Dell Dimension PY349, Owner'S Manual

Page: 41 / 158

Solving Problems
41
Memory Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide .
Mouse Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide .
I F YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE —
• Save and close any open files and exit any open programs you are not using to see if that resolves the
problem.
• See the software documentation for minimum memory requirements. If necessary, install additional
memory (see "Installing Memory" on page 68).
• Reseat the memory modules (see "Installing Memory" on page 68) to ensure that your computer is
successfully communicating with the memory.
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 52).
I F YOU EXPERIENCE OTHER MEMORY PROBLEMS —
• Reseat the memory modules (see "Installing Memory" on page 68) to ensure that your computer is
successfully communicating with the memory.
• Ensure that you are following the memory installation guidelines (see "Installing Memory" on page 68).
• Your computer supports DDR2 memory. For more information about the type of memory supported by
your computer, see "Memory" on page 107.
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 52).
C LEAN THE MOUSE — See "Mouse" on page 120 for instructions on cleaning the mouse.
C HECK THE MOUSE CABLE —
1
Remove mouse extension cables, if used, and connect the mouse directly to the computer.
2
Reconnect the mouse cable as shown on the setup diagram for your computer.
book.book Page 41 Monday, July 23, 2007 3:47 PM