2-87
Confidential
■
Paper jam at the eject section
< User Check >
- Check if the paper is loaded into each paper tray correctly.
- Turn back the paper loaded in each paper tray or change the orientation of the paper by 180°.
- Adjust each paper guide in accordance with the paper size.
- Check if too much paper is loaded in the tray.
- Check if the thickness of the paper is 60 to 105 g/m
2
.
- Fan the stack of paper well and reinsert the papers into each paper tray.
■
Paper jam at the duplex tray
< User Check >
- Turn back the paper loaded in each paper tray or change the orientation of the paper by 180°.
- Check if the thickness of the paper is 60 to 105 g/m
2
.
- Fan the stack of paper well and reinsert the papers into each paper tray.
Step
Cause
Remedy
1
Foreign object in back cover
section
Remove the foreign object.
2
Eject actuator coming off
Re-assemble the eject actuator.
3
Fuser cover installation failure
Re-assemble the fuser cover.
4
Connection failure of the eject
sensor PCB harness
Reconnect the eject sensor PCB harness.
5
Eject sensor failure
Replace the eject sensor PCB ASSY.
6
Paper eject origin sensor failure
Replace the paper eject origin sensor.
7
Main motor or process motor
failure
Replace the process drive unit.
8
Paper eject ASSY failure
Replace the paper eject ASSY.
9
Fuser unit failure
Replace the fuser unit.
10
Main PCB failure
Replace the main PCB ASSY.
Step
Cause
Remedy
1
Foreign object in duplex path
Remove the foreign object.
2
Eject actuator coming off
Re-assemble the eject actuator.
3
Fuser cover installation failure
Re-assemble the fuser cover.
4
Back cover failure
Replace the back cover.
5
Duplex tray failure
Replace the duplex tray.
6
Failure of duplex path of paper
tray 1
Replace the paper tray 1.
7
Main PCB failure
Replace the main PCB ASSY.
