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SR200 & SR300 Printer User Guide
Printer error recovery
The printer’s LCD panel background color changes to red when the printer
has an error. The LCD panel displays text that describes the error.
Hopper jam
If a card jams in the card hopper section, “Jam (Hopper)” is displayed on the
LCD panel. To remove the jammed card:
1
Slide the card hopper latch open.
2
Slide the card cover up and remove any cards.
3
Try the following in the order presented:
a
If you can reach the jammed card, pull it out.
b
On the printer front panel, press the Reset key and then the
Return key. If possible, the printer moves the card and ejects it
from the reject card outlet.
c
If the printer does not eject the card:
— Power off the
printer.
— Open the
printer door.
— Place a Jog
Dial on the
lower shaft of
the cleaning
unit.
— Turn the Jog
Dial clockwise
to move the card unit you can see it in the hopper.
— Remove the card, return the Jog Dial to the home location, and
close the printer.
4
Replace cards and the card cover.
5
Press the Reset, Next and then Return to initialize the printer.
Tips – Hopper jam
•
Some internal parts may
be hot. Wear a glove
when reaching into the
printer.
