Appendix K. Accepting Payments via PayPal
193
2. Basic Maintenance
In order to maintain the operation, the merchant owner will have to manage the accounts and payment transactions
on PayPal website as well as DSA-3600.
2.1 Refund a completed payment and remove the on-demand account generated on DSA-3600
a.
To refund a payment, please log in PayPal
Æ
Click
History
Æ
Locate the specific payment listing in the activity
history log
Æ
Click
Details
of the payment listing
Æ
Click
Refund Payment
at the end of the details page
Æ
Type in information:
Gross Refund Amount
and/or
Optional Note to Buyer
Æ
Click
Submit
Æ
Confirm the
details and click
Process Refund
b.
To remove the specific account from DSA-3600, please log in DSA-3600:
Users
Æ
Authentication
Æ
Click the Option
On-demand User
Æ
On-demand Account List
Æ
Click
View
Æ
Click
Delete
on the record with the account ID. Click
Delete All
to delete all users at once.
2.2 Find the username and password for a specific customer
a.
To find the username, please log in PayPal
Æ
Click
History
Æ
Locate the specific payment listing in the activity
history log
Æ
Click
Details
of the payment listing
Æ
Username can be found in the
“Item Title”
field
b.
To find the password associated with a specific username, please log in DSA-3600:
Users
Æ
Authentication
Æ
Click the Option
On-demand User
Æ
On-demand Account List
Æ
Click
View
Æ
On-demand Account List
. Search for the specific username. Password can be found in the same record
Summary of Contents for DSA-3600
Page 1: ...DSA 3600 User Guide Version DSA 3600 3 00 December 2007 ...
Page 6: ......
Page 22: ...Chapter 4 Web Interface Configuration 16 ...
Page 24: ...Chapter 4 Web Interface Configuration 18 ...
Page 39: ...Chapter 4 1 System 33 An example of Template Login Page ...
Page 121: ...Chapter 4 4 Network 115 ...
Page 143: ...Chapter 4 6 Tools 137 Figure 4 6 1a An example using Tag Based service zones ...