Dell PowerEdge 6350, Installation And Troubleshooting Manual

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7-16 Dell PowerEdge 6350 Systems Installation and Troubleshooting Guide
13. Run the RAM Test Group in the Dell Diagnostics.
See Chapter 5, “Running the Dell Diagnostics.”
Do the tests complete successfully?
Yes.
Go to step 14.
No.
See Chapter 12, “Getting Help,” for information on obtaining technical
assistance.
14. Turn off the system, disconnect it from the AC power source, and open the panel
doors on top of the computer.
15. Reinstall one of the expansion cards you removed in step 10, and repeat steps 11
through 13.
16. Repeat steps 11 through 15 for each of the remaining expansion cards that you
removed in step 10.
Have you reinstalled all of the expansion cards without encountering a test
failure?
Yes. You have fixed the problem.
No. See Chapter 12, “Getting Help,” for information on obtaining technical
assistance.
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A system memory problem can be a faulty dual in-line memory module (DIMM) or a
faulty system board. If a random-access memory (RAM) error message appears, the
system probably has a memory problem.
When you turn on or reboot the system, the Caps Lock and Scroll Lock indicators on
the keyboard should flash momentarily and then turn off. If the Num Lock category in
the System Setup program is set to On, the Num Lock indicator should flash momen-
tarily and then remain on; otherwise, it should turn off. Abnormal operation of these
indicators can result from a defective DIMM in socket DIMM A.
Follow these steps to troubleshoot system memory:
1. Turn on the system, including any attached peripherals.
Is there an error message indicating invalid system configuration information
after the memory count completes?
Yes. Go to step 2.
No.
Go to step 10.