2–28
Troubleshooting Guide
Troubleshooting Without Diagnostics
Solving Memory Problems
Problem
Cause
Solution
System will not boot or
does not function properly
after installing additional
memory modules.
Memory module is not
the correct type or
speed grade for the
system or the new
memory module is
not seated properly.
Replace module with the correct
industry-standard device for your
computer.
ECC and non-ECC memory
modules cannot be mixed.
Out of memory error.
Memory configuration
may not be set up
correctly.
Use the Device Manager to check
memory configuration.
You have run out of
memory to run the
application.
Check the application
documentation to determine the
memory requirements.
Memory count during
POST is wrong.
The memory modules
may not be installed
correctly.
Check that the memory modules
have been installed correctly and
that proper modules are used.
Insufficient memory error
during operation.
Too many Terminate
and Stay Resident
programs (TSRs) are
installed.
Delete any TSRs that you do
not need.
You have run out of
memory for your
application.
Check the memory requirements
for the application or add more
memory to the computer.
Unit is on but there is no
video and, on most
models, the Power LED is
flashing Red or Yellow.
Memory is not installed
correctly and system is
not booting.
Reinstall memory modules.
292974-002.book Page 28 Tuesday, July 9, 2002 5:46 PM
