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Cisco Unified Communications Manager Managed Services Guide
OL-22523-01
Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Preconfigured CallManager Alarm Notifications
IMEQualityAlert
This alert gets generated when Cisco Unified Communications Manager determines that a substantial
number of Cisco IME calls fail back to PSTN or fail to be set up due to IP network quality problems.
Two types of events trigger this alert:
A large number of the currently active Cisco IME calls have all requested fallback or have fallen back
to the PSTN.
A large number of the recent call attempts have gone to the PSTN and not been made over IP.
When you receive this alert, check your IP connectivity. If no problems exist with the IP connectivity,
you may need to review the CDRs, CMRs, and logs from the firewalls to determine why calls have fallen
back to the PSTN or have not been made over IP.
Default Configuration
Enable/Disable this
alert on the
following servers
Enabled on listed servers
Threshold
Trigger alert when following condition met:
VAP Over Quota
Duration
Trigger alert immediately
Frequency
Trigger alert on every poll
Schedule
24 hours daily
Enable E-mail
Selected
Trigger Alert Action Default
Table 6-36
Default Configuration for the IMEOverQuota Alert (continued)
Value
Default Configuration
Table 6-37
Default Configuration for the IMEQualityAlert Alert
Value
Default Configuration
Enable Alert
Selected
Severity
Error
Enable/Disable this
alert on the
following servers
Enabled on listed servers
Threshold
Trigger alert when following condition met:
Cisco IME link quality problem
Duration
Trigger alert immediately
Frequency
Trigger alert on every poll
Schedule
24 hours daily
Enable E-mail
Selected
Trigger Alert Action Default
