Dell PowerEdge 6350, Installation And Troubleshooting Manual

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3-12 Dell PowerEdge 6350 Systems Installation and Troubleshooting Guide
3-2-4 Keyboard-controller test
failure Check the keyboard cable and connector
for proper connection. If the problem per-
sists, run the Keyboard Test Group in the
Dell Diagnostics to determine whether the
keyboard or keyboard controller is faulty.
See Chapter 5, “Running the Dell Diagnos-
tics.”If the keyboard controller is faulty,
replace the system board. See Chapter 12,
“Getting Help,” for instructions on obtain-
ing technical assistance.
3-3-1 CMOS failure Run the System Set Test Group in the Dell
Diagnostics to isolate the problem. See
Chapter 5, “Running the Dell Diagnostics.”
3-3-2 System configuration
check failure Replace the system board. See
Chapter 12, “Getting Help,” for instruc-
tions on obtaining technical assistance.
3-3-3 Keyboard controller not
detected Replace the system board. See
Chapter 12, “Getting Help,” for instruc-
tions on obtaining technical assistance.
3-3-4
3-4-1
3-4-2
Screen initialization
failure
Screen-retrace test
failure
Search for video ROM
failure
Run the Video Test Group in the Dell Diag-
nostics. See Chapter 5, “Running the Dell
Diagnostics.”
4-2-1
4-2-2
No timer tick
Shutdown failure
Replace the system board. See
Chapter 12, “Getting Help,” for instruc-
tions on obtaining technical assistance.
4-2-3 Gate A20 failure Replace the system board. See
Chapter 12, “Getting Help,” for instruc-
tions on obtaining technical assistance.
4-2-4 Unexpected interrupt in
protected mode Ensure that all expansion cards are prop-
erly seated, and then reboot the system.
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NOTE: For the full name of an abbreviation or acronym used in this table, see the abbreviation and
acronym list that precedes the Index.