Troubleshooting
Cisco Small Business NSS2000 Series Administration Guide
149
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Graceful Shutdown: Press the Power button and hold for about 1 to 2
seconds to trigger a graceful shutdown of the NSS.
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Hard Shutdown: Press the Power button and hold for about eight seconds.
You would choose this option only if the NSS is not responding to a graceful
shutdown.
System LED (Front Panel)
The System LED can be in any of the following conditions, depending on the
current type of system error on the NSS:
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Solid Yellow: The administrator needs to look into the exact error condition
through the configuration interface as one of the following has occurred:
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A volume is more than 90% full.
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A disk drive has failed or is about to fail.
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A fan has stalled.
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The system temperature is above the maximum threshold.
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The temperature of a disk drive is above the maximum threshold.
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A voltage rail is above or below specification.
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The NSS is running on UPS due to a mains power failure.
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Solid Red: There is a critical system failure. The system could not boot due
to a corrupted firmware image. In this case, contact your support
representative.
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Off: There are no system-related problems.
Reset Button (Front Panel)
The Reset button lets you restore the network setting system defaults or reset the
box.
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To restore the network setting system defaults: You need to do this if the
configuration interface becomes inaccessible. To reset the network setting
system defaults, shut down the NSS, hold down the Reset button, and then
power up the NSS. When you see the Power LED blink yellow rapidly,
release the Reset button. The network settings are restored to factory
defaults.