Bioneer Exicycler 384, User Manual

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www.bioneer.com
BQ-042-101-12
Revision : 0 (2018-07-05
Exicycler
™
384
Returning
Exicycler™ 384 for Service
1) Decontaminate the instrument.
If the bath block became contaminated with radioactivity, use a commercially available decontaminant
to remove the contamination. If the block is not decontaminated, the instrument cannot be returned to
Bioneer for service.
2) Complete certification for instrument decontamination.
3) Fax or e-mail( exicycler-support@bioneer.com ) the service request form to the customer center.
4) Pack the instrument in the provided packaging, without any accessories or power cords. Include
service request form in the box.
Note:
Request for instruments repair without the service request form can lead to delayed in service.
5) Affix the provided postage to the box, then ship the instrument to the designated facility. The repair
process requires 1 to 3 weeks.