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TC Administrator Guide

Summary of Contents for TC

Page 1: ...TC Administrator Guide ...

Page 2: ...s a trademark of Citrix Systems Inc Microsoft MS DOS Windows Windows CE Windows NT and Windows Terminal Server are trademarks of Microsoft Corporation in the United States and other countries All other product names mentioned herein may be trademarks of their respective companies ...

Page 3: ...ades 18 6 Server Related Administrations 20 6 1 Appliance Servers Operations 20 6 2 Configuring the RDP session Services 21 6 2 1 Connection Settings 22 6 2 2 Login Settings 22 6 2 3 Service Settings 23 6 2 4 Desktop Settings 25 6 2 5 Printer Settings 26 6 2 6 RDP Server Configurations 27 7 Configuring the ICA session Services 30 7 1 ICA Connection Settings 30 7 2 ICA Service Settings 31 7 3 ICA A...

Page 4: ...A Window Operation from X Connection 41 14 Drop Utility to Drop Program Path 42 15 Stateless Configuration Guide 44 15 1 Stateless Overview 44 15 2 Sections 45 15 3 Statements 46 16 Other Related Materials On the Web 50 17 Frequently Asked Questions 50 18 Locale Keyboard Mapping 53 ...

Page 5: ...sing of the data applications and network resources that are available anywhere and anytime The product is designed to require minimum local administration However provisions are included for local entry of preference settings that are best left to the individual user or administration Also some settings that must be made locally because there may be some network services are not in used 2 Documen...

Page 6: ...ew features please visit our web site for details UI Minimum user interactions and maximum Administrator controls The TC users can have as minimum as no icon in X Desktop by administrator Connection Manager One powerful GUI tool for administrator It integrates the ICA RDP5 1 Hi Color and sound printer drive and COM mapping XDMCP and VNC connections all in one place Stateless This feature is to min...

Page 7: ...ng boot up can provide better support for some low resolution legacy PC For further requirements this screen can be changed much easier and quick Please contact XtendLan for details on this Multiple Local Resources Accessing User is eligible to use various local USB A CD ROM C Printer Com Port and sound devices during the connected sessions Expert Font Client Allow your local application to have a...

Page 8: ...ces mainly on the Atmel controller Added the Auto Reconnect option in the RDP connection Provide both standard and collaborative VNC connection The Indirect connection type is now added in the XDMCP connection The printer resource selection can now affect in RDP ICA and Samba connections Added the Turkish Q type keyboard support ...

Page 9: ... presence of DHCP server in your environment The boot operation will take some time to timeout if otherwise At the end of the boot operation the TC will lead you to the screen below and will be referred to X Desktop hereafter This X Desktop is your operating environment through out this documentation And your further usages of TC product will start from here There are two modes of X Desktop operat...

Page 10: ...d etc It s our design philosophy of this product that this product should appear as simple as possible for the end users And the administrator can take full control of the TC components in either local or remote management 4 3 Safe mode Operations The Safe mode operation of the X Desktop as in figure 4 2 is for the administrator to do various configurations or other advanced selections for this pr...

Page 11: ... the connected and detected device such as HDD Floppy disk or USB Disk Later on the setting files can be restored back to the system The administrator needs to click on the Safemode Setting Backup Restore Settings The resulting file is in the setting bk tar gz in your connected local mnt c mnt floppy or mnt usb disk device The figure below shows the screen of above operation Figure 4 5 The Backup ...

Page 12: ...oot path information is enabled Then the anonymous access is used to get the global ini and username ini from this ftp server To read in the pre configured global ini This situation is true when above steps are in effect and DHCP DNS servers are in operations And if no physical Internet connection to read in the global ini then the default settings in TC will be in used User s Desktop All options ...

Page 13: ...ticular built in applications or utilities for User Mode Operations Most options sank disabled by default Boot Menu To enable or disable the boot menu for TC to boot into the local operating system in certain time period Another option for the SIAS boot mode choose SIAS when your VGA card support frame buffer and SIAS Text mode if otherwise The typical situation for choosing the SIAS Text mode is ...

Page 14: ...ter by selecting the vendor from the pull down list Input the name for your new printer and press add button Also the delete operation is there for editing purpose Window Manager There are four taskbar positions that can be choose to use for the position that this taskbar will appear in X Desktop Samba Setting Use the setting provided in this item will allow users in different IP class to be able ...

Page 15: ...ote machine and for executing commands on a remote machine Telnet This icon when clicked will communicate with another host using the TELNET protocol 5 4 Hardware Report The section describes If after every effort has been used and your PC just cannot work properly for the hardware or driver reason is in doubt then you may need to provide the hardware report if ask for technical support from us Wh...

Page 16: ...parts Top Edit Buttons Central Connection Area and Bottom Action Buttons And will be explained as followings Top Edit Buttons Buttons for editing connections New To create new connection to be listed in the connection area Edit Press this button to edit the selected item in the connection area Delete To delete the selected item as in the connection area Desktop To enable selected item to be shown ...

Page 17: ... course available when in the Safemode Click on the Start Exit item to bring up the Exit screen for the choice of either to Restart or Power off the system Please note that when the ATX SPS is equipped with this TC the Power Off action will actually turn off the system power 5 7 Setting up local shared resources The local resources of USB disk CD ROM floppy drive IDE CD ROM hard disk printer and C...

Page 18: ...r properly 5 9 Software Upgrades There are situations that you may be informed to upgrade your TC software from us If you have the Upgrade CD ready from designated sources then all you have to do is to put the Upgrade CD in the CD ROM drive and double click the Safemode MyComputer Control Panel OS Upgrade Upgrade from CD item from X Desktop And follow the instructions as per the upgrade operations...

Page 19: ...TC Administrator Guide 19 Figure 5 4 The OS Upgrade Screen ...

Page 20: ...se refer to your related server documentation from other vendors The servers depend on your designation of the underlying networking together with the TC system and as the following sections 6 1 Appliance Servers Operations The following sections contain information for the administrator when specific appliance servers such as MS ICA Linux VNC servers are in used with TC for certain server based c...

Page 21: ... 2 Configuring the RDP session Services The administrator can use the Connection Manager to add RDP 5 x connection to connect to the RDP Appliance server Or using the related RDP settings as specified in the Stateless chapter for this purpose The TC can connect to the RDP server on manually or automatic manner In addition with proper settings in place the TC can also boot up to connect to the serv...

Page 22: ...ption Click to enable the SSL Encryption default is no SSL Encryption NT4 0 Terminal Server Click when this is to connect to NT 4 0 Terminal Server Force Bitmap Update Desktop local cache When click the content of your bitmap and desktop will be kept in local cache for bandwidth and computing saving purpose higher priority for fast screen update Enable Auto Reconnect This option is disabled by def...

Page 23: ...he domain that use is assigned to and the specified domain controller will take responsible for user login task Disable OSD Message When sank to disable this option there will be no On Screen Display of various messages appear when necessary Enable Sound Redirection When sank to enable this option the sound will be redirected to local system which is your TC for sound hearing purpose 6 2 3 Service...

Page 24: ... executed when connected to the RDP server Work Dir The working directory for the executed application Network Drive If enable in the RDP selection then choose which drive letter that you wish to assign for shared local storage devices The devices can further access with different c cdrom usb cdrom and usb disk as the figure 6 4 1 below COM Ports Specify the name of your COM1 port to be mapping in...

Page 25: ... Screen 6 2 4 Desktop Settings This section describes when the Desktop tab is clicked in the RDP connection for proper Desktop related settings as in figure below The table follows describe further details for each field of this figure Figure 6 5 RDP Desktop Screen ...

Page 26: ...as one complete part of your software Hide local mouse cursor When click to hide the local mouse your application software can display its own mouse cursor properly and no interference of two mouse cursors situation will appear Hide window manager key bindings Be careful when click to disable the key bindings some designated key bindings willbe disabled then This option applies only in some specia...

Page 27: ...in place for using the RDP connection The involved server settings includes 1 Enabled and running of Terminal Service The Figure 6 6 depicts the required started service as found in WINXP system 2 Your user name and password also need to be granted to login to this Terminal Service remotely It relates to if your user name and password account has been added in the remote desktop user group as show...

Page 28: ...TC Administrator Guide 28 Figure 6 6 The Terminal Service Screen Figure 6 7 The Remote Users Group ...

Page 29: ...TC Administrator Guide 29 Figure 6 8 The Remote Users Property Figure 6 9 RDP Login in TC ...

Page 30: ...ication available on the desktop in any order A published application is a predefined application and its associated environment That application can be located on multiple servers Load Balancing In order to connect to the ICA server you ll need to choose the New button with ICA Client item This brings up the screen below for further ICA related settings Please refer to the table followed for furt...

Page 31: ...ed it will scan for available servers and published applications from the networking The available ones will then be listed in the bottom list 7 2 ICA Service Settings This section describes when the Service tab is clicked for proper ICA service related settings as in figure below The table follows describe further details for each field of this figure Figure 6 11 ICA Service Screen Entry Item Des...

Page 32: ... 6 12 ICA Account Screen Entry Item Description Username Enter the user name to login to the ICA server Password Enter the password to login to the ICA server Domain This entry must be provided if the domain related account is in used 7 4 ICA Desktop Settings This section describes when the Desktop tab is clicked for proper ICA desktop related settings as in figure below The table follows describe...

Page 33: ... Desktop Resolution Click to define the desktop resolution when connected to the ICA Server 7 5 ICA Sock Settings This section describes when the Sock tab is clicked for proper ICA sock related settings as in figure below The table follows describe further details for each field of this figure Figure 6 14 ICA Sock Screen Entry Item Description ...

Page 34: ...his section describes when the Hotkeys tab is clicked for proper ICA hotkeys related settings as in figure below Please choose the desired hotkey combinations start this ICA connection session Figure 6 15 ICA Hotkeys Screen 7 7 ICA Misc Settings This section describes when the Misc tab is clicked for proper ICA related misalliance settings as in figure below The table follows describe further deta...

Page 35: ...he application you are running in the ICA server connection session Quality Click to select the sound quality depending on the available bandwidth The higher the quality the more bandwidth is required to transfer the sound Encryption Level The Encryption level ensure the security of your ICA connection By default the basic level is enabled and please ensuresthat the ICA server supports RC5 encrypt...

Page 36: ...rther XDMCP related connection settings Please refer to the table followed for further details Figure 6 11 XDMCP Connection Screen Entry Item Description Connection Name Please enter the name to identify this connection within the text box The name can be in any ASCII string Connection Type There is Query connection type Please be sure that your Unix Linux server is well configured to allow such t...

Page 37: ...r can be properly installed and in place for testing the XDMCP connection up to this step This section will cover two of the most commonly used KDM or GDM X Desktop Environment for your reference Please refer to either one to best suite your application Settings involved the KDM activation 1 Edit the kdmrc file and set the Enable true under the xdmcp section 2 Remove the remark of any host can get...

Page 38: ... this X Server remotely 3 The XDMCP port of 117 will remain opened if any firewall device is in place in your network environment The XDMCP connection template in TC should be able to connect to the X server if above settings are all in effect Click to this template and you ll be prompt for THE login screen as in Figure 19 For any reason that above settings are not valid in your situation please c...

Page 39: ... such as floppy USB Disks USB CD ROM IDE CD ROM HDD are accessing via various connected sessions The default user name is set to guest and password is tcide However the password can be changed to other one by the administrator in the Samba icon of Control Panel TC Administrator Account The default password for the administrator is set to 123 and can be changed in the Administrator icon of Control ...

Page 40: ... TC in the future please ask your local distributor for the details 11 Customize the wallpaper image file in FTP server The wallpaper in TC can be customized to your favorite one when the system is in Stateless mode Please use the following settings and copied your favorite filename jpg file as in the same directory in the FTP server The global ini or username ini desktop_pic desktop filename jpg ...

Page 41: ...en this option is enabled can allow the VNC client to connect to the Collaborative version of VNC server For the availability of this Collaborative version VNC server please contact your account sales next 13 Seamless ICA Window Operation from X Connection There is one nice feature that you can adopt in your X Server connection In particular useful when both X and ICA connections are necessary in ...

Page 42: ...g relayed connections 2 Sound capability The sound capability is possible when making local ICA connection to the Citrix server This solves the problem for the current no sound situation in XDMCP connection 3 Printer redirection The printer redirection can further take advantage using local printer support in ICA connection Please note that the RDP connection is also possible as described in this ...

Page 43: ...strator copied the sias drop exe into the desktop of one RDP server 2 Making RDP connection to this server 3 Run the sias drop exe 4 Drag the outlook express exe file into sias drop 5 Switch to the Connection Manager and edit the service page of this RDP connection 6 Press CTL V to paste the path of outlook express into the application text field to save the typing of the full path Figure 6 16 SIA...

Page 44: ... your on site FTP server Install one ftp and create the account information for at least read only privilege 4 Configure the Stateless settings in TC Click the Stateless icon as in the control panel and enter your own ftp account information similar to above 5 Edited the global ini or username ini file Please refer to the separate appendix as in this documentation for further information of these ...

Page 45: ...ay be entered for reference as necessary but are not mandatory unless changes from defaults are required 15 2 Sections The file global ini contains global sections for all TC accessing the FTP server as their home directory And the username ini may contain specific sections only valid to specific user configurations Further there are sections that may be common to both global ini and username ini ...

Page 46: ...with the relevant ICA ini settings for details please refer to ICA documentation at www citrix com self defined ICA Self defined section To labelone section for syntax referencepurpose to match certain ICA stateless operations username ini Only user User security section There must be one username ini file to contain this section for proper security information to be stated in this section 15 3 St...

Page 47: ...ion is set to 1 then the specific application will be executed at boot time siasmode siasmode option The option can be any of the following text for ic SIAS themes to be used in this system speciflimit Reset all the settings to default factory ones kiosk To choose the KIOSK theme and the built in browser will switch to KIOSK mode thinclient Choose to use the thin clientmode various servers connect...

Page 48: ...lobal ini file The option value to be entering here is the ASCIIstring e g filename jpg userdesktop MYCOMPUTER 0 1 When value of 1 is selected then the My Computer icon will be shown in X Desktop And otherwise when 0 is selected CONNECTMGR 0 1 When value of 1 is selected then the Connection Manager icon will be shown in X Desktop And otherwise when 0 is selected VCDPLAYER 0 1 When value of 1 is se...

Page 49: ...pecify the drive letter such as Z for this connection If no drive mapping is required then leave this option to blank DRIVE_ENABLE option Specify this value to 1 if drive mapping is required Or else set it to 0 instead COM option Specify the COM port name such as COM4 if COM port mapping feature is required in this connection Or else leave it to blank COM_ENABLE option Specify this value to 1 if C...

Page 50: ...Materials On the Web For further details that are not covered in this documentation please refer to the following URLs Microsoft www microsoft com Citrix www citrix com 17 Frequently Asked Questions Q What is the reason that I can only have the administrator to login into the WIN2000 and no other user can do using the RDP connection in TC A This is because there is one important installation selec...

Page 51: ...n operation And check if the related RDP or ICA ports such as 3389 or 1604 1494 have been blocked by your existing firewall system Q Please explain why my TC keeps entering the safe mode A There are any of the following reason that causing this problem Check if both of the CAPs and Nums are in the ON states Check if the DriverCD is still in your CD ROM drive Check if the driver in the Control Pane...

Page 52: ...TC Administrator Guide 52 Q What is the reason that my IE keeps flashing when browsing some kind of flash pages A Please upgrade your IE to 6 x to free of this problem ...

Page 53: ...adian French Legacy ZH Chinese Traditional US Keyboard HR Croatian CS Czech DA Danish NL Dutch ET Estonian FO Faeroese FI Finnish FR French GD Gaelic KA Georgian DE German EL Greek HE Hebrew HI Hindi Traditional HU Hungarian IS Icelandic GA Irish IT Italian JA Japanese KK Kazakh KO Korean Hangul LA Latin American LV Latvian LT Lithuanian MK Macedonian FYROM MR Marathi NO Norwegian PL Polish Progra...

Page 54: ...Serbian Latin SK Slovak SL Slovenian ES Spanish SV Swedish SF Swiss French SG Swiss German TA Tamil TT Tatar TH Thai Kedmanee TR_F Turkish F TR_Q Turkish Q US US UK Ukrainian EN English DV United States Dvorak UZ Uzbek Cyrillic VI Vietnamese ...

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