Page 22 of 40 IRIS Connect Series Engineering Manual Version 1.8
This indicates that the test poll call has reached the IRIS Secure Apps
system but the account number is not valid.
Check that the account number is programmed correctly.
Check with the monitoring centre that the account in IRIS Secure Apps is setup.
This indicates that the test poll call has reached the IRIS Secure Apps
system but the security keys do not match.
If the installer has recently defaulted or replaced the IRIS Connect dialler then the IRIS Secure Apps operator will
need to re-load the security key into the IRIS Connect dialler using the Allocator App.
After checking each of the configuration options reattempt to test the connection.
Setup Complete
The initial setup is now complete and for advance setting select the
‘Settings’ menu.
If all settings complete click ‘Log off’ to exit the web browser.
Once the Installation Wizard has been completed and any additional panel interface configuration setup via the
settings menu, check / configure the panel for the connection method being used if not already configured.