Call-Home Message Tag (XML Only)
Description(Plain Text and XML)
Data Item(Plain Text and XML)
For long text message only
If the message is generated from the fabric
switch, this is the unique device identifier
(UDI) of the switch.
The format is
type@Sid@serial
.
•
type
is the product model number
from backplane IDPROM.
•
@
is a separator character.
•
Sid
is C, identifying the serial ID as
a chassis serial number.
•
serial
is the number identified by the
Sid field.
Example:
CISCO3845@C@12345678
Server ID
CallHome/MessageDescription
Short text describing the error.
Message description
CallHome/CustomerData/SystemInfo/NameName
Node that experienced the event. This is
the host name of the device.
Device name
CallHome/CustomerData/SystemInfo/Contact
Name of person to contact for issues
associated with the node experiencing the
event.
Contact name
CallHome/CustomerData/SystemInfo/ContactEmail
email address of person identified as
contact for this unit.
Contact email
CallHome/CustomerData/SystemInfo/ContactPhoneNumber
Phone number of the person identified as
the contact for this unit.
Contact phone number
CallHome/CustomerData/SystemInfo/StreetAddress
Optional field containing street address for
RMA part shipments associated with this
unit.
Street address
CallHome/Device/Cisco_Chassis/Model
Model name of the router. This is the
“
specific model as part of a product family
name.
Model name
CallHome/Device/Cisco_Chassis/SerialNumber
Chassis serial number of the unit.
Serial number
CallHome/Device/Cisco_Chassis/AdditionalInformation/AD@name=
“
sysObjectID
”
System Object ID that uniquely identifies
the system.
System object ID
CallHome/Device/Cisco_Chassis/AdditionalInformation/AD@name=
“
sysDescr
”
System description for the managed
element.
System description
Cisco CSR 1000v Series Cloud Services Router Software Configuration Guide
272
Configuring Call Home for the Cisco CSR 1000v
Message Contents