Blackberry RHE151LW User Manual Download Page 181 | Manualshive

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background image

Single key press

Double key press

+ key press

Multi-tap

م

ك

گ

(Farsi only)

گ

(Farsi only)

ک

گ

ذ

د

ر

و

ؤ

ؤ

ز

ژ

(Farsi only)

ژ

(Farsi only)

ژ

ظ

ط

Typing in Chinese

The Chinese language input methods support the following features:
• You can type using a Latin-based alphabet on a QWERTY keyboard layout by pressing

and then a letter.

• To type a symbol, tap

. To view more symbols, tap

again.

Character guide for Cangjie

The typical Cangjie keyboard layout looks like this:

Character guide for Wubihua

The typical Wubihua or Chinese 5-stroke keyboard layout looks like this:

User Guide

Settings

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Summary of Contents for RHE151LW

Page 1: ...BlackBerry Classic Smartphone Version 10 3 2 User Guide...

Page 2: ...Published 2015 05 13 SWD 20150513095011668...

Page 3: ...es 19 Advanced interactions 26 Moving the pointer using your trackpad 28 Selecting text using the trackpad 28 Personalizing your device 28 Device Switch 29 About BlackBerry ID 39 Phone and voice 42 Ph...

Page 4: ...ections 142 BlackBerry Keyboard and typing 169 Language 177 Keyboard input methods 178 Screen display 190 Accessibility 191 Media cards and storage 208 Using your device with BlackBerry Link 213 Appli...

Page 5: ...work space 278 Remember 284 Security and backup 291 Passwords and locking 291 What to do if your device is lost or stolen 297 BlackBerry Protect 298 Wiping your device to delete your device data 299...

Page 6: ...an attachment Clear recent contact suggestions Calendar The Meeting Mode feature has been enhanced You can choose the calendars as well as the type and duration of calendar events that are affected b...

Page 7: ...SB connection Transfer files between your computer and device using a USB connection BlackBerry Browser Voice support has been added to the BlackBerry Browser This feature lets you hear content on web...

Page 8: ...n a map lock your device and wipe the data from your device Finding and protecting a lost device Set up BlackBerry Protect on your device Secure messaging If your email account is supported by Microso...

Page 9: ...for 10 seconds 3 Front camera depending on your device model 4 Notification LED 5 Volume up 6 Mute Press BlackBerry Assistant Press and hold 7 Volume down 8 Speaker 9 Multi function port supports USB...

Page 10: ...ss twice Trackpad Select and open an item Select adjacent items press and hold the Shift key and slide your finger on the trackpad Select multiple items press and hold the Shift key and press the trac...

Page 11: ...like other apps on your BlackBerry device It s at the core of the BlackBerry 10 experience and it s always running so that you stay connected no matter what you re doing on your device On the home sc...

Page 12: ...e mynumber to display your phone number Where can I find details about my device software version and hardware On the home screen swipe down from the top of the screen Tap Settings About To change the...

Page 13: ...il message Text message BBM message Facebook message Twitter message LinkedIn message Phone call Voice mail message Notification messages from apps and services such as BlackBerry World Menu icons Tip...

Page 14: ...ant more storage for pictures videos music and documents insert a media card microSD card When you re ready open the Setup app This app helps you transfer content from your old device and add your ema...

Page 15: ...contacts facing away from you place the nano SIM card in the tray 5 Push the tray into the slot I can t insert the SIM card The way that you insert the SIM card might be different from what you re us...

Page 16: ...IM card might get stuck because it is thicker than a nano SIM card A paper clip or the tool provided in the box that your device came in Remove the SIM tray The back cover of your device is not design...

Page 17: ...e up make sure you can read SIM on the side of the tray Place the SIM card in the tray 1 Hold the SIM card so that the metal contacts are facing down and the notch is aligned with the notch in the tra...

Page 18: ...ce 2 Push the tip of the tool provided in the box that your device came in or a paper clip into the hole to release the tray 3 Pull out the tray 4 With the metal contacts facing away from you place th...

Page 19: ...m the BlackBerry World storefront Customize your device settings The Setup app prompts you to sign in with your existing BlackBerry ID and allows you to create a new one If you aren t sure whether you...

Page 20: ...BlackBerry Hub slide your finger from left to right 3 To see the apps that are open if any slide your finger from right to left To see all your apps continue sliding your finger from right to left Us...

Page 21: ...the right Avoid touching the trackpad when you slide your finger up Tip Keep your finger on the screen while you peek at the BlackBerry Hub To go back to what you were doing slide your finger back dow...

Page 22: ...h and hold the icon Slide your finger off the icon to avoid selecting it To find the settings and help for an app swipe down from the top of the screen To find the settings for the device on the home...

Page 23: ...ger to scroll through a list pan a webpage or move between pictures Do any of the following To scroll slide your finger up and down To move between the BlackBerry Hub and your apps slide your finger l...

Page 24: ...ng or video or scroll through multiple pages such as the pages of an eBook On the slider drag the slider handle Select items Do any of the following To select an item simply tap it If the item can be...

Page 25: ...in Zoom in to or zoom out from the screen If you want to see an image in more detail or if you re having trouble reading words that are too small you can magnify the screen by zooming in To see more o...

Page 26: ...wake Flip to mute Flip to save power Hold to stay awake Lift to wake If this feature is turned on when you pick up your BlackBerry device from a flat surface your device wakes up automatically You don...

Page 27: ...ower If this feature is turned on when you place your device facedown on a flat surface your device goes into standby mode to extend battery life You still receive notifications for incoming calls mes...

Page 28: ...the word is highlighted The longer you hold the trackpad the selection extends from the word to a sentence and from the sentence to a paragraph When you release the trackpad the text edit menu appears...

Page 29: ...ur new device Update BBM If you switch from a BlackBerry device running the BlackBerry OS version 5 0 to 7 1 you should update to the latest available version of BBM and associate BBM with your BlackB...

Page 30: ...e because many of your apps and settings are associated with it 1 On the home screen of your previous device click Options or Settings 2 Depending on your device do one of the following Click Third Pa...

Page 31: ...y 7 the following data transfer methods are available to you Transfer method Data transferred Device Switch app using either a Wi Fi network or a media card Data saved to the storage space on your pre...

Page 32: ...olders Text messages SMS and MMS Phone history Fonts Password Keeper records Switching from a BlackBerry 10 device If you switch from a BlackBerry 10 device to a new BlackBerry 10 device the following...

Page 33: ...ur BlackBerry device you can add your email accounts and sync the contact and calendar info to your new device Transfer data using a Wi Fi network and the Device Switch app You can use the Device Swit...

Page 34: ...rld storefront or www deviceswitch com 2 On your previous device download the Device Switch app 3 On your previous device open the Device Switch app 4 On your previous device tap Next Transfer via Med...

Page 35: ...ur device data Using a computer and BlackBerry Link you can back up and restore most of the data on your BlackBerry device You can back up your settings phone history fonts saved searches messages org...

Page 36: ...associated with an email or social networking account can be added when you add the account to your new BlackBerry 10 device If you used the Device Switch app to switch from a BlackBerry device runnin...

Page 37: ...erry 5 Tap Delete Data If you re planning to give away or recycle your device remember to also remove your SIM card and media card Download your apps from BlackBerry World You can reinstall apps and g...

Page 38: ...contact Media Mushroom at contact mediamushroom com I can t switch my SIM card to my new BlackBerry 10 device BlackBerry 10 devices use either micro SIM cards or nano SIM cards You might need to conta...

Page 39: ...w device instead of creating a new BlackBerry ID You can log in to both a tablet and smartphone using the same BlackBerry ID Set up a new BlackBerry ID Tip It s important to choose a password that you...

Page 40: ...enter your BlackBerry ID username and password It s important to use the same BlackBerry ID that you used on your previous device since many of your apps and settings are associated with your BlackBe...

Page 41: ...reset your password on your BlackBerry device when you are prompted to sign in with your BlackBerry ID click Forgot Password Answer your security question and complete the instructions on the screen...

Page 42: ...eature Silence the ring tone During a call Icon Description Turn on the speakerphone Mute a call Take notes during a call Start a conference call Show the dial pad Merge calls to start a conference ca...

Page 43: ...p a contact 3 If you have multiple phone numbers for a contact tap the number that you want to call For example tap Home or Mobile Answer or decline a call Do one of the following To answer a call pre...

Page 44: ...a call While on a call you can take notes that are saved as entries in BlackBerry Remember Tip You can turn on the speakerphone before taking notes so that your hands are free to use the keyboard 1 Wh...

Page 45: ...to BBM Video See who you re talking to by moving a call to BBM Video To move a phone call to BBM Video the person you re talking to must have access to BBM Video as well If you try to start a BBM Vide...

Page 46: ...ce call repeat steps 1 and 2 Make another call while already on a call When you make another call while you re already on a call your first call is automatically put on hold 1 While on a call tap 2 Do...

Page 47: ...the home screen swipe down from the top of the screen 2 Tap Settings Shortcuts and Speed Dial 3 On the screen tap the key that you want to associate with the contact 4 Tap Speed Dial 5 Tap the contact...

Page 48: ...hes The first time that you turn on call blocking you are prompted to create a password to lock your call blocking settings To change your call blocking password complete steps 1 and 2 and tap Turn on...

Page 49: ...supported 1 In the Phone app swipe down from the top of the screen 2 Tap Show my Number 3 Turn on the Allow My Number to Appear When Calling switch Adjust the bass and treble of your calls 1 In the P...

Page 50: ...Dialing Numbers switch 4 Enter the SIM security code provided to you by your service provider 5 Tap OK 6 Tap Edit List 7 Type a name and phone number View your call summary If you re concerned about...

Page 51: ...and Bedside Each profile has a default setting but you can customize the settings and change things like the volume level and ringtone You can also add your own notification profiles and customize th...

Page 52: ...r the notification profile for specific apps tap Customize App Notifications Add notification profiles to your device In addition to customizing the default notification profiles on your BlackBerry de...

Page 53: ...on devices running BlackBerry 7 1 or earlier are now available on your BlackBerry 10 device 1 On the home screen swipe down from the top of the screen 2 Tap Settings Notifications 3 In the Ringtone dr...

Page 54: ...Instant Previews settings Note If you set any of the drop down lists to Profile Setting the sound tone vibrate or LED settings reflect what is set in the active profile If you make any changes to the...

Page 55: ...ssages Level 1 notifications override the notification settings for all profiles Note To change the notification settings for Level 1 alerts in the BlackBerry Priority Hub settings you need to first a...

Page 56: ...hout leaving the app that you re currently in While you re responding to a preview incoming messages outside of the current conversation aren t displayed as Instant Previews notifications 1 To respond...

Page 57: ...left or tap an icon Troubleshooting Notifications and ringtones If the notifications and ringtones on your BlackBerry device aren t functioning in the way that you expect them to consult the followin...

Page 58: ...lly downloaded to your device and you can pause fast forward or rewind the voicemail message as you listen to it You can also forward a voicemail message send a reply to the person who left you a voic...

Page 59: ...a voicemail message 2 Tap Save Change your visual voicemail greeting Your voicemail greeting is the outgoing message that a caller hears before leaving a voicemail message Depending on your wireless s...

Page 60: ...wipe down from the top of the screen 2 Tap 3 Clear the International Roaming check box Deactivate visual voicemail on your device If you deactivate your visual voicemail service on your BlackBerry dev...

Page 61: ...nnect with business contacts send messages to your connections and update your LinkedIn status BBM and instant messaging After you add instant messaging apps to your device you can access your chats t...

Page 62: ...Reply to a message Press R Reply all to a message Press L Forward a message Press F Flag a message Press W File a message Press I Setting up and managing accounts You can add email accounts social net...

Page 63: ...iends birthdays in the Birthday Reminders drop down list tap a reminder option 3 Tap Done If necessary tap Authorize Setting up work accounts Add a work account supported by an EMM solution from Black...

Page 64: ...s messages in the Sync Timeframe drop down list tap an option To change how far back in time your device syncs calendar events in the Calendar Sync Timeframe drop down list tap an option 3 Tap Next Ti...

Page 65: ...ecks for new messages if push email isn t supported in the Sync Interval drop down list tap an option To change the amount of time that messages can be retrieved on your device in the Sync Timeframe d...

Page 66: ...tup On the home screen swipe down from the top of the screen Tap Settings Accounts Tap the type of account that you want to add You might need to get additional information about your account from you...

Page 67: ...ages You can view all of your messages and notifications in the Hub view in the BlackBerry Hub Or you can view messages for a specific account type or message type You can search for a specific messag...

Page 68: ...for a message 1 In the BlackBerry Hub tap 2 Type a search term To filter your search results by sender date subject and more tap Filter your search in the BlackBerry Hub 1 In the BlackBerry Hub tap 2...

Page 69: ...y Priority Hub helps your BlackBerry device learn which messages to highlight as priority in the future 1 In the BlackBerry Hub touch and hold a message To add a message to the BlackBerry Priority Hub...

Page 70: ...settings When you set Level 1 alerts you are notified of Level 1 messages by a custom ring tone The BlackBerry Hub displays Level 1 messages in red To change your settings for Level 1 alert notificati...

Page 71: ...ew in the BlackBerry Hub tap 2 Touch and hold an attachment 3 Tap Send email and messages from the BlackBerry Hub From the BlackBerry Hub you can send email text messages Facebook messages direct Twit...

Page 72: ...es you can add an attachment to a text message 1 While composing an email or text message tap 2 Find the file 3 Tap the file Tip When you send an email with a picture attachment you can reduce the siz...

Page 73: ...the formatting toolbar to apply formatting to your text Forward a text message 1 In the BlackBerry Hub touch and hold a text message 2 Tap Forward a PIN message as an email You might want to archive...

Page 74: ...In the BlackBerry Hub touch and hold an email 2 Tap 3 Tap a folder Add rename or delete an email folder In the BlackBerry Hub tap the drop down list at the top of the screen To add a folder touch and...

Page 75: ...s are available Calendar invitation You can accept or decline a calendar invitation BBM or text message SMS and MMS You can reply to or delete a BBM or text message Email message You can file delete o...

Page 76: ...recipients verify the authenticity and integrity of messages that you send With S MIME protected messages when you digitally sign a message using your private key recipients use your public key to ve...

Page 77: ...ce Your BlackBerry device supports keys and certificates in the following file formats and file name extensions PEM pem cer DER der cer PFX pfx p12 1 Open a work email message with a certificate attac...

Page 78: ...4 If necessary tap the NNE tab 5 Turn on the NNE switch Sign or encrypt a message You must use a work email account that supports IBM Notes mail encryption to send an encrypted email message or an em...

Page 79: ...m with a certificate tap the S MIME tab Turn on the Warn About Problems With My Certificates switch To turn on PGP protected messaging tap the PGP tab Turn on the PGP switch To select a key pair to us...

Page 80: ...the Timeout drop down list tap an option Secure email icons Icon Description The email is digitally signed The email is encrypted A message in the folder is digitally signed A message in the folder i...

Page 81: ...BlackBerry Hub continue sliding your finger to the right To return to what you were doing slide your finger back to the left and down Tip Try not to touch the trackpad when you swipe up to unlock the...

Page 82: ...sage in the list 3 To open the highlighted message release your finger Check your upcoming events from the BlackBerry Hub You can check your agenda in the BlackBerry Calendar app but if you re already...

Page 83: ...a contact from the BlackBerry Hub 1 In the BlackBerry Hub touch and hold a message 2 Tap To add the contact to an existing contact entry for example to add a new email address for a contact tap a con...

Page 84: ...rn on the Send Automatic Replies Outside of the Organization switch If you want the message in your external out of office replies to be something different from your internal out of office replies en...

Page 85: ...rry Hub shows your sent messages or filed messages how you view message threads and how the date appears at the top of your list of messages and notifications You can also change how the senders names...

Page 86: ...ecent contact suggestions By design the BlackBerry Hub remembers the contacts that you frequently send messages to and suggests them to you when you compose new messages If you don t want contact sugg...

Page 87: ...l Contact Folders switch To sync one or more of your contact folders turn off the Sync All Contact Folders switch Tap the folders that you want to sync with your device 7 Tap Save Change options for t...

Page 88: ...in certain geographical locations for example to tell you about local weather conditions There is no charge associated with these messages but you can turn off them off if you d rather not see them I...

Page 89: ...receiving messages Try the following If you recently changed an account password make sure that you update the password in the Accounts settings on your BlackBerry device On the home screen swipe dow...

Page 90: ...information If you use a work account that is supported by an EMM solution from BlackBerry your administrator might not allow you to send text messages but you might still be able to receive text mes...

Page 91: ...using this application contact your wireless service provider Start a joyn chat 1 In the Contacts app or in the contact details view tap beside a contact s name 2 Do any of the following Type your me...

Page 92: ...ing a call in the Phone app tap Tip During the video share tap to start a chat or share a file Send a file to a joyn contact You can send different types of files to joyn contacts including pictures v...

Page 93: ...act s name Turn on joyn while roaming Check with your wireless service provider to find out what roaming fees or charges might apply If you re travelling you can keep using joyn while roaming 1 In the...

Page 94: ...nging the volume while you listen to your music won t change the volume of your notifications Supported audio and video file extensions formats and codecs Depending on your BlackBerry device model and...

Page 95: ...decs for your device visit Supported media Troubleshooting Media I can t open a media file Make sure that the file is in a format that your BlackBerry device supports Camera Note The Camera might not...

Page 96: ...ing pictures Tip In the Camera app to quickly take a picture press the Volume Up key or the Volume Down key You can also use these shortcuts to take a picture while recording a video Take a picture Yo...

Page 97: ...nges Touch and hold the area on the screen that you want to lock the focus on The icon appears in the focus box when the focus is locked To unlock the autofocus lock feature tap anywhere on the screen...

Page 98: ...teady A lot of movement will result in a low quality panoramic picture Peek at the last picture or video that you took You can peek at the last picture that you took or the video that you recorded to...

Page 99: ...p Using Time Shift mode Time Shift mode lets you take a series of pictures at once so that you can pick the best one of the set Did someone blink in every shot or cough just as you took the picture Yo...

Page 100: ...n back and forth until you find the best picture 4 Tap a recognized face 5 Use the dial to browse the available expressions 6 Tap anywhere on the screen 7 Tap Change the capture settings You can chang...

Page 101: ...e for the camera Timer mode adds a 3 second or 10 second delay before the camera takes the picture HDR This mode also known as High Dynamic Range mode is available for the camera HDR mode combines mul...

Page 102: ...s in areas with low light Beach or Snow This mode is available for the camera video camera and Time Shift mode Beach or Snow mode can help to compensate for the light levels of the bright sand or snow...

Page 103: ...Stabilization is designed to reduce the effect of camera shake when you re recording videos on your BlackBerry device By default this feature is turned on 1 In the Camera app tap Settings 2 Turn off t...

Page 104: ...rd Try one of the following Delete old media files to free up storage space and try again Insert a different media card In the File Manager app browse to your media card Make sure that the Camera fold...

Page 105: ...y generates on the Date screen View your pictures displayed in a slideshow Start the Camera app and take pictures or record videos View your pictures on a map organized by the location where the pictu...

Page 106: ...h as Free Crop or Rotate Left 4 When you re done editing your picture do one of the following To save your changes tap Save To discard your changes tap Tip If you select an editing option and don t li...

Page 107: ...ns include adding a simple black frame aging the picture adding a film strip border and more 1 In the Pictures app touch and hold the picture that you want to change 2 Tap 3 Tap a frame 4 When you re...

Page 108: ...et your home radius in the Home Radius field enter a distance Edit an automatic story Using BlackBerry Story Maker you can tweak the stories that are automatically generated by your BlackBerry device...

Page 109: ...n tap the picture Tap View your pictures on a map On the Map screen in the Pictures app you can view the locations of the pictures you take This feature makes it easy to view all of the pictures that...

Page 110: ...the picture and tap Save 5 Select the method that you want to use to share the picture Tip You can share multiple pictures at the same time by tapping Tap the pictures that you want to share Tap Take...

Page 111: ...fferent album 1 In the Pictures app touch and hold the picture that you want to move 2 Tap 3 Do one of the following Tap the album that you want to move the picture into To create an album tap Select...

Page 112: ...dd Tap To delete a picture from the Favorites screen in the Pictures app tap Touch and hold a picture Tap Supported picture file extensions Your BlackBerry device is designed to support the following...

Page 113: ...your BlackBerry device The music currently playing appears at the top of the screens and you can tap the banner to access the music player controls 1 In the Music app tap a song an album or a playlis...

Page 114: ...nd albums are featured Create a playlist 1 In the Music app tap 2 Tap Create a Playlist 3 Do any of the following To add songs individually to your playlist beside the songs that you want to add tap T...

Page 115: ...screen in the Music app tap To remove a song from the Favorites screen touch and hold a song Tap Set a song as your ring tone 1 In the Music app touch and hold a song 2 Tap Turn on the equalizer in t...

Page 116: ...lume keys on your BlackBerry device to skip songs in the Music app 1 On the home screen swipe down from the top of the screen 2 Tap Settings Main Volume 3 Turn on the Music Shortcuts switch In the Mus...

Page 117: ...escription View all of your videos organized by the date that they were recorded View your videos organized into albums View all of the videos that you added to the Favorites screen This icon appears...

Page 118: ...t to change 2 Tap 3 Touch and hold the slider handles and drag your finger until your video is the length that you want The section of video that plays for the length of time between the slider handle...

Page 119: ...use the video editor on your BlackBerry device to add filters to your video Some options include black and white vintage and aged filters 1 In the Videos app touch and hold the video that you want to...

Page 120: ...the Videos app touch and hold a video 2 Tap 3 Tap 4 If necessary in the Location drop down list tap the location that you want to save the album to 5 In the Enter album name field type a name for the...

Page 121: ...a continuous loop not just the video that was playing when you turned on the repeat feature 1 When a video is playing tap the screen 2 Tap To turn off the repeat feature when a video is playing tap th...

Page 122: ...5 During the preview do any of the following Tap a theme If you chose an album to select pictures and videos from you can tap to go back and add pictures and videos from another album Editing stories...

Page 123: ...story is playing tap the screen 3 Tap 4 Tap the picture or video that you want to edit 5 Tap an editing option 6 Make your changes Tap Save 7 Tap Done Change the music or titles in a story 1 In BlackB...

Page 124: ...wn from the top of the screen 2 Tap To change the resolution that stories are saved in turn on or turn off the Save in 1080p Resolution switch To change the location where stories are saved to turn on...

Page 125: ...device to share media files with the device that you selected will be able to wirelessly access your media files Tip For more information about DLNA Certified devices visit www dlna org Play or view y...

Page 126: ...files you want to share To grant access to devices so that they can access your media files tap Devices Select the checkbox beside each device that you want to grant access to FM Radio About FM Radio...

Page 127: ...aker To change the volume press the Volume up or the Volume down key Note If you close the Music app while listening to the radio the radio stops playing Add a radio station to your Favorites To mark...

Page 128: ...When one of your favorite stations is playing next to the station number tap User Guide Media 128...

Page 129: ...ap Done Customize your Quick Settings The settings menu that you access by swiping down from the top of the screen is designed to show the settings you use most often You can choose which settings app...

Page 130: ...lume Adjust the overall volume on your device Assign shortcuts for the volume keys Turn on audio boost for use with your headphones Accounts Add or change social networking and email accounts Access a...

Page 131: ...nce if available Create or change a work space password Delete only your work space and data from your device and leave your personal data intact Device Connections Turn on connections to BlackBerry B...

Page 132: ...card and delete data from your media card Location Services Choose whether apps can use your location information Clear recent searches that you entered in the Maps application Advanced Interaction Tu...

Page 133: ...r computer to make sure that you don t lose the data 1 On the home screen swipe down from the top of the screen 2 Tap Settings Software Updates 3 Tap Check for Updates You can also update your device...

Page 134: ...tings after it starts If you reset your device the process continues after the device restarts 1 On your computer open BlackBerry Link 2 Connect your device to your computer using a USB cable 3 At the...

Page 135: ...econds Charge your device Before you start using your BlackBerry device you should charge it because the battery that came with your device isn t fully charged Charge your device using the charger pro...

Page 136: ...supported charging mat instead of connecting your device to a charger There are two different types of wireless charging mat technologies Depending on your BlackBerry device model your BlackBerry dev...

Page 137: ...is approved by BlackBerry for your device model To replace the battery contact your service provider The battery isn t connected For assistance contact your service provider Check your battery power l...

Page 138: ...e screen swipe down from the top of the screen 2 Tap Settings App Manager Device Monitor 3 Tap an app or service Close or delete apps from the Device Monitor screen If you notice that an open app is u...

Page 139: ...er By default Battery Saving Mode turns on automatically when your battery power level is 20 or lower You can also turn on Battery Saving Mode manually at any time Change your Battery Saving Mode sett...

Page 140: ...the screen lock timeout on the home screen swipe down from the top of the screen Tap Settings Display To automatically lock your device and dim the screen when it s in a BlackBerry case or holster on...

Page 141: ...able for your device a notification appears in the BlackBerry Hub Use a media card Reduce power usage by keeping less data on your device Save data to a media card instead of your device storage space...

Page 142: ...acy information for your device To view the Privacy Policy your BlackBerry device must be connected to the Internet Take a moment to review the license agreement limited warranty safety information an...

Page 143: ...or which apps and services are using the most data and you can close some apps to help reduce your data usage or improve the device performance Depending on your wireless service provider this feature...

Page 144: ...device is connected to a VPN Your device is in airplane mode and all of your wireless network connections are off You can turn on Wi Fi or Bluetooth technology but not your connection to the mobile n...

Page 145: ...e the mobile network for basic data functions such as using the Internet or downloading apps You can leave Wi Fi on so that as soon as you re in range of a saved Wi Fi network your device connects to...

Page 146: ...e go actions such as transferring contact cards with people you meet or grabbing information from a poster that contains an NFC tag Depending on your wireless service provider and the applications you...

Page 147: ...tal or on an airplane you might need to turn off your mobile network connection but usually you can just leave your mobile network connection turned on In most cases your device automatically connects...

Page 148: ...your adminstrator 5 Turn on the Connect over Mobile Network switch Roaming In most cases your BlackBerry device automatically connects to the appropriate wireless network when you travel outside of yo...

Page 149: ...ireless service provider this feature might not be available 1 On the home screen swipe down from the top of the screen 2 Tap Data Management 3 Change any of the settings on the screen Set a monthly d...

Page 150: ...e Tap Settings Security and Privacy SIM Card In the Phone Network Lock section tap a locked item Enter the unlock code Wi Fi connections A Wi Fi network connection is one way to get data services on y...

Page 151: ...t to a saved Wi Fi network using the order that the profiles are listed on the Saved Networks screen To connect more quickly you can prioritize a Wi Fi network by moving it higher in the list so that...

Page 152: ...less router if you re connecting to a work Wi Fi network talk to your administrator if you re connecting to a hotspot see the information provided about the hotspot or talk to an employee at the hotsp...

Page 153: ...nformation provided for the proxy server Inter Access Point Handover If the network spans multiple access points set whether your device should remain connected when you move from one access point to...

Page 154: ...e contains the information that you need to log in to your organization s network over a VPN or Wi Fi connection You might have one or more VPN profiles on your BlackBerry device depending on the opti...

Page 155: ...spot refer to any information provided for the hotspot or talk to an employee at the hotspot who might have details about how to connect If you use the Press WPS button on Router setting in Wi Fi Prot...

Page 156: ...ct to appears in the Devices list tap the device name Complete the instructions on the screen Tap and tap the back of your device with the device you want to connect to If the device doesn t appear in...

Page 157: ...from the top of the screen 2 Tap Settings Networks and Connections Bluetooth 3 If the Bluetooth switch is off turn it on 4 Touch and hold the device you want to rename 5 Tap 6 In the Device Name field...

Page 158: ...to your SIM card you can use your car kit to make and receive phone calls and send and receive text messages SMS and MMS 1 On the home screen swipe down from the top of the screen 2 Tap Settings Netwo...

Page 159: ...sages by using voice commands For more information about using your Bluetooth enabled device see the documentation that came with the device 1 On the home screen swipe down from the top of the screen...

Page 160: ...rofile also allows you to browse music files in the Music app on your device when you are connected to a Bluetooth enabled car kit Battery Service BAS This profile allows Bluetooth enabled devices to...

Page 161: ...s profile include contacts calendar events and multimedia files such as pictures audio files and video files Personal Area Networking User Network Access Point PAN U NAP This profile allows you to use...

Page 162: ...es the Handsfree Serial Port or Personal Area Network profiles I keep losing the connection with my Bluetooth enabled car kit Check that your car kit is using the latest software version that is avail...

Page 163: ...available depending on your wireless service provider your administrator s settings and your BlackBerry device model 1 On the home screen swipe down from the top of the screen 2 Tap Settings Networks...

Page 164: ...Your device prompts you to set one of the apps as the default app for the NFC reader You can remove and change the default app setting 1 On the home screen swipe down from the top of the screen 2 Tap...

Page 165: ...age Mode feature your device appears on your computer as a removable storage device You can usually use a USB connection to drag files between your device and your computer depending on the features o...

Page 166: ...files on an external storage drive by using the File Manager app You can also connect to external USB devices such as a keyboard mouse or gamepad 1 Insert the micro USB on the go to USB 2 0 adapter in...

Page 167: ...connecting to the mobile hotspot with a Wi Fi enabled device is a lot like connecting to any regular router Before you use Mobile Hotspot mode read the latest safety and product information at www bl...

Page 168: ...service plan or contact your wireless service provider If your wireless service plan supports the use of Mobile Hotspot mode while roaming on the Settings Networks and Connections Mobile Network sett...

Page 169: ...ed to the mobile network If appears in the upper right corner of the home screen then your device is connected to the mobile network Check that your wireless service plan is set up to use Internet tet...

Page 170: ...the shortcut assigned to a key or create customized keyboard shortcuts Keyboard key Assigned action A Open the Contacts app B Open the BlackBerry Browser C or 9 Compose a new message D or 5 Create a...

Page 171: ...first deleting the shortcut If you press a key that doesn t have a shortcut your BlackBerry device prompts you to create one 1 On the home screen swipe down from the top of the screen 2 Tap Settings...

Page 172: ...f the BlackBerry Keyboard press 2 Tap the symbol or number that you want to type Type an uppercase character 1 On the BlackBerry Keyboard press 2 Press a letter Tip To turn on CAP lock press and Keybo...

Page 173: ...or typing settings You can personalize your typing experience by changing the BlackBerry Keyboard input or typing settings on your BlackBerry device 1 On the home screen swipe down from the top of th...

Page 174: ...message place the cursor at the beginning of the text you want to select Touch and hold and drag the circle of interest on the screen to highlight the whole section of text To dismiss the selection ta...

Page 175: ...ll check settings You can change spell check settings such as whether to check the spelling of acronyms whether to correct the casing of words and so on 1 On the home screen swipe down from the top of...

Page 176: ...how Predictions switch to On Add a new text shortcut 1 On the home screen swipe down from the top of the screen 2 Tap Settings Language and Input Prediction and Correction Word Substitution 3 Tap Clea...

Page 177: ...ge your display typing voice input or BlackBerry Keyboard language You can also switch to another typing language while you type Change your display language The language you selected during the initi...

Page 178: ...rnate keyboard layout Some languages have more than one keyboard layout option For those languages you can select the keyboard layout that feels most natural for you to use The QWERTY keyboard layout...

Page 179: ...may have different keyboard layouts For example American English uses a QWERTY keyboard layout but French uses an AZERTY keyboard layout Some keys appear in locations that you may not be used to Simil...

Page 180: ...al Arabic keyboard layout looks like this The following table shows how to type the Arabic and Farsi alphabet when there is more than one native character on each physical key Single key press Double...

Page 181: ...ing features You can type using a Latin based alphabet on a QWERTY keyboard layout by pressing and then a letter To type a symbol tap To view more symbols tap again Character guide for Cangjie The typ...

Page 182: ...d flicking word suggestions up onto the screen if you have this feature turned on You can type alternate characters in two ways You can press and press a letter A second method is to press and hold th...

Page 183: ...s feature turned on You can type alternate characters in two ways You can press and press a letter A second method is to press and hold the primary character Then you can select the alternate characte...

Page 184: ...ymbols tap again Character guide for Russian The typical Russian keyboard with Cyrillic characters looks like this Typing in Hebrew The Hebrew keyboard supports the following features Word prediction...

Page 185: ...phabet than there are keys on the keyboard As a result some keys have more than one native character on one key You might need to use the keyboard mapping guide to determine how to access the second a...

Page 186: ...uages use the Latin alphabet however there are three keyboard layouts that use the Latin alphabet on your BlackBerry device If you set up more than one input language note that the keyboard layout may...

Page 187: ...ontain alternate characters Typing in Thai The Thai keyboard supports the following features The Thai language has more characters in the alphabet than there are keys on the keyboard As a result there...

Page 188: ...de for Thai The typical Thai keyboard looks like this The following table shows how to type the Thai alphabet when there is more than one native character on each Single key press key press User Guide...

Page 189: ...the second and third characters on each key Word prediction and flicking word suggestions up onto the screen if you have this feature turned on To type an uppercase character you can press and press...

Page 190: ...reen Change your font size 1 On the home screen swipe down from the top of the screen 2 Tap Settings Display 3 In the Font Size drop down list tap the size of font that you want to use Set your wallpa...

Page 191: ...touch and hold the icon in the action bar Tip You can slide your finger between icons to see the labels To avoid selecting an option slide your finger outside of the action bar 1 On the home screen sw...

Page 192: ...ackBerry Screen Reader is an assistive technology that lets users with vision impairment interact with their BlackBerry 10 device using speech output The BlackBerry Screen Reader uses text to speech T...

Page 193: ...screen If your device has a trackpad try not to touch it when you swipe up to unlock the screen Swipe up from the left side or right side of the trackpad With the point of regard on the minimized app...

Page 194: ...h two fingers to spell the last item phonetically Turn on or turn off Dark Screen Mode Tap once with two fingers Gestures for navigating on your device Gestures that start at the edges of the screen s...

Page 195: ...on tool that has more than one option An example is a date picker with columns for you to select weekday date and month options Double tap to expand the picker Flick up or down to find the correct val...

Page 196: ...se the size Swipe down with one finger while in the content to decrease the size Move left right up or down Swipe left right up or down with three fingers Stop the BlackBerry Screen Reader from readin...

Page 197: ...layout With the point of regard on the BlackBerry Keyboard swipe down with one finger Accept word prediction Swipe up with one finger Select text Double tap and hold with one finger This gesture sele...

Page 198: ...er reads the content that you inserted Hide the touch screen keyboard Note This gesture is only applicable to all touch devices When the keyboard is visible set the point of regard to the space bar th...

Page 199: ...ess Ctrl A Read from the current location Press Ctrl Shift A Set and speak the current point of regard Press Ctrl Enter or Ctrl Spacebar Access Discovery Mode Note Discovery mode allows you to find an...

Page 200: ...eft corner of the screen to return to the Accessibility screen Tap on the bottom left corner of the screen again to return to the System Settings screen With the point of regard on the minimized app d...

Page 201: ...the bottom left corner of the screen to set the point of regard Then tap on the bottom left corner of the screen again to return to the System Settings screen With the point of regard on the minimize...

Page 202: ...b Tap with one finger to activate the Verbosity field as the point of regard and open the drop down list of options c Tap with one finger set the point of regard on either the high verbosity or low v...

Page 203: ...kbox or option A menu is opened or closed The keyboard is visible or hidden if you have an all touch device Turn on audio cues for the BlackBerry Screen Reader using gestures When you turn on the Blac...

Page 204: ...the home screen swipe down from the top of the screen 2 Tap Settings to set the point of regard Then double tap to activate the Settings menu 3 Tap Accessibility to set the point of regard Then doubl...

Page 205: ...If your device has a trackpad try not to touch it when you swipe up to unlock the screen Swipe up from the left side or right side of the trackpad With the point of regard on the minimized app double...

Page 206: ...ft corner of the screen to return to the Accessibility screen Tap on the bottom left corner of the screen again to return to the System Settings screen With the point of regard on the minimized app do...

Page 207: ...mode You may want to temporarily turn off the magnification of your screen to see the whole screen at once and then turn on Magnify mode again to continue what you were doing Using two fingers triple...

Page 208: ...gs 3 Turn on the Hearing Aid Mode switch Turn on TTY support The TTY device that you want to connect to your BlackBerry device must operate at 45 45 bps TTY support is designed to allow your device to...

Page 209: ...ur device if you know the file or folder name tap to search for it Transfer files between your computer and device using a USB connection 1 Using a USB cable connect your BlackBerry device to your com...

Page 210: ...r folders Using a media card Want more space to store your ring tones videos pictures and songs For additional space to save documents and media files you can insert a microSD card into your BlackBerr...

Page 211: ...Do any of the following Turn on the Device Encryption switch Turn on the Media Card Encryption switch CAUTION Turn off encryption or back up your encrypted media card files before a security wipe A se...

Page 212: ...r the app that you want to delete tap If you don t see on the app icon the app can t be deleted Delete messages in the BlackBerry Hub that you don t need You can delete individual messages and multipl...

Page 213: ...vice and that it s inserted properly Using your device with BlackBerry Link Use BlackBerry Link to manage your device and allow connections between your device and your computer You can Allow remote f...

Page 214: ...ter Android 4 4 or later To download the latest version of BlackBerry Blend to your computer or tablet visit www blackberry com BlackBerryBlend Use BlackBerry Link to manage your device and allow conn...

Page 215: ...device to your computer using a USB cable 3 If necessary type the password for your device 4 At the side of the BlackBerry Link window click your device 5 Type a display name for your device 6 Do one...

Page 216: ...Manager app on your device to access and manage media and documents on the computer that BlackBerry Link is installed on By default devices you add to BlackBerry Link can access files in the media and...

Page 217: ...ile that s stored on your computer to your BlackBerry device you can view the file even when you re not connected to the Internet 1 On your device touch and hold a file that s stored on your computer...

Page 218: ...your device data select the Full Backup option To back up specific data select the Custom Backup option Click Configure Select the checkboxes beside the data that you want to include in your backup f...

Page 219: ...om Restore option Clear the checkbox beside one or more databases that you don t want to restore To restore data from a backup file that isn t listed click Navigate to the bbb or ipd file Click OK 6 C...

Page 220: ...Berry Link window click your device 4 Click Software Updates Check for Updates 5 If a software update is available click Install Update Note If you want software updates to be installed automatically...

Page 221: ...ile network instead of a Wi Fi network in the Device Connections section turn on the Use Mobile Network switch In the Device Connections section verify that the Allow Connections switch is turned on I...

Page 222: ...if your work space is locked If your device is activated on BlackBerry Enterprise Service 10 verify with your administrator that you can restore data to your device I can t restore a backup file to m...

Page 223: ...p Tip You can also minimize an app by pressing until the app is minimized Once the app is minimized you can highlight it on the home screen and press again to close the app Move an app icon or open ap...

Page 224: ...lder 3 Type the name of the folder 4 Tap Create Move an app icon out of a folder 1 In a folder on the home screen touch and hold an app icon until all of the icons start to blink 2 Drag the app icon t...

Page 225: ...n doesn t appear on these app icons Reinstall an app or game 1 On the BlackBerry World home screen tap My World My Apps Games 2 Tap Available To reinstall one app or game tap next to the app or game t...

Page 226: ...te tasks without looking at the screen Open the BlackBerry Assistant Do any of the following On the home screen tap Press and hold the Mute key on the right side of your device Tip You can also open t...

Page 227: ...your text messages Apps and Settings Open apps and change some of your device settings Search Search the Internet with your preferred search engine or search your device by keyword Navigation Get dire...

Page 228: ...what you can say or type in the BlackBerry Assistant You can find a list of sample requests that you can say or type for each app or service that the BlackBerry Assistant supports Depending on your d...

Page 229: ...hich categories to include in searches tap Categories To specify which search engines to use when you extend your searches to the Internet tap Extended Tip To change the order of categories or search...

Page 230: ...Press N Go to the schedule view Press D Go to the agenda view Press A Create a new event Press C Search your events Press S Edit an event Open an event and press E Subscribe to a public calendar on y...

Page 231: ...p Try using the pinch gesture to zoom in and see a more detailed view To view events for a month tap Numbers on the calendar are sized depending on the number of events booked for the work day the big...

Page 232: ...y After you add the participants to the event tap the event time If participants have a schedule conflict their names appear in red next to the time slider at the top of the screen To find a time that...

Page 233: ...ling the various numbers and conference call bridges Tip You can save your conference call details in the BlackBerry Calendar app settings so that you don t have to manually add the details to each co...

Page 234: ...n a Calendar reminder do one of the following To snooze a reminder for the default time set by the meeting organizer tap Snooze To set a custom snooze time tap Custom Select a snooze time Create a fol...

Page 235: ...bEx Meetings app must be installed in the personal space on your device 1 When you create a calendar event tap the Calendar drop down list 2 Turn on the Add WebEx switch 3 Tap Save 4 On the WebEx Meet...

Page 236: ...details are sent to the event participants in an email Join a WebEx event To join an event you must have the Cisco WebEx Meetings app installed on your BlackBerry device Note If your calendar event i...

Page 237: ...ult calendar that you add events to and send meeting invitations from in the Calendar drop down list tap a calendar Enable Meeting Mode When you turn on Meeting Mode your notifications are automatical...

Page 238: ...igned to that calendar The email address that you use must already be added to your device Some accounts don t allow you to change the email address for example your work account 1 In the Calendar app...

Page 239: ...crosoft Outlook or Apple iCal try using BlackBerry Link to sync the calendar info on your computer with your BlackBerry device For more information see the BlackBerry Link help If your calendar still...

Page 240: ...a contact s details press B Add a contact to the Contacts app 1 In the Contacts app tap 2 Enter the information for the contact For additional fields tap 3 Tap Save Tip To choose the account or storag...

Page 241: ...e the same first and last names mobile phone number BlackBerry ID and so on You can choose whether or not you want your device to merge your contacts automatically 1 In the Contacts app swipe down fro...

Page 242: ...w shows you your contacts most recent updates from social networking apps like Twitter and Facebook If you added a contact s company name the Updates view also shows you news about that company Tap on...

Page 243: ...ne Create a contact group in the Contacts app You can group contacts together so that you can easily send messages to everyone in the group set up meetings and share files You can find your groups in...

Page 244: ...to your favorites their pictures appear at the top of your contact list so that you can quickly connect with them 1 In the Contacts app touch and hold a contact 2 Tap Contact someone 1 Touch and hold...

Page 245: ...which contacts you see in your contact list View contacts by account or type You can quickly filter your contact list to see only specific contacts for example BBM or contact groups 1 In the Contacts...

Page 246: ...Contacts app touch and hold a contact 2 Tap 3 Tap the contacts that you want to merge 4 Tap My contacts pictures change sometimes If you added a social networking account to your BlackBerry device an...

Page 247: ...or stop the timer press On the Stopwatch screen to reset the timer press Setting the alarm clock Set an alarm 1 Tap 2 At the bottom of the screen turn on the Alarm switch 3 Touch and hold the dial out...

Page 248: ...arm times by touching and holding any of the dials outside of the clock face and sliding the dial around the clock face to your desired time Manage your additional alarms 1 Tap 2 Do any of the followi...

Page 249: ...rt a new lap tap Lap Timer Set the timer 1 Tap 2 Touch and hold the dial outside of the clock face 3 Slide the dial around the clock face to your desired time 4 Tap Tip The dial allows you to set the...

Page 250: ...ap Turn on bedside mode When bedside mode is turned on you re not notified of new messages but any alarms that you have set will sound and your BlackBerry device displays the time dimly lit You can al...

Page 251: ...During Calls Instant Previews or LED settings 4 If necessary to set customized app notifications that override the settings for the notification profile tap Customize App Notifications Tip To turn on...

Page 252: ...ght pose a risk to your device and personal data You should only install apps from trusted sources While most apps designed for Android smartphones can be installed and opened on BlackBerry devices so...

Page 253: ...s the screen Slide your finger diagonally up and to the left Change the screen size of an Android app If an Android app does not appear correctly on your device you can change the screen size of the A...

Page 254: ...s a pin on the map tap a search result 3 On the map to view more information about the location including phone numbers and reviews tap the location name 4 To get directions next to a search result or...

Page 255: ...rn by turn directions in the street level view tap anywhere on the screen Tap Switch to the map or detail view for turn by turn directions By default turn by turn directions start with the street leve...

Page 256: ...he types of things that you want to avoid Tap the type of route that you want to take Recalculate routes While viewing or listening to turn by turn directions you can manually recalculate your directi...

Page 257: ...laces You can clear the list of recently viewed places in BlackBerry Maps Tip If you have places that you want to keep so that you don t have to search for them again add them as a favorite before you...

Page 258: ...st or shortest route or want to avoid certain things on your route such as highways toll roads car sharing lanes or ferries you can change your default settings 1 In the Maps app swipe down from the t...

Page 259: ...s Some apps require GPS location information to work as expected 1 On the home screen swipe down from the top of the screen 2 Tap Settings Location Services 3 Turn on or turn off the Location Services...

Page 260: ...ompass points to can be influenced by several factors and isn t constant True north or geographical north is what you would see on a paper map and is constant If you would prefer to navigate based on...

Page 261: ...BlackBerry Browser to browse the Internet quickly and conveniently on your BlackBerry device Keyboard shortcuts Browser Action Shortcut Go forward one page Press N Go back one page Press P Find text...

Page 262: ...rch engine icon in the top right corner of the screen 2 Tap the search engine that you want to use Add a new search engine You can add search engines so that they are available in the drop down list w...

Page 263: ...b 1 In the Browser touch and hold a link 2 Tap Share a link or picture You can share items on the web through an email a text message Facebook Twitter BBM and more In the BlackBerry Browser do one of...

Page 264: ...p To resume voice support tap To hear a specific section of a document select a block of text Tap Find files that you downloaded After you download a file from the BlackBerry Browser you can go to the...

Page 265: ...ous Browser session 1 In the Browser tap Display and Actions 2 Tap the On Startup Show drop down list To set a specific home page tap My Home Page Type a web address To show thumbnails of the webpages...

Page 266: ...lated webpages or blogs In the BlackBerry Browser tap To add a tag touch and hold a bookmark Tap In the Add tags field type a tag name To rename a tag tap Tags Touch and hold a tag Tap Type a new name...

Page 267: ...banking sites use certificates to help prove authenticity If a website has a certificate certificate icons appear beside the web address bar Website certificate icons Icon Description The website s id...

Page 268: ...ber information about your preferences and user information but cookies can pose a privacy risk as well Clear Cookies and Other Data Clear all of your saved Browser information Clear History Clear you...

Page 269: ...an email Have an event coming up Try making a smart tag that contains the event information then copying the smart tag to a writeable NFC tag that is attached to a small gift for your guests The NFC...

Page 270: ...odel You can create your own smart tag to share with other devices save to an NFC tag or display as a QR Code 1 In the Smart Tags app tap 2 Tap a tag type 3 In the fields that appear on the screen ent...

Page 271: ...g that when opened takes you to your LinkedIn profile in the Browser Geo Location Use to create a smart tag that when opened searches for directions in the Maps application Phone Use to create a smart...

Page 272: ...p a message type or application To send the smart tag to another NFC enabled BlackBerry device tap NFC Align the backs of the devices To copy the smart tag to a writeable NFC tag tap Tap your device a...

Page 273: ...n the Smart Tags app tap 2 Align the back of your BlackBerry device with an NFC tag File Manager You can use File Manager to view save zip and share files and folders on your BlackBerry device You can...

Page 274: ...es to file and folder names such as fixing a typo or word To rename a file or folder 1 Touch and hold a file or folder 2 Tap Tip To change a file type touch and hold a file Tap Add a folder When you o...

Page 275: ...rt Name Date Type or Size To change the order of your files and folders tap Order Ascending or Descending Select multiple files 1 Tap 2 Tap 3 Tap the items that you want to select To deselect an item...

Page 276: ...files or folders you want to zip then tap Unzip a file You can unzip files and also preview their contents When you unzip a file a folder is created with the same name as the zip file The unzipped con...

Page 277: ...calculations to specify the number of people included on the bill and the percentage of the bill or to calculate a percentage for the tip The tip calculator can also calculate how much each person owe...

Page 278: ...s Your work space can include a separate version of BlackBerry World that contains the applications you are allowed to download and use at work If your work space is protected with a password you must...

Page 279: ...o have it reset If you exceed the number of allowed attempts to enter your work space password your work space and all of its contents are deleted Change your work space password You might be able to...

Page 280: ...es associated with an Enterprise Mobility Management solution from BlackBerry To confirm if your device uses BlackBerry Balance do one of the following On the home screen swipe down from the top of th...

Page 281: ...or the Amazon Appstore or that your wireless service provider or your administrator send to your device Depending on your device model some of these apps and features might not be available to you Des...

Page 282: ...ata You can open two instances of these apps at the same time Depending on the rules set by your administrator some apps might not appear in your work space Adobe Reader BlackBerry Browser BlackBerry...

Page 283: ...can t use a picture taken using the camera in your work space or a picture that you downloaded from an email message sent to your work account Personal apps can t access pictures and documents in you...

Page 284: ...mber Collecting and organizing tasks notes and more with the Remember app If you re planning a trip to Paris you can create a folder called My Trip to Paris in the Remember app As you re browsing the...

Page 285: ...accounts you might not be able to choose whether the entry is a note or task 1 Tap Notes or Tasks 2 Tap 3 Enter the information for the entry such as a title notes tags and a due date 4 Tap Save Add...

Page 286: ...2 In the Additional notes field tap Stop synchronizing folders in the Remember app When you add an email account that is supported by Microsoft Exchange ActiveSync by default the tasks and notes from...

Page 287: ...ou change an entry in the Remember app you can convert its format for example from a note to a task 1 Tap the folder name or if your entry isn t saved to a folder tap Unfiled 2 Tap Task or Note 3 Sele...

Page 288: ...to sort through or view your entries in the Remember app You can use the search feature to easily find the entries you need Search for an entry in the Remember app 1 Open a folder or task list 2 Star...

Page 289: ...s to take effect Troubleshooting Remember app I can t add due dates tags voice notes or attachments to an entry If your entry is in a folder that s synced with an email account or an Evernote account...

Page 290: ...e is set up to use BlackBerry Balance you might need to unlock your work space to access all of your folders and entries 1 In the Remember app at the top of the screen tap Tap to Unlock Work Space 2 E...

Page 291: ...ever lost or stolen Keep track of your app purchases and payment options in the BlackBerry World storefront Use BBM features such as backing up and moving BBM contacts to a new BlackBerry device Passw...

Page 292: ...service provider for example if you re traveling and want to use a local service provider s network you can request unlock codes MEP codes from your current service provider and change the Phone Netwo...

Page 293: ...ck your device when it s in open view or not in use 1 If you don t have a password on the home screen swipe down from the top of the screen Tap Settings Security and Privacy Device Password Turn on th...

Page 294: ...OK 6 Type your work space password Tap OK Unlock your device with a network unlock code To obtain the unlock codes for your BlackBerry device contact your service provider Your device might be networ...

Page 295: ...eft feature turned on to set up your device again you will need to enter your BlackBerry ID BlackBerry recommends that you regularly create and save a backup file on your computer Display text when yo...

Page 296: ...se the smart card Public key operations such as verification and encryption use the public certificates on your device Use two factor authentication Two factor authentication lets you use a smart card...

Page 297: ...your BlackBerry device to temporarily store your smart card password so that you don t have to enter it as often To clear the cache lock your device 1 On the home screen swipe down from the top of the...

Page 298: ...BlackBerry ID On the BlackBerry Protect website you can view the current location of your device on a map make it ring even if it s in silent mode or display a custom message on your locked device to...

Page 299: ...oubleshooting BlackBerry Protect I can t turn on BlackBerry Protect To turn on BlackBerry Protect you must sign in with a valid BlackBerry ID If your BlackBerry device is associated with an Enterprise...

Page 300: ...computer to increase the security of data on your device And if you need to permanently delete all data from your device you can wipe it Setting security permissions for apps BlackBerry 10 OS include...

Page 301: ...lackBerry World with BlackBerry Guardian BlackBerry Guardian evaluates all apps and games in BlackBerry World before they re made available for downloading BlackBerry Guardian is designed to protect y...

Page 302: ...the Username 2 On your device on the home screen swipe down from the top of the screen 3 Tap Settings About 4 In the Category drop down list tap Network 5 In the Wi Fi or USB section make note of the...

Page 303: ...u didn t save the backup file to a media card you can use BlackBerry Link to transfer the records 1 In the Password Keeper app swipe down from the top of the screen 2 Tap Import Passwords 3 Complete t...

Page 304: ...e dialog box appears tap Password Keeper 4 If the webpage isn t the login webpage go to the login webpage and tap Insert Login Info Tip To use the current webpage as the website for this password reco...

Page 305: ...to remember the specific questions and answers that you set up on individual websites Tip For an answer that s more difficult to guess Password Keeper can generate a random answer for you 1 In the Pa...

Page 306: ...do any of the following Swipe down from the top of the screen Tap Turn on or turn off the Show password switch In a password field tap Change the criteria for generating passwords When you add a passw...

Page 307: ...nd confidential information and or trade secrets this documentation may describe some aspects of BlackBerry technology in generalized terms BlackBerry reserves the right to periodically change informa...

Page 308: ...OSE OF THIS AGREEMENT OR OF ANY REMEDY CONTAINED HEREIN AND B TO BLACKBERRY AND ITS AFFILIATED COMPANIES THEIR SUCCESSORS ASSIGNS AGENTS SUPPLIERS INCLUDING AIRTIME SERVICE PROVIDERS AUTHORIZED BLACKB...

Page 309: ...ED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY BLACKBERRY FOR PORTIONS OF ANY BLACKBERRY PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION The information provided in this gui...

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