Dell DX6000, Hardware Owner'S Manual

Page: 166 / 198

166
Troubleshooting Your System
Troubleshooting an Internal USB Memory Key
CAUTION:
Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
Enter the System Setup program and ensure that the internal USB key
port is enabled. See "Integrated Devices Screen" on page 64.
2
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
3
Open the system. See "Opening the System" on page 83.
4 Locate the internal USB key and reseat it. See "Internal USB Memory Key"
on page 95.
5 Close the system. See "Closing the System" on page 83.
6 Turn on the system and attached peripherals and check if the USB key is
functioning.
7 If the problem is not resolved, repeat step 2 and step 3.
8 Insert a different USB key that you know works properly.
9 Close the system. See "Closing the System" on page 83.
10 Turn on the system and attached peripherals and check if the USB key is
functioning.
If the problem is not resolved, see "Getting Help" on page 189.