Troubleshooting Guide
A–5
Post Error Messages
213-Incompatible
Memory Module
in Memory
Socket(s) X, X,...
2S*
A memory module
in memory socket
identified in the error
message is missing
critical SPD
information, or is
incompatible with the
chipset.
1. Verify proper memory
module type.
2. Try another memory
socket.
3. Replace memory module
with a module conforming
to the SPD standard.
214-Memory
Device Failure.
Error code: XX,
Memory Module
Socket(s): XX
None
A specific error has
occurred in a memory
device installed in the
identified socket.
1. Verify proper memory
module type.
2. Try another memory
socket.
3. Replace memory module if
problem persists.
301-Keyboard
Error
None
Keyboard failure.
1. Reconnect keyboard with
computer turned off.
2. Check connector for bent or
missing pins.
3. Ensure that none of the
keys are depressed.
4. Replace keyboard.
303-Keyboard
Controller Error
None
I/O board keyboard
controller.
1. Reconnect keyboard with
computer turned off.
2. Replace the system board.
304-Keyboard or
System Unit Error
None
Keyboard failure.
1. Reconnect the keyboard
with computer turned off.
2. Ensure that none of the
keys are depressed.
3. Replace the keyboard.
4. Replace the system board.
*L = Long, S = Short
Numeric Codes and Text Messages
(Continued)
Code/Message
Beeps
Probable Cause
Recommended Action
292974-002.book Page 5 Tuesday, July 9, 2002 5:46 PM
