Cloud Troubleshooting
If you cannot print
Check the following if you cannot print.
• Check that the printer is connected to the Internet.
• Check that the printer is connected to a LAN and the LAN environment is connected to the Internet.
• Check that no error message is displayed on the printer's LCD monitor.
• If printing does not start even after you wait awhile, go to the printer's home screen, and select
Setup
->
Web service inquiry
.
If the problem is not resolved, use the printer driver from your computer to perform the print job and check
whether the data can be printed normally on the printer.
If you still cannot print, see the troubleshooting page for your model on the Home of the
Online Manual
.
Note
• With a wireless LAN connection, after the printer is turned on, it may take several minutes before
communication is possible. Check that your printer is connected to the wireless network, and wait a
while before you start printing.
• If the printer is not turned on or is not connected to the Internet, and consequently a print job is not
processed within 24 hours after it was submitted, the print job is automatically canceled. If this
happens, check the printer power and the Internet connection, and then re-submit the print job.
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Summary of Contents for Pixma MG6821
Page 27: ...Using the Machine Printing Photos from a Computer Copying Originals Printing Photos 27...
Page 160: ...Loading Paper Loading Plain Paper Photo Paper Loading Envelopes 160...
Page 183: ...Replacing Ink Replacing Ink Checking Ink Status 183...
Page 189: ...When an ink tank is out of ink replace it immediately with a new one Ink Tips 189...
Page 226: ...Safety Safety Precautions Regulatory Information 226...
Page 231: ...Main Components and Their Use Main Components Power Supply Using the Operation Panel 231...
Page 232: ...Main Components Front View Rear View Inside View Operation Panel 232...
Page 256: ...Note The effects of the quiet mode may be less depending on the print quality settings 256...
Page 272: ...Language selection Changes the language for the messages and menus on the touch screen 272...
Page 283: ...Network Connection Network Connection Tips 283...
Page 331: ...5 Delete Deletes the selected IP address from the list 331...
Page 379: ...Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes 379...
Page 410: ...Note Selecting Scaled changes the printable area of the document 410...
Page 421: ...Related Topic Changing the Printer Operation Mode 421...
Page 443: ...Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 443...
Page 449: ...Adjusting Intensity Adjusting Contrast 449...
Page 529: ...Printing Using Canon Application Software My Image Garden Guide Easy PhotoPrint Guide 529...
Page 707: ...707...
Page 725: ...725...
Page 764: ...Adjusting Cropping Frames ScanGear 764...
Page 792: ...Scanning starts then the scanned image appears in the application 792...
Page 799: ...Scanning Tips Resolution Data Formats Color Matching 799...
Page 837: ...If icon is displayed Go to check 4 Cannot Find Machine During Wireless LAN Setup Check 4 837...
Page 990: ...1660 Cause A ink tank is not installed What to Do Install the ink tank 990...