2–8
Troubleshooting Guide
Troubleshooting Without Diagnostics
Solving Diskette Problems
Common causes and solutions for diskette problems are listed in the
following table.
✎
You may need to reconfigure the computer when you add or remove
hardware, such as an additional diskette drive. See “Solving
Hardware Installation Problems” for instructions.
Solving Diskette Problems
Problem
Cause
Solution
Diskette drive light
stays on.
Diskette is damaged.
Right-click
Start,
click
Explore,
and select a drive. Select
File >
Properties > Tools.
Under
Error-checking,
click
Check Now.
Diskette is incorrectly
inserted.
Remove diskette and reinsert.
Drive button is not
pushed in.
Push in drive button.
Files on diskette are
damaged.
Check the program diskettes.
Drive cable is not
properly connected.
Reconnect drive cable.
Drive not found.
Cable is loose.
Reseat diskette drive data and
power cable.
Removable drive is not
seated properly.
Reseat the drive.
Diskette drive cannot write
to a diskette.
Diskette is not
formatted.
Format the diskette.
Diskette is
write-protected.
Use another diskette or remove the
write protection.
Writing to the wrong
drive.
Check the drive letter in your path
statement.
Not enough space is
left on the diskette.
Use another diskette.
292974-002.book Page 8 Tuesday, July 9, 2002 5:46 PM
