Troubleshooting
119
A program is designed for an earlier Windows operating system
R
UN
THE
P
ROGRAM
C
OMPATIBILITY
W
IZARD
—
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows Vista operating system environments.
1
Click Windows Vista™ Start button
→
Control Panel
→
Programs
→
Use an
older program with this version of Windows.
2
In the welcome screen, click
Next
.
3
Follow the instructions on the screen.
A solid blue screen appears
T
URN
THE
T
ABLET
- P C
OFF
—
If you are unable to get a response by pressing a key on
your keyboard or touching your display with the pen or your finger, press and hold the
power button for at least 8 to 10 seconds (until the Tablet-PC turns off), and then
restart your Tablet-PC.
Other software problems
C
HECK
THE
SOFTWARE
DOCUMENTATION
OR
CONTACT
THE
SOFTWARE
MANUFACTURER
FOR
TROUBLESHOOTING
INFORMATION
—
• Ensure that the program is compatible with the operating system installed on your
Tablet-PC.
• Ensure that your Tablet-PC meets the minimum hardware requirements needed to
run the software. See the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
B
ACK
UP
YOUR
FILES
IMMEDIATELY
U
SE
A
VIRUS
-
SCANNING
PROGRAM
TO
CHECK
THE
HARD
DRIVE
, C D
S
,
OR
D V D
S
S
AVE
AND
CLOSE
ANY
OPEN
FILES
OR
PROGRAMS
AND
SHUT
DOWN
YOUR
T
ABLET
-
P C
THROUGH
THE
S
TART
MENU
Memory Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
I
F
YOU
RECEIVE
AN
INSUFFICIENT
MEMORY
MESSAGE
—
Summary of Contents for Latitude XT PP12S
Page 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell Latitude XT User s Guide Model PP12S ...
Page 48: ...About Your Tablet PC 48 ...
Page 98: ...Setting Up and Using Networks 98 ...
Page 130: ...Using the System Setup Program 130 ...
Page 142: ...Adding and Replacing Parts 142 ...
Page 180: ...180 ...
Page 198: ...Media Base Optional 198 ...
Page 206: ...Battery Slice Optional 206 ...
Page 210: ...Traveling With Your Tablet PC 210 ...
Page 228: ...228 ...