU2 4 module assembly 203 single ...

Page 294: ...en system sensor overview 61 system setup active state power management configuration 103 BMC LAN configuration 111 boundaries of PSU configuration 83 chassis power management 80 chassis PSU configuration 82 CPU configuration 88 embedded network devices 100 emergency throttling 87 iSCSI remote boot 102 112 memory configuration 92 PCI configuration 98 PCI slot configuration 104 power capping 84 pow...

Page 295: ...95 T troubleshooting damaged enclosure 256 enclosure components 257 expansion cards 270 external connections 252 fan modules 257 hard drive 269 memory 267 NIC 254 processors 270 serial device 253 sled components 267 system battery 272 system board 271 system startup failure 252 USB device 252 video 252 wet enclosure 255 ...

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