2–12
Troubleshooting Guide
Troubleshooting Without Diagnostics
Drive not found (identified)
(continued)
.
Drive responds slowly
immediately after
power-up.
Run Computer Setup and increase
the POST Delay in
Advanced >
Power-On Options.
Nonsystem disk/NTLDR
missing
message.
The system is trying to
start from a diskette
that is not bootable.
Remove the diskette from the
diskette drive.
The system is trying to
start from the hard
drive but the hard drive
may have been
damaged.
Insert a bootable diskette into the
diskette drive and restart the
computer.
If the hard drive is still inaccessible
after booting to a diskette and MBR
Security is enabled, you may try
restoring the previously saved MBR
image. To do so, enter Setup and
select
Security > Restore Master
Boot Record.
System files missing or
not properly installed.
Insert a bootable system diskette
and restart. Verify hard drive is
partitioned and formatted. Install
system files for the appropriate
operating system if necessary.
Hard drive boot has
been disabled in
Computer Setup.
Run Computer Setup and enable
the hard drive entry in the
Storage > Boot Order
list.
Second Ultra ATA hard
drive does not perform
optimally.
You are using the
wrong cable for the
drive type.
Reinstall the second Ultra ATA hard
drive using an 80-conductor cable.
The 80-conductor cable is standard
on select models.
Both slow and fast
UATA devices are on
the same data cable.
Change slow UATA devices to a
separate data cable connected to
the secondary IDE controller on the
system board.
Solving Hard Drive Problems
(Continued)
Problem
Cause
Solution
292974-002.book Page 12 Tuesday, July 9, 2002 5:46 PM
