Dell Alienware M17X R3 Service Manual Download Page 2

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Notes, Cautions, and Warnings

NOTE:

A NOTE indicates important information that helps you make better use of

your computer.

CAUTION:

A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING:

A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this document is subject to change without notice.
© 2011 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.

Trademarks used in this text: Dell™ and the DELL logo are trademarks of Dell Inc.; Alienware

a registered trademark of Alienware Corporation; Bluetooth

is a registered trademark owned by

Bluetooth SIG, Inc. and is used by Dell under license; Microsoft

, Windows

, and the Windows start

button logo

are either trademarks or registered trademarks of Microsoft Corporation in the United

States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.

Regulatory model: P11E Regulatory type: P11E001

January 2011

Rev. A00

Summary of Contents for Alienware M17X R3

Page 1: ...Alienware M17x R3 Service Manual Regulatory model P11E Regulatory type P11E001 ...

Page 2: ...nc is strictly forbidden Trademarks used in this text Dell and the DELL logo are trademarks of Dell Inc Alienware is a registered trademark of Alienware Corporation Bluetooth is a registered trademark owned by Bluetooth SIG Inc and is used by Dell under license Microsoft Windows and the Windows start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United ...

Page 3: ... Computer 10 2 Battery Pack 13 Removing the Battery Pack 13 Replacing the Battery Pack 14 3 Compartment Door 15 Removing the Compartment Door 15 Replacing the Compartment Door 16 4 Coin Cell Battery 17 Removing the Coin Cell Battery 17 Replacing the Coin Cell Battery 18 5 Hard Drive s 19 Removing the Hard Drive s 20 ...

Page 4: ... Card Heat Sink Fan 31 Replacing the Graphics Card Heat Sink Fan 32 8 Graphics Card Assembly 35 Removing the Graphics Card Assembly 35 Replacing the Graphics Card Assembly 36 9 Processor Heat Sink Fan 37 Removing the Processor Heat Sink Fan 37 Replacing the Processor Heat Sink Fan 38 10 Processor Heat Sink 41 Removing the Processor Heat Sink 41 Replacing the Processor Heat Sink 42 ...

Page 5: ...ntrol Cover 49 Replacing the Center Control Cover 52 13 Keyboard 55 Removing the Keyboard 55 Replacing the Keyboard 57 14 Wireless Mini Card 59 Removing the Mini Card 59 Replacing the Mini Card 61 15 WirelessHD Card Optional 63 Removing the WirelessHD Card 63 Replacing the WirelessHD Card 64 16 Power Button Board 67 Removing the Power Button Board 67 ...

Page 6: ...ard 75 Removing the Status Light Board 75 Replacing the Status Light Board 76 19 Palm Rest Assembly 79 Removing the Palm Rest Assembly 79 Replacing the Palm Rest Assembly 81 20 Internal Card With Bluetooth Wireless Technology 83 Removing the Bluetooth Card 83 Replacing the Bluetooth Card 84 21 Speakers 87 Removing the Speakers 87 Replacing the Speakers 88 ...

Page 7: ...l Drive 94 23 System Board 95 Removing the System Board 95 Replacing the System Board 97 Entering the Service Tag in the BIOS 99 24 System Setup 101 Configuring the System Setup 101 Entering System Setup 101 System Setup Screens 101 System Setup Options 102 25 Flashing the BIOS 109 ...

Page 8: ...8 Contents ...

Page 9: ... in this document may require the following tools Small flat blade screwdriver Phillips screwdriver Plastic scribe BIOS executable update program at support dell com Turning Off Your Computer CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Save and close all open files and exit all open programs 2 Click Start and then click ...

Page 10: ... by Dell is not covered by your warranty CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you c...

Page 11: ...d remove the main battery see Removing the Battery Pack on page 13 before working inside the computer 7 Remove the battery pack see Removing the Battery Pack on page 13 8 Turn the computer top side up open the display and press the power button to ground the system board ...

Page 12: ...12 Before You Begin ...

Page 13: ...uch as a connector on your computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION To avoid damage to the computer use only the battery designed for this particular Alienware computer Do not use batteries designed for other Alienware computers Removing the Battery Pac...

Page 14: ... the computer use only the battery designed for this particular Alienware computer 1 Follow the instructions in Before You Begin on page 9 2 Align the tabs on the battery with the slots on the battery bay and snap the battery into place 1 battery pack 2 battery latch 1 2 ...

Page 15: ...or on your computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery Pack on page 13 before working inside the computer Removing the Compartment Door 1 Follow the instructions in...

Page 16: ...slide the compartment door into place 3 Replace the two screws that secure the compartment door to the computer base 4 Replace the battery pack see Replacing the Battery Pack on page 14 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer 1 compartment door 2 screws 2 2 1 ...

Page 17: ...omputer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery Pack on page 13 before working inside the computer Removing the Coin Cell Battery 1 Follow the instructions in Before You...

Page 18: ...slot and gently press until it snaps into place 4 Replace the compartment door see Replacing the Compartment Door on page 16 5 Replace the battery pack see Replacing the Battery Pack on page 14 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer 1 plastic scribe 2 coin cell batter...

Page 19: ... Do not remove the hard drive while the computer is On or in Sleep state CAUTION Hard drives are extremely fragile Exercise care when handling the hard drive CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION When you disconnect a cable pull on its connector or on its pul...

Page 20: ...moving the Compartment Door on page 15 4 Loosen the three captive screws that secure the hard drive assembly to the computer base 5 Using the pull tab lift the hard drive assembly to disconnect it from the connector on the system board 6 Lift the hard drive assembly out of the computer base Primary hard drive assembly Secondary hard drive assembly 1 captive screws 3 2 primary hard drive assembly 1...

Page 21: ...move the four screws that secure the hard drive to the hard drive bracket 8 Lift the hard drive off the hard drive bracket 9 Remove the interposer from the hard drive 1 captive screws 3 2 secondary hard drive assembly 1 2 ...

Page 22: ...gin on page 9 2 Remove the new drive from its packaging Save the original packaging for storing or shipping the hard drive 3 Connect the interposer to the hard drive 4 Place the hard drive in the hard drive bracket 5 Replace the four screws that secure the hard drive to the hard drive bracket 6 Align the connector on the hard drive with the connector on the system board and press the hard drive un...

Page 23: ...on page 16 9 Replace the battery pack see Replacing the Battery Pack on page 14 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer 10 Install the operating system for your computer as needed 11 Install the drivers and utilities for your computer as needed ...

Page 24: ...24 Hard Drive s ...

Page 25: ...ing inside the computer You can increase your computer memory by installing memory modules on the system board See the Specifications section in your Mobile Manual for information on the type of memory supported by your computer NOTE Memory modules purchased from Dell or Alienware are covered under your computer warranty NOTE If you purchased a dual core processor your computer supports only memor...

Page 26: ... Remove the keyboard see Removing the Keyboard on page 55 c Remove the three screws that secure the memory module cover to the palm rest assembly CAUTION To prevent damage to the memory module connector do not use tools to spread the memory module securing clips 6 Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the memory module pop...

Page 27: ...you install a memory module in the upper connector 2 Align the notch in the memory module with the tab in the memory module connector 3 Slide the memory module firmly into the connector at a 45 degree angle and press the memory module down until it clicks into place If you do not hear the click remove the memory module and reinstall it NOTE If the memory module is not installed properly the comput...

Page 28: ... the palm rest assembly b Replace the three screws that secure the memory module cover to the palm rest assembly c Replace the keyboard see Replacing the Keyboard on page 57 d Replace the center control cover see Replacing the Center Control Cover on page 52 6 Replace the compartment door see Replacing the Compartment Door on page 16 7 Replace the battery pack see Replacing the Battery Pack on pag...

Page 29: ...de the computer Failure to do so may result in damage to the computer 8 Turn on the computer As the computer boots it detects the additional memory and automatically updates the system configuration information To confirm the amount of memory installed in the computer Click Start Control Panel System and Security System ...

Page 30: ...30 Memory Module s ...

Page 31: ...d electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery Pack on page 13 before working inside the computer Removing the Graphics Card Heat Sink Fan 1 Follow the instructions in Before You B...

Page 32: ...o the chassis 4 Connect the graphics card heat sink fan cable to the connector on the system board 5 Replace the compartment door see Replacing the Compartment Door on page 16 6 Replace the battery pack see Replacing the Battery Pack on page 14 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage ...

Page 33: ...Graphics Card Heat Sink Fan 33 ...

Page 34: ...34 Graphics Card Heat Sink Fan ...

Page 35: ...tic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery Pack on page 13 before working inside the computer Removing the Graphics Card Assembly 1 Follow the instructions in Before You Begin on page 9 2 ...

Page 36: ...two screws that secure the graphics card assembly to the system board 4 Replace the graphics card heat sink fan see Replacing the Graphics Card Heat Sink Fan on page 32 5 Replace the compartment door see Replacing the Compartment Door on page 16 6 Replace the battery pack see Replacing the Battery Pack on page 14 CAUTION Before turning on the computer replace all screws and ensure that no stray sc...

Page 37: ...oid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery Pack on page 13 before working inside the computer Removing the Processor Heat Sink Fan 1 Follow the instructions in Before You Beg...

Page 38: ...hassis 3 Tighten the three captive screws that secure the processor heat sink fan to the chassis 4 Connect the processor heat sink fan cable to the connector on the system board 5 Replace the compartment door see Replacing the Compartment Door on page 16 6 Replace the battery pack see Replacing the Battery Pack on page 14 1 processor heat sink fan cable 2 processor heat sink fan 3 captive screws 3...

Page 39: ...Processor Heat Sink Fan 39 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer ...

Page 40: ...40 Processor Heat Sink Fan ...

Page 41: ...lf by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery Pack on page 13 before working inside the computer Removing the Processor Heat Sink 1 Follow the instructions in Before You Begin on page 9 2 Remove the battery pack see Re...

Page 42: ... that thermal conductivity is achieved 1 Follow the instructions in Before You Begin on page 9 2 Slide the processor heat sink in place 3 Align the four captive screws on the processor heat sink with the screw holes on the system board and tighten the screws in sequential order indicated on the processor heat sink 4 Replace the processor heat sink fan see Replacing the Processor Heat Sink Fan on p...

Page 43: ...ce the battery pack see Replacing the Battery Pack on page 14 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer ...

Page 44: ...44 Processor Heat Sink ...

Page 45: ...e processor press to apply slight pressure to the center of the processor module while turning the cam screw CAUTION To avoid damage to the processor module hold the screwdriver so that it is perpendicular to the processor module when turning the cam screw CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery Pack on page 13 before working inside the c...

Page 46: ...ft the module straight up Be careful not to bend the pins on the processor module 7 Lift the processor module from the ZIF socket Replacing the Processor Module NOTE If a new processor module is installed you will receive a new thermal cooling assembly which will include an affixed thermal pad or you will receive a new thermal pad along with documentation to illustrate proper installation 1 Follow...

Page 47: ...ssor module hold the screwdriver perpendicular to the processor module when turning the cam screw 3 Tighten the ZIF socket by turning the cam screw clockwise to secure the processor module to the system board 4 Replace the processor heat sink see Replacing the Processor Heat Sink on page 42 5 Replace the processor heat sink fan see Replacing the Processor Heat Sink Fan on page 38 6 Replace the com...

Page 48: ...48 Processor Module ...

Page 49: ...our computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery Pack on page 13 before working inside the computer Removing the Center Control Cover 1 Follow the instructions in Be...

Page 50: ...cover along with the cable that attaches to it are fragile 5 Turn the computer over and open the display as far as possible 6 Gently pry the center control cover from the back of the computer and then ease the tabs on the center control cover out of the slots on the palm rest assembly 1 screws 5 1 ...

Page 51: ...r control cover Failure to do so could result in scratching the display panel 7 Turn the center control cover towards the display 8 Disconnect the media control keys cable from the connector on the system board 9 Lift the center control cover away from the computer 1 center control cover 1 ...

Page 52: ...bs on the center control cover with the slots on the palm rest assembly and snap the cover into place 4 Close the display and turn the computer over 5 Replace the five screws that secure the center control cover to the computer base 6 Replace the compartment door see Replacing the Compartment Door on page 16 7 Replace the battery pack see Replacing the Battery Pack on page 14 1 media control keys ...

Page 53: ...Center Control Cover 53 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer ...

Page 54: ...54 Center Control Cover ...

Page 55: ...ing the Battery Pack on page 13 before working inside the computer Removing the Keyboard 1 Follow the instructions in Before You Begin on page 9 2 Remove the battery pack see Removing the Battery Pack on page 13 3 Remove the compartment door see Removing the Compartment Door on page 15 4 Remove the center control cover see Removing the Center Control Cover on page 49 5 Remove the five screws that ...

Page 56: ...eyboard 8 Lift the release latches on the connectors on the system board and disconnect the keyboard cable and backlit keyboard cable 9 Lift the keyboard off the palm rest assembly 1 screws 5 2 keyboard 1 2 ...

Page 57: ...Slide the tabs on the keyboard into the slots on the palm rest assembly and lower the keyboard into place 4 Replace the five screws that secure the keyboard to the computer base 5 Replace the center control cover see Replacing the Center Control Cover on page 52 6 Replace the compartment door see Replacing the Compartment Door on page 16 7 Replace the battery pack see Replacing the Battery Pack on...

Page 58: ...58 Keyboard CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer ...

Page 59: ...ttery see Removing the Battery Pack on page 13 before working inside the computer NOTE Dell or Alienware does not guarantee compatibility or provide support for Mini Cards from sources other than Dell or Alienware If you ordered a wireless Mini Card with your computer the card is already installed Your computer supports one half Mini Card slot for WLAN NOTE Depending on the configuration of the co...

Page 60: ...60 Wireless Mini Card 7 Remove the screw that secures the Mini Card to the system board 8 Lift the Mini Card out of the connector on the system board 1 screw 2 antenna cables 2 3 Mini Card 2 1 3 ...

Page 61: ...Card from its packaging CAUTION Use firm and even pressure to slide the card into place If you use excessive force you may damage the connector CAUTION The connectors are keyed to ensure correct insertion If you feel resistance check the connectors on the card and on the system board and realign the card 3 Insert the Mini Card connector at a 45 degree angle into the connector on the system board 4...

Page 62: ...9 Replace the battery pack see Replacing the Battery Pack on page 14 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer 10 Install the drivers and utilities for your computer as required NOTE If you are installing a Mini card from a source other than Dell or Alienware you must in...

Page 63: ...warranty CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery Pack on page 13 before working inside the computer If you ordered a wirelessHD card with your computer the card is already installed Removing the WirelessHD Card 1 Follow the instructions in Before You Begin on page 9 2 Remove the battery pack see Removing the Battery Pack on page 13 3 Remo...

Page 64: ...f you feel resistance check the connectors on the card and on the system board and realign the card 3 Insert the wirelessHD card connector at a 45 degree angle into the connector on the system board 4 Press the other end of the wirelessHD card down into the slot on the system board and replace the screw that secures the wirelessHD card to the system board 5 Connect the wirelessHD card cable to the...

Page 65: ... Replace the compartment door see Replacing the Compartment Door on page 16 9 Replace the battery pack see Replacing the Battery Pack on page 14 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer ...

Page 66: ...66 WirelessHD Card Optional ...

Page 67: ...d by Dell is not covered by your warranty CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery Pack on page 13 before working inside the computer Removing the Power Button Board 1 Follow the instructions in Before You Begin on page 9 2 Remove the battery pack see Removing the Battery Pack on page 13 3 Remove the compartment door see Removing the Compa...

Page 68: ...e power button board to the palm rest assembly 4 Connect the power button board cable to the connector on the system board 5 Replace the keyboard see Replacing the Keyboard on page 57 6 Replace the center control cover see Replacing the Center Control Cover on page 52 7 Replace the compartment door see Replacing the Compartment Door on page 16 8 Replace the battery pack see Replacing the Battery P...

Page 69: ...Power Button Board 69 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer ...

Page 70: ...70 Power Button Board ...

Page 71: ...move the main battery see Removing the Battery Pack on page 13 before working inside the computer Removing the Display Assembly 1 Follow the instructions in Before You Begin on page 9 2 Remove the battery pack see Removing the Battery Pack on page 13 3 Remove the compartment door see Removing the Compartment Door on page 15 4 Remove the center control cover see Removing the Center Control Cover on...

Page 72: ...able infrared cable wirelessHD card cable Mini Card antenna cables and remove the cables from the routing guides on the palm rest assembly 12 Remove the six screws that secure the display assembly to the computer base 13 Lift the display assembly off the computer 1 wirelessHD card cable 2 display cable 3 captive screws 2 4 camera cable 5 infrared cable 2 3 1 5 4 ...

Page 73: ...e 3 Route the display cable camera cable infrared cable wirelessHD card cable and Mini Card antenna cables through the routing guides on the palm rest assembly 4 Connect the display cable to the connector on the system board 5 Tighten the two captive screws that secure the display cable to the system board 6 Connect the camera cable and infrared cable to the respective system board connectors 1 di...

Page 74: ...keyboard see Replacing the Keyboard on page 57 10 Replace the center control cover see Replacing the Center Control Cover on page 52 11 Replace the compartment door see Replacing the Compartment Door on page 16 12 Replace the battery pack see Replacing the Battery Pack on page 14 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Fa...

Page 75: ...lp prevent damage to the system board remove the main battery see Removing the Battery Pack on page 13 before working inside the computer Removing the Status Light Board 1 Follow the instructions in Before You Begin on page 9 2 Remove the battery pack see Removing the Battery Pack on page 13 3 Remove the compartment door see Removing the Compartment Door on page 15 4 Remove the center control cove...

Page 76: ...tatus light board in place 3 Replace the two screws that secure the status light board to the palm rest assembly 4 Route the status light board cable through the routing guides on the palm rest assembly 5 Connect the status light board cable to the connector on the system board 6 Replace the display assembly see Replacing the Display Assembly on page 73 7 Replace the keyboard see Replacing the Key...

Page 77: ...place the compartment door see Replacing the Compartment Door on page 16 10 Replace the battery pack see Replacing the Battery Pack on page 14 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer ...

Page 78: ...78 Status Light Board ...

Page 79: ...d service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery Pack on page 13 before working inside the computer Removing the Palm Rest Assembly 1 Follow the instructions in Before You Begin on page 9 2 Remove any ...

Page 80: ...moving the Power Button Board on page 67 9 Remove the display assembly see Removing the Display Assembly on page 71 10 Remove the status light board see Removing the Status Light Board on page 75 11 Disconnect the touch pad cable LVDS cable and Media Card Reader cable from the connectors on the system board 12 Remove the three screws that secure the palm rest assembly to the computer base 1 screws...

Page 81: ... the palm rest assembly 14 Lift the palm rest assembly off the computer base Replacing the Palm Rest Assembly 1 Follow the instructions in Before You Begin on page 9 2 Align the screw holes on the palm rest assembly with the screw holes on the computer base 3 Replace the three screws that secure the palm rest assembly to the computer base 1 palm rest assembly 2 LVDS cable 3 touch pad cable 4 Media...

Page 82: ...placing the Keyboard on page 57 9 Replace the center control cover see Replacing the Center Control Cover on page 52 10 Replace the five screws that secure the palm rest assembly to the computer base 11 Replace the compartment door see Replacing the Compartment Door on page 16 12 Replace the battery pack see Replacing the Battery Pack on page 14 13 Replace any cards or blank that you removed from ...

Page 83: ...is not authorized by Dell is not covered by your warranty CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery Pack on page 13 before working inside the computer If you ordered a card with Bluetooth wireless technology with your computer it is already installed Removing the Bluetooth Card 1 Follow the instructions in Before You Begin on page 9 2 Remov...

Page 84: ...ooth card to the system board 12 Lift the Bluetooth card away from the system board Replacing the Bluetooth Card 1 Follow the instructions in Before You Begin on page 9 2 Align the screw hole on the Bluetooth card with the screw hole on the system board 3 Replace the screw that secures the Bluetooth card to the system board 4 Connect the Bluetooth card cable to the connector on the system board 5 ...

Page 85: ...rd on page 68 9 Replace the keyboard see Replacing the Keyboard on page 57 10 Replace the center control cover see Replacing the Center Control Cover on page 52 11 Replace the compartment door see Replacing the Compartment Door on page 16 12 Replace the battery pack see Replacing the Battery Pack on page 14 CAUTION Before turning on the computer replace all screws and ensure that no stray screws r...

Page 86: ...86 Internal Card With Bluetooth Wireless Technology ...

Page 87: ...To help prevent damage to the system board remove the main battery see Removing the Battery Pack on page 13 before working inside the computer Removing the Speakers 1 Follow the instructions in Before You Begin on page 9 2 Remove the battery pack see Removing the Battery Pack on page 13 3 Remove the compartment door see Removing the Compartment Door on page 15 4 Remove the center control cover see...

Page 88: ...ft the speakers along with the cable off the computer base Replacing the Speakers 1 Follow the instructions in Before You Begin on page 9 2 Align the screw holes on the speakers with the screw holes on the computer base and route the speaker cables in the routing guides 3 Replace the four screws that secure the speakers to the computer base 4 Route the speakers cable through the routing guides on ...

Page 89: ...power button board see Replacing the Power Button Board on page 68 10 Replace the keyboard see Replacing the Keyboard on page 57 11 Replace the center control cover see Replacing the Center Control Cover on page 52 12 Replace the compartment door see Replacing the Compartment Door on page 16 13 Replace the battery pack see Replacing the Battery Pack on page 14 CAUTION Before turning on the compute...

Page 90: ...90 Speakers ...

Page 91: ...he system board remove the main battery see Removing the Battery Pack on page 13 before working inside the computer Removing the Optical Drive 1 Follow the instructions in Before You Begin on page 9 2 Remove the battery pack see Removing the Battery Pack on page 13 3 Remove the compartment door see Removing the Compartment Door on page 15 4 Remove the center control cover see Removing the Center C...

Page 92: ...from the connector on the system board 12 Remove the two screws that secure the optical drive assembly to the computer base 13 Lift the optical drive assembly off the computer base 14 Remove the five screws that secure the optical drive bracket to the optical drive 1 optical drive cable 2 screws 2 3 optical drive 1 3 2 ...

Page 93: ...Optical Drive 93 15 Remove the interposer from the optical drive 1 optical drive 2 optical drive bracket 3 screws 5 1 interposer 1 2 3 1 ...

Page 94: ... speakers see Replacing the Speakers on page 88 8 Replace the palm rest assembly see Replacing the Palm Rest Assembly on page 81 9 Replace the status light board see Replacing the Status Light Board on page 76 10 Replace the display assembly see Replacing the Display Assembly on page 73 11 Replace the power button board see Replacing the Power Button Board on page 68 12 Replace the keyboard see Re...

Page 95: ...damage to the system board remove the main battery see Removing the Battery Pack on page 13 before working inside the computer CAUTION Handle components by their edges and avoid touching pins and contacts The system board s BIOS chip contains the Service Tag which is also visible on a barcode label at the bottom of the computer Removing the System Board 1 Follow the instructions in Before You Begi...

Page 96: ... Card on page 59 16 Remove the power button board see Removing the Power Button Board on page 67 17 Remove the display assembly see Removing the Display Assembly on page 71 18 Remove the wirelessHD card see Removing the WirelessHD Card on page 63 19 Remove the status light board see Removing the Status Light Board on page 75 20 Remove the palm rest assembly see Removing the Palm Rest Assembly on p...

Page 97: ...he system board to the computer base 4 Follow the instructions from step 4 to step 6 in Replacing the Optical Drive on page 94 5 Replace the speakers see Replacing the Speakers on page 88 6 Replace the Bluetooth card see Replacing the Bluetooth Card on page 84 7 Replace the palm rest assembly see Replacing the Palm Rest Assembly on page 81 8 Replace the status light board see Replacing the Status ...

Page 98: ... the Processor Heat Sink on page 42 18 Replace the processor heat sink fan see Replacing the Processor Heat Sink Fan on page 38 19 Replace the graphics card assembly see Replacing the Graphics Card Assembly on page 36 20 Replace the graphics card heat sink fan see Replacing the Graphics Card Heat Sink Fan on page 32 21 Replace the coin cell battery see Replacing the Coin Cell Battery on page 18 22...

Page 99: ...Enter the service tag see Entering the Service Tag in the BIOS on page 99 Entering the Service Tag in the BIOS 1 Ensure that the AC adapter is plugged in and that the main battery is installed properly 2 Turn on the computer 3 Press F2 during POST to enter the system setup program 4 Navigate to the security tab and enter the service tag in the Set Service Tag field ...

Page 100: ...100 System Board ...

Page 101: ...ur laptop NOTE Keyboard failure may result when a key on the keyboard is held down for extended periods of time To avoid possible keyboard failure press and release F2 in even intervals until the System Setup screen appears 2 While the laptop is booting press F2 immediately before the operating system logo appears to access the BIOS Setup Utility If an error occurs during POST Power On Self Test y...

Page 102: ...IOS Version Displays the BIOS version EC Version Displays the EC firmware version ME version Displays the Intel ME firmware version CPU Displays the type of processor installed CPU Frequency Displays the speed of the processor CPU L3 Cache Displays the processor cache size CPUID Displays the ID of the processor Integrated Graphics Displays the integrated graphics Discrete Graphics Displays the dis...

Page 103: ...s always enabled during POST NOTE You cannot boot any type of USB device floppy hard drive or memory key when this option is off USB Wake Support Allows you to enable USB devices to wake the computer from standby or to disable the USB wake support feature NOTE If USB Powershare is enabled a device connected to the USB Powershare connector may not wake the computer USB Power Share Allows you to cha...

Page 104: ...ard Reader Allows you to enable or disable the internal SD card reader CPU Turbo Mode Allows you to enable or disable the Intel CPU turbo mode performance option Performance Options Allows you to configure fields in the Performance Options sub menu for more information see Advanced Menu Performance Options on page 105 SATA Operation Allows you to configure the operating mode of the integrated SATA...

Page 105: ...ing options Override Turbo settings Allows you to override CPU turbo mode settings Long Duration PWR Limit Allows you to set the turbo mode power limit 1 value in watts Long Duration Time Window Allows you to set the turbo mode time 1 value in seconds Set Short Duration PWR Limit Allows you to enable or disable short duration power limit Set Short Duration PWR Limit Allows you to set the turbo mod...

Page 106: ...ble or disable the internal Bluetooth device Disabled The internal Bluetooth device is disabled and is not visible to the operating system Enabled The internal Bluetooth device is enabled Wireless Network Allows you to enable or disable the internal wireless device Disabled The internal wireless device is disabled and is not visible to the operating system Enabled The internal wireless device is e...

Page 107: ...r password controls access to the computer at boot Computrace Allows you to enable or disable Computrace security feature Boot Menu Use the up or down arrow keys to change the boot device priority You can choose from Hard Drive USB Storage CD DVD BD Removal Devices Network Exit Menu Exit Saving Changes Allows you to exit System Setup and save your changes to CMOS Save Change Without Exit Allows yo...

Page 108: ...108 System Setup Discard Changes Allows you to load previous values from CMOS for all Setup items ...

Page 109: ...rvice tag field click Go and proceed to step 4 If you do not have your computer s Service Tag a Click Select Model b Select the type of product in the Select Your Product Family list c Select the product brand in the Select Your Product Line list d Select the product model number in the Select Your Product Model list NOTE If you have selected a different model and want to start over again click St...

Page 110: ...k Close if the Download Complete window appears The file icon appears on your desktop and is titled the same as the downloaded BIOS update file 8 Double click the file icon on the desktop and follow the instructions on the screen ...

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