Dell Latitude XT PP12S, User Manual

Page: 112 / 230

Troubleshooting
112
2
After you have selected the Test System option from the main menu, the
following menu appears:
NOTE:
It is recommended that you select
Extended Test
from the menu below to
run a more thorough check of devices in the Tablet-PC.
3
If a problem is encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and
problem description and contact Dell (see "Contacting Dell" on page 26).
NOTE:
The Service Tag for your Tablet-PC is located at the top of each test
screen. If you contact Dell, technical support will ask for your Service Tag.
4
If you run a test from the Custom Test or Symptom Tree option, click the
applicable tab described in the following table for more information.
Option Function
Express Test Performs a quick test of devices in the
system. This typically can take 10 to 20
minutes.
Extended Test Performs a thorough check of devices in
the system. This typically can take an
hour or more.
Custom Test Use to test a specific device or
customize the tests to be run.
Symptom Tree This option allows you to select tests
based on a symptom of the problem you
are having. This option lists the most
common symptoms.
Tab Function
Results Displays the results of the test and any
error conditions encountered.
Errors Displays error conditions encountered,
error codes, and the problem
description.
Help Describes the test and may indicate
requirements for running the test.