9-11
Catalyst 2900 Series XL and Catalyst 3500 Series XL Software Configuration Guide
78-6511-08
Chapter 9 Troubleshooting
Troubleshooting CMS Sessions
Troubleshooting CMS Sessions
Table 9-7
lists problems commonly encountered when using CMS.
Note
•
If your cluster has these member switches running earlier software releases and if you have
read-only access to these member switches, some configuration windows for those switches display
incomplete information:
–
Catalyst 2900 XL or Catalyst 3500 XL member switches running Release 12.0(5)WC2 or
earlier
–
Catalyst 2950 member switches running Release 12.0(5)WC2 or earlier
–
Catalyst 3550 member switches running Release 12.1(6)EA1 or earlier
For more information about this limitation, refer to the release notes
(
http://www.cisco.com/univercd/cc/td/doc/product/lan/c2900xl/index.htm
).
•
These switches do not support read-only mode on CMS:
–
Catalyst 1900 and Catalyst 2820
–
Catalyst 2900 XL switches with 4-MB CPU DRAM
In read-only mode, these switches appear as unavailable devices and cannot be configured from
CMS.
For more information about CMS access modes, see the
“Access Modes in CMS” section on
page 2-33
.
Note
If you have configured the Terminal Access Controller Access Control System Plus () or
feature on the switch, you can still access the switch through CMS. For information about how
inconsistent authentication configurations in switch clusters can affect access through CMS, see the
“ and RADIUS” section on page 5-17
.
For more troubleshooting and debugging information while using CMS, you can:
•
Use the Java plug-in console to display the status and actions of CMS. To display the console, select
Start > Programs > Java Plug-in Control Panel, and select Java Console.
•
From CMS (Reports > System Messages), you can display the system messages of the
Catalyst 2900 XL and Catalyst 3500 XL switches when they are in a cluster where the command
switch is a Catalyst 2950 switch running Release 12.1(6)EA2 or later or Catalyst 3550 switch
running Release 12.1(8)EA1 or later. The System Messages option is not available from the
Catalyst 2900 XL and Catalyst 3500 XL switches. For more information about system messages,
see
Appendix A, “System Messages.”