Troubleshooting
109
Troubleshooting
Some of the tools you may be using as you troubleshoot problems on your
Tablet-PC include:
•
Dell Diagnostics
•
Dell Support Utility
•
Windows Hardware Troubleshooter
Dell Diagnostics
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
NOTICE:
The Dell Diagnostics works only on Dell™ computers.
When to Use the Dell Diagnostics
If you experience a problem with your Tablet-PC, perform the checks in
Lockups and Software Problems (see "Lockups and Software Problems" on
page 118), and run the Dell Diagnostics before you contact Dell for technical
assistance.
It is recommended that you print these procedures before you begin.
See "Using the System Setup Program" on page 127 to review your Tablet-
PC’s configuration information, and ensure that the device that you want to
test displays in the system setup program and is active.
Start the Dell Diagnostics from your hard drive or from the
Drivers and
Utilities
media.
NOTE:
The
Drivers and Utilities
media is optional and may not ship with your Tablet-
PC.
Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on
your hard drive.
Summary of Contents for Latitude XT PP12S
Page 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell Latitude XT User s Guide Model PP12S ...
Page 48: ...About Your Tablet PC 48 ...
Page 98: ...Setting Up and Using Networks 98 ...
Page 130: ...Using the System Setup Program 130 ...
Page 142: ...Adding and Replacing Parts 142 ...
Page 180: ...180 ...
Page 198: ...Media Base Optional 198 ...
Page 206: ...Battery Slice Optional 206 ...
Page 210: ...Traveling With Your Tablet PC 210 ...
Page 228: ...228 ...