Cannot Print/Scan from Smartphone/Tablet
If you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannot
communicate with the machine.
Check the cause of your problem according to the connection method.
Cannot Communicate with Machine over Wireless LAN
Cannot Communicate with Machine while It Is in Direct Connection
Note
• For problems on printing with other connection methods or more on performing settings of each
connection method:
Printing with Google Cloud Print
Printing from an AirPrint-enabled Printer with iOS Device
Cannot Communicate with Machine over Wireless LAN
If your smartphone/tablet cannot communicate with the machine, check the following.
Check1
Make sure machine is turned on.
Check2
Is
icon displayed on the touch screen?
If the icon is not displayed, tap the icon on the upper right, and then select
Activate wireless LAN
on the
Change LAN
screen.
If the
icon is displayed, the machine is not connected to the wireless router.
Check3
Are network settings of machine identical with those of wireless router?
Make sure the network settings of the machine (e.g. wireless router name, SSID, network key, etc.) are
identical with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
To check the current network settings of the machine, print out the network setting information.
If the network settings of the machine are not identical with those of the wireless router, change the network
settings of the machine to match with those of the wireless router using IJ Network Tool.
Check4
Are network settings of your smartphone/tablet identical with those of wireless
router?
Make sure the network settings of your smartphone/tablet (e.g. wireless router name, SSID, network key, etc.)
are identical with those of the wireless router.
To check the settings of your smartphone/tablet, refer to the instruction manual provided with it.
868
Summary of Contents for mg6850 series
Page 27: ...Using the Machine Printing Photos from a Computer Copying Originals Printing Photos 27 ...
Page 160: ...Loading Paper Loading Plain Paper Photo Paper Loading Envelopes 160 ...
Page 183: ...Replacing Ink Replacing Ink Checking Ink Status 183 ...
Page 189: ...When an ink tank is out of ink replace it immediately with a new one Ink Tips 189 ...
Page 226: ...Safety Safety Precautions Regulatory Information 226 ...
Page 231: ...Main Components and Their Use Main Components Power Supply Using the Operation Panel 231 ...
Page 232: ...Main Components Front View Rear View Inside View Operation Panel 232 ...
Page 256: ...Note The effects of the quiet mode may be less depending on the print quality settings 256 ...
Page 272: ...Language selection Changes the language for the messages and menus on the touch screen 272 ...
Page 283: ...Network Connection Network Connection Tips 283 ...
Page 331: ...5 Delete Deletes the selected IP address from the list 331 ...
Page 410: ...Note Selecting Scaled changes the printable area of the document 410 ...
Page 421: ...Related Topic Changing the Printer Operation Mode 421 ...
Page 443: ...Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 443 ...
Page 449: ...Adjusting Intensity Adjusting Contrast 449 ...
Page 529: ...Printing Using Canon Application Software My Image Garden Guide Easy PhotoPrint Guide 529 ...
Page 707: ...707 ...
Page 725: ...725 ...
Page 764: ...Adjusting Cropping Frames ScanGear 764 ...
Page 792: ...Scanning starts then the scanned image appears in the application 792 ...
Page 799: ...Scanning Tips Resolution Data Formats Color Matching 799 ...
Page 837: ...If icon is displayed Go to check 4 Cannot Find Machine During Wireless LAN Setup Check 4 837 ...
Page 990: ...1660 Cause A ink tank is not installed What to Do Install the ink tank 990 ...