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Cisco Unified Communications Manager Managed Services Guide
OL-22523-01
Preface
Organization
The following table provides an outline of the chapters in this document.
Related Documentation
This section lists documents that provide information on Cisco Unified Communications Manager,
Cisco Unified IP Phones, and Cisco Unified Serviceability. Find the index to the documents at
http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_maintenance_guides_list.html
•
Cisco Unified Communications Manager—A suite of documents that relate to the installation and
configuration of Cisco Unified Communications Manager. Refer to the
Cisco Unified
Communications Manager Documentation Guide
for a list of documents on installing and
configuring Cisco Unified Communications Manager including:
–
Cisco Unified Communications Manager Administration Guide
–
Cisco Unified Communications Manager System Guide
–
Cisco Unified Communications Manager Features and Services Guide
•
Cisco Unified IP Phones and Services—A suite of documents that relate to the installation and
configuration of Cisco Unified IP Phones.
•
Cisco Unified Serviceability—A suite of documents that relate to the maintenance of managed
services within Cisco Unified Serviceability. Refer to the
Cisco Unified Communications Manager
Documentation Guide
for a complete list of documents including:
–
Cisco Unified Serviceability Administration Guide
Chapter
Description
Chapter 1, “Overview”
Describes concepts with which you need to be familiar
to implement SNMP, MIBs, and serviceability features.
Chapter 2, “New and Changed Information”
Describes the new and changed information in Cisco
Unified Communications Manager releases.
Chapter 3, “Managing and Monitoring the
Health of Cisco Unified Communications
Manager Systems”
Describes methods for managing and monitoring the
Cisco Unified Communications Manager servers.
Chapter 4, “Simple Network Management
Protocol”
Describes the versions of SNMP and provides some
troubleshooting tips.
Chapter 5, “Cisco Unified Real-Time
Monitoring Tool Tracing, PerfMon Counters,
and Alerts”
Describes the Cisco Unified Real-Time Monitoring
Tool, default alarms, PerfMon counters, trace
collection and other tools for troubleshooting.
Chapter 6, “Cisco Unified Serviceability
Alarms and CiscoLog Messages”
Describes error messages in Cisco Unified
Serviceability and CiscoLog message formats.
Chapter 7, “Cisco Management Information
Base”
Describes Cisco MIBs and the functionality of each
with troubleshooting tips.
Chapter 8, “Industry-Standard Management
Information Base”
Describes industry-standard MIBs including the
functionality of each with troubleshooting tips.
Chapter 9, “Vendor-Specific Management
Information Base”
Describes vendor-specific MIBs including the
functionality of each with troubleshooting tips.