Dell PowerEdge C8000, Owner'S Manual

Page: 271 / 295

Troubleshooting
271
7 Ensure that each processor is properly installed.
8 Replace the cooling shroud.
9 Reinstall the sled into the enclosure.
10 Turn on the sled and attached peripherals.
11 If the problem persists, turn off the sled and attached peripherals.
12
Remove the sled from the enclosure.
13
Remove the cooling shroud.
14
Remove processor 2.
15 Replace the cooling shroud.
16 Reinstall the sled into the enclosure.
17 Turn on the sled and attached peripherals.
If the problem persists, the processor is faulty. See "Getting Help" on
page 289.
18 Turn off the sled and attached peripherals.
19 Remove the sled from the enclosure.
20 Remove the cooling shroud.
21 Replace processor 1 with processor 2.
22 Repeat step 12 through step 19.
If you have tested both the processors and the problem persists, the system
board is faulty. See "Getting Help" on page 289.
Troubleshooting the System Board
CAUTION:
Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
1 Remove the sled from the enclosure. See "Removing a Compute Sled" on
page 192.
2 Open the sled. See the compute sled’s documentation for more
information.