Datamax A-Class Mark II, Operator'S Manual

Page: 122 / 164

112 A-Class
Fault Messages (continued)
Displayed Message Description Possible Solution(s)
HEAD CLEANING FAULT
Scheduled cleaning has
exceeded three times the
selected distance.
Clean the printhead (see Section
5.6.1).
OUT OF STOCK
The printer cannot detect
the presence of media.
Examine the printer for media
then proceed accordingly:
•
If the printer is out of
stock, load media; or,
•
If stock is loaded, ensure
that the Media Sensor is
calibrated (see Section
3.4), properly positioned
(see Section 3.2) and, if
the media has large gaps
that the PAPER OUT
DISTANCE is adjusted (see
Section 4.2.1).
POSITION FAULT
Possible causes include a
firmware update, a power
failure or reset during a
ribbon, out of stock or TOF
fault, and incomplete
calibrations.
Press the FEED Key in an
attempt to identify and then
clear the fault. Perform
calibration (see Section 3.4).
PRINT ENGINE FAULT
A problem within the print
logic has been detected.
Cycle printer power OFF and ON.
If the fault does not clear, call
for service.
RAM FAULT
A memory failure has been
detected.
Cycle printer power OFF and ON.
If the fault does not clear, call
for service.