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SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•
If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
•
If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
594
CUSTOMER ASSISTANCE
Summary of Contents for Pacifica Hybrid 2018
Page 4: ......
Page 14: ......
Page 40: ...Three Button Key Fob Four Button Key Fob 38 GETTING TO KNOW YOUR VEHICLE ...
Page 41: ...Five Button Key Fob Six Button Key Fob 3 GETTING TO KNOW YOUR VEHICLE 39 ...
Page 108: ...Uconnect 4C 4C NAV Temperature Controls 106 GETTING TO KNOW YOUR VEHICLE ...
Page 123: ...Operating Tips Chart 3 GETTING TO KNOW YOUR VEHICLE 121 ...
Page 162: ...INSTRUMENT CLUSTER Instrument Cluster 160 GETTING TO KNOW YOUR INSTRUMENT PANEL ...
Page 242: ...Not Seated Properly Not Seated Properly 240 SAFETY ...
Page 282: ......
Page 327: ...Slow Tone Solid Arc Slow Tone Solid Arc 6 STARTING AND OPERATING 325 ...
Page 328: ...Fast Tone Flashing Arc Fast Tone Flashing Arc 326 STARTING AND OPERATING ...
Page 337: ...Slow Tone Solid Arc Slow Tone Solid Arc 6 STARTING AND OPERATING 335 ...
Page 338: ...Fast Tone Flashing Arc Fast Tone Flashing Arc 336 STARTING AND OPERATING ...
Page 342: ...No Tone Flashing Arc Fast Tone Flashing Arc 340 STARTING AND OPERATING ...
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Page 516: ......
Page 561: ...Uconnect Theater Apps Apps Home Screen Sudoku App Home Screen 10 MULTIMEDIA 559 ...
Page 594: ......
Page 601: ...INDEX 12 ...