Dell Latitude XT PP12S, User Manual

Page: 124 / 230

Troubleshooting
124
Touch Pad or Mouse Problems
C HECK THE TOUCH PAD SETTINGS —
1
Click Windows Vista™ Start button
→
Control Panel
→
Printers and
Other Hardware
→
Mouse .
2
Try adjusting the settings.
C HECK THE MOUSE CABLE — Shut down the Tablet-PC. Disconnect the mouse
cable, check it for damage, and firmly reconnect the cable.
If you are using a mouse extension cable, disconnect it and connect the
mouse directly to the Tablet-PC.
T
O VERIFY THAT THE PROBLEM IS WITH THE MOUSE
,
CHECK THE TOUCH PAD
—
1
Shut down the Tablet-PC.
2
Disconnect the mouse.
3
Turn on the Tablet-PC.
4
At the Windows desktop, use the touch pad to move the cursor around,
select an icon, and open it.
If the touch pad operates correctly, the mouse may be defective.
C
HECK THE SYSTEM SETUP PROGRAM SETTINGS
—
Verify that the system setup
program lists the correct device for the pointing device option. (The Tablet-PC
automatically recognizes a USB mouse without making any setting adjustments.) For
more information on using the system setup program, see "Using the System Setup
Program" on page 127.
T
EST THE MOUSE CONTROLLER
—
To test the mouse controller (which affects
pointer movement) and the operation of the touch pad or mouse buttons, run the
Mouse test in the
Poin
t
ing Devices
test group in the Dell Diagnostics (see "Dell
Diagnostics" on page 109).
R
EINSTALL THE TOUCH PAD DRIVER
—
See "Reinstalling Drivers and Utilities" on
page 132.
Pen Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide .
The pen stops working
C HECK TIP INSTALLATION —