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IRIS Connect Series

Engineering Manual

Version 1.8

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Summary of Contents for IRIS Connect Duo

Page 1: ...IRIS Connect Series Engineering Manual Version 1 8 ...

Page 2: ...onnections 9 GPRS 3G SIM Card IRIS Connect Duo only 10 Dial Capture 10 Pin Inputs 10 Switch On and Test 10 Configuration 11 Panel Configuration 14 Testing 17 8 Main menu 17 GPRS 3G Network Scan 17 Installation Wizard 18 Settings 23 Test 32 Trouble Report 34 Battery Status 35 About 35 9 Maintenance 36 Confirm Current Status 36 Checking Battery Status 36 Replacing Batteries 36 Check Software Version...

Page 3: ...o military governments banks and commercial industry but now also available to the residential sector The IRIS Connect Solo and Duo offers Wi Fi as standard for configuration polling and alerting whereas the Duo also offers a dual path system with GPRS 3G communications 4G and CDMA on request Using Chiron s advances in hardware and software the IRIS Connect is unique in providing battery backup fo...

Page 4: ...ware of what it is Also unlike other systems the polling frequency is not fixed and can be varied by the monitoring centre at any time from a period of 10 seconds for high security systems down to once a week for low security systems This means that polling rates can be optimised to deliver the grade of service required and minimise the bandwidth required Polling and alarms are carried over the TC...

Page 5: ...tures IRIS Connect Solo Duo Fire retardant enclosure NiMH battery backup 15 hrs 15 hrs Wi Fi GPRS 3G Dial capture Relays 2 2 Inputs Pins 2 2 Serial RS485 Selectable Selectable Serial TTL RS232 BASIC Text messaging Multi language menus VoIP SIP services Option available on request 4G CDMA ...

Page 6: ...ED Colour Indication Red Flashing Default state not currently configured Red Constant Wi Fi successfully connected but still outstanding faults Blue Flashing In Access point mode AP for configuration but with no current connection Blue Constant In Access point mode for configuration and a device is connected AP Green Constant Communicating and no current faults flickers on every poll DC power Pin ...

Page 7: ...nection Details The customer s Wi Fi network details are required in order to connect the IRIS Connect and your configuration device e g Smart Phone The following information should be obtained from the customer Network name SSID Security type WEP WPA WPA2 Password GPRS 3G SIM Card and Access Point Name If the installation uses GPRS 3G then a SIM card will be required The IRIS Connect will also ne...

Page 8: ...ctive compliance the power cable must be no longer than 3 meters in length Fit the power cable DO NOT APPLY POWER TO THE DIALLER UNTIL INDICATED Backup Batteries optional IRIS Connect series has a battery backup capability and is designed to continue reporting to the IRIS Secure Apps System at the monitoring centre to maintain confidence of link status in the case of a failure of the main power so...

Page 9: ...ll Galaxy data bus Alarms and Upload download or Risco ProSys bus Upload download connections optional Serial TTL currently available for Texecom Com1 connections optional RS232 screw terminal optional Note 1 For Radio Telecoms Terminal Equipment Directive compliance any interconnecting cable Dial capture Pin Inputs or Serial connection must be no longer than 3 meters in length RS485 Connections H...

Page 10: ...S GPRS 3G SIA Contact ID or Fast Format alarm messages over IP to the monitoring centre Note These pin alarm inputs can also be used when the dialler is directly connected to an alarm panel via the dial capture serial or RS485 connections Via Open Close Contact Source Each pin input is designed to be connected in a loop via an open close contact source from an alarm panel or other device to a refe...

Page 11: ...he IRIS Connect dialler For more details on the alarm panel integration download the full panel installation manual from http www chironsc com downloads_security html Connect the board s Micro USB connector to a laptop PC running the IRIS Toolbox software Download the IRIS Toolbox user guide from http www chironsc com downloads_security html Defaulting If at any point a complete default of the dia...

Page 12: ... iOS operation system will work using the Safari web interface and already has the Apple Bonjour service installed To initiate the Wi Fi connection ensure that the IRIS Connect has power and the Wi Fi antenna is connected and then press the button labelled AP on the IRIS Connect When the AP button is pressed the SYS LED will flash blue to indicate AP mode has been activated and is awaiting a conne...

Page 13: ... connection device connect to the IRIS network and using your web browser connect to the IRIS Connect web interface again by browsing to iris local Enter in the installer code setup beforehand and then select the Installation Wizard as indicated next IRIS Connect Solo or Duo without GPRS 3G or after network scan completed on Duo Installation Wizard Select the Installation Wizard and follow the on ...

Page 14: ...ephone Number The 12 digit format of the monitoring centre IP address e g 192 168 0 34 would become 192168000034 Account Number 4 6 digit account number allocated by the monitoring centre Alarm Format Fast Format DTMF Contact ID SIA level 1 to 3 or Robofon alarm format Note If the Alarm Override mode is selected the IRIS Connect dialler replaces the phone number and the account number used by the ...

Page 15: ... Reporting 1 Format Set to SIA level 3 2 Primary IP 1 IP Address Set this to the IP address of the monitoring centre e g 80 176 196 135 Note Secondary IP address not required as the backup IP address will be download by the IRIS Secure Apps system to the dialler 4 Account No Enter in the account number allocated by the monitoring centre 03 Remote Access 1 Access Period Set to 4 Any Time 2 Mode Set...

Page 16: ...No Set this to the IP address of the monitoring centre in a 12 digit format i e 80 176 196 135 080176196135 Secondary No Leave blank as the IRIS System will receive the secondary number from the monitoring centre IRIS Secure Apps system Account Number Enter in the account number allocated from the monitoring centre Dialler Attempts Leave as the default 3 Report options The reporting options will c...

Page 17: ...t Dialler and also after installation for example during maintenance as location signal stregnth can change e g new building in the area or cosmetic changes in the current location storage racking etc The scan must be carried out without the SIM card fitted The dialler listens for every base station in range requests operator name and records the signal strength This will take a few minutes to com...

Page 18: ...being used Note If you are installing the IRIS Connect dialler without batteries then please untick the Use battery backup option Use Battery backup If installing the IRIS Connect dialler without batteries then please untick the Use battery backup option Network paths The IRIS Connect Solo dialler has Wi Fi for Single path communication whereas the IRIS Connect Duo has Wi Fi and GPRS 3G options fo...

Page 19: ...ick Logon Wi Fi status The dialler will now confirm to which Wi Fi network it is connected and its signal strength For a reliable Wi Fi connection it is recommended that for the network used there should be signal strength of 20 or more If this signal strength is lower than suggested try moving the IRIS Connect dialler nearer the Wi Fi router Checking Software is latest The IRIS Connect dialler wi...

Page 20: ...tem but the account number is not valid Check that the account number is programmed correctly Check with the monitoring centre that the account in IRIS Secure Apps is setup This indicates that the test poll call has reached the IRIS Secure Apps system but the security keys do not match The security key is a feature designed to prevent substitution attacks against both dialler and monitoring centre...

Page 21: ...Enabling this option forces the GPRS 3G attachment to attach to the strongest signal base station This allows the IRIS Connect dialler to be even more resilient with the GPRS 3G network Now enter in the information from the SIM provider for this SIM card then Click Continue The IRIS Connect dialler will make a test poll and test alarm transmission over the GPRS 3G network Note The normal sequence ...

Page 22: ... has recently defaulted or replaced the IRIS Connect dialler then the IRIS Secure Apps operator will need to re load the security key into the IRIS Connect dialler using the Allocator App After checking each of the configuration options reattempt to test the connection Setup Complete The initial setup is now complete and for advance setting select the Settings menu If all settings complete click L...

Page 23: ...is a detailed description of all of these options Network Interfaces not selectable for IRIS Connect Solo This section allows the user to select the communication paths to be used for polling alarms on the dual path IRIS Connect Duo There are 2 options as detailed below Wi Fi GPRS 3G Machine to machine data M2M Wi Fi Setup the Wi Fi network settings to connect to the customer Wi Fi network SSID Wi...

Page 24: ...ables an enhanced roaming feature when used with a roaming SIM Standard roaming SIMs will always attach to the preferred provider even if this has the weakest signal Enabling this option forces the GPRS 3G attachment to attach to the strongest signal base station This allows the IRIS Connect dialler to be even more resilient with the GPRS 3G network Monitoring Centre Set the account name number fo...

Page 25: ...arm notifications on this status Report poll fail Tick to enable the dialler to drop the line voltage on the dial port connection if unable to poll over any configured path to the monitoring centre This allows the panel to detect and report locally on the keypad of the alarm panel that it has a line fault so the site has local indication of a communication failure for EN standards Enable ring tone...

Page 26: ...input Restore close circuit the IRIS Connect will send the configured SMS message for the Set or Restore text to the configured phone number Selecting SMS for the input format will display the following options to configure for each pin as shown Phone no Phone number used to send the SMS messages Set text Restore text Setup the Set and Restore messages to be sent to the entered phone number The ma...

Page 27: ...ble disable each pin input with the Enable tick box Monitor Cable There is also the option to monitor the input for tamper which is detailed in Section 7 7 Pin Inputs Set text Restore text Setup the Set Restore message sent on the relevant event using the correct format as defined in SIA Format protocol SIA DC 03 1990 01 R2003 10 At default this is pre set to a specific SIA code and a zone number ...

Page 28: ...able Enable disable each pin input with the Enable tick box Monitor Cable There is also the option to monitor the input for tamper which is detailed in Section 7 7 Pin Inputs Event Enter the Event code 3 digits 0 9 for this input for example 110 Fire To determine which event code is to be used please refer to the Digital Communication Standard Ademco Contact ID Protocol for Alarm System Communicat...

Page 29: ...ork backwards as shown below For the example we will use the phone number 07890123456 please confirm what CLI number is being received by using a mobile phone to receive the call this will allow you to see the incoming CLI number Starting from the LSB 6 you can work backwards to compare the CLI number so for example you can enter a number of 56 This will allow all phone numbers with a CLI ending i...

Page 30: ...is set to AUTO Automatic assigned which will try the external Ethernet module first and if this is not seen then the external PSTN and finally the external serial modules This allows for backwards compatibility to older Galaxy panel software versions that do not support the Honeywell Ethernet module Galaxy Classic below version 4 00 Report poll fail Set the IRIS dialler to stop responding to the s...

Page 31: ...o be changed as required for EN50136 2 Otherwise the reflash password that has been configured for this unit will be requested to be entered A reflash to update the IRIS Connect dialler to the latest software version can be initiated and the options are shown below Reflash server IP address The default reflash IP address is the Chiron reflash server setup on an IP address 195 59 117 164 which is a...

Page 32: ...ion paths configured Once the tests are complete the following possible outcomes are available as shown in the table below Testing Results and explanations SSID Indicates the configure Wi Fi network WiFi Connected Confirms the dialler is connected to the Wi Fi network Not Connected The dialler is currently not connected to the Wi Fi network check the Wi Fi network details and Wi Fi Router Wifi sig...

Page 33: ... correctly into the SIM card holder also check antenna and signal strength are connected and above minimum signal strength GSM 3G signal strength Indicates current signal strength which is recommended to be above 10 for reliable communications if below the minimum required either move the dialler or antenna to gain better coverage or fit an external high gain GPRS 3G antenna GPRS 3G local attachme...

Page 34: ...tation Not able to register to the GSM 3G network normally means the SIM card has been disabled check with SIM provider No polling over GPRS 3G Unable to Poll via the GPRS 3G network to the monitoring centre s ARC IRIS Secure Apps system check ARC IP address SIM card is enabled for GPRS 3G machine to machine data M2M SIM Card not fitted SIM card not being seen in the IRIS unit check SIM fitted and...

Page 35: ...ave no known issues with received alarms E G IRIS Poll engine IP link down Replace Batteries The batteries are unhealthy and need to be replaced Eeprom The dialler has a possible hardware issue and is unable to see the Eeprom The Eeprom stores all local parameters for protection against power failure Battery Status The IRIS Connect dialler allows installers to check the current battery status and ...

Page 36: ...tablet or laptop s Wi Fi connect search function An IRIS network should appear Please connect to this which should turn the SYS LED solid blue and using your web browser connect to the IRIS Connect web interface by browsing to iris local Note If engineers have never used connected to an IRIS Connect before it may be necessary to download install some application software to connect via the Wi Fi W...

Page 37: ...he Ethernet connection Once completed the dialler will reboot and switch to the new software All configurations are saved and there is no need to reconfigure the IRIS Connect dialler Communication Paths Checks The engineers can test the communication paths for both polling and alarm communications using the Connection Test option in the Main Menu This will direct engineers to connect the IRIS Conn...

Page 38: ...S485 TTL RS232 Note RS232 cabling must not exceed 3 meters PIN Inputs interface to alarm panel Maximum input voltage range 0V to 24V Input low alarm threshold 1V Input high restore threshold 2V Internal pull up impedance 10K to 3 3V supply Note Cabling must not exceed 3 meters Alarm protocols SIA level 1 to 3 reference SIA DC 03 1990 01 R2003 10 Contact ID reference SIA DC 05 1999 09 Fast format S...

Page 39: ...ge is defined as a secondary circuit which is so designed and protected that under normal and single fault conditions the voltage between any two accessible parts does not exceed a safe value 42 4V peak or 60V dc maximum The interfaces on the IRIS Connect have the following safety classifications Dial capture interface SELV suitable for connection to the TNV interface of single line telecommunicat...

Page 40: ...435 080 870 Email sales chironsc com www chironsc com Chiron Security Communications AG Bahnhofstrasse 30 6300 Zug SWITZERLAND The information contained is supplied without liability for any errors or omissions No part may be reproduced or used except as authorized by contract or other written permission The copyright and foregoing restriction on reproduction and use extend to all media in which t...

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