background image

PRINT SERVER TROUBLESHOOTING GUIDE

Problem

Cause

Solution

powered on, and on line.

Print job sent to a queue to
be serviced by the print
server does not print or does
not print correctly
(continued).

PS-4A, PS-4C, or PS-4E is
configured to service the
queue on more than one
peripheral port.

Check all printers configured
to service the queue and see
if the print job printed on a
different printer.

Print server not configured to
service the queue.

Verify the unit has been
added to the network as a
print server and the print
server has been authorized
to service the selected
queue.

Print data not correctly
formatted for the desired
printer.

Ensure the print job includes
the correct escape codes for
the desired printer.  This is
typically done by selecting
the correct printer driver in
your application package,
PRINTDEF, or PRINTCON.

Banner page used when
sending to a non-ASCII
printer.

Specify no banner page
when using NPRINT or
CAPTURE.

Graphics file sent using tabs.

Use the 

NT

 (no tabs)

parameter when using
CAPTURE or NPRINT.

PS-4C or PS-4E serial ports
not configured to match
serial parameters of the
printer.

Use the BayTech software
utility to configure the serial
parameters of the peripheral
port to match those of the
printer.

Some print jobs pass through
the queues without printing

PS-4A, PS-4C, or PS-4E
peripheral port that does not
have a printer physically
attached to it is configured to
service print queues.

If the "Queue Servers" box in
PCONSOLE contains the
name of a print server port
that does not have a printer
physically attached to it,
delete that port from the list
and reset the unit.

Another print server is
servicing the selected queue.

Either select a different
queue or change the queue
the other print server is
using.

Print jobs sent out a parallel
port on a PS-4A or PS-4E
are missing characters

Slow response time on
attached parallel printer's
Busy line

Increase the Line Delay
option in the "Port
Configuration" menu (see

Section 7.6.5.1

).

Summary of Contents for LASERSHARE PS-MIO

Page 1: ...OWNER S MANUAL ________________ BAYTECH NETWORK SERVER PS SERIES PS 4A PS 4C PS 4E LASERSHARE PS MIO BayTech Publication U140E095 03 ...

Page 2: ...If you have any problems with your installation please contact a BayTech applications engineer at 1 800 523 2702 for assistance BayTech or your local BayTech dealer are the sole support contacts for BayTech network print server products BayTech also manufactures other data communications devices that include printer sharing solutions statistical multiplexing and data acquisition controllers If you...

Page 3: ...s and registered trademarks of International Business Machines Corporation Hewlett Packard LaserJet is a product and registered trademark of the Hewlett Packard Company MS DOS is a trademark of Microsoft Inc Novell and NetWare are registered trademarks of Novell Inc Mirror is a registered trademark of SoftKlone Distributing PC Plus is a registered trademark of DATASTORM TECHNOLOGIES INC pcANYWHERE...

Page 4: ...LING 23 5 1 NETWORK INTERFACE 23 5 1 1 10BASE2 COAX CONNECTION 25 5 1 2 10BASE T MODULAR CONNECTION 26 5 1 3 TOKEN RING CONNECTION 27 5 1 3 1 TOKEN RING STP CABLING 28 5 1 3 2 TOKEN RING UTP CABLING 28 5 2 PS 4C AND PS 4E SERIAL PERIPHERAL INTERFACE 29 5 3 PS 4A AND PS 4E PARALLEL PRINTER INTERFACE 31 6 PRINT SERVER INSTALLATION USING PCONSOLE 32 7 PRINT SERVER SOFTWARE PSQMGR 35 7 1 GENERAL INFOR...

Page 5: ...NT SERVERS Info 59 7 6 7 PRINT SERVERS BayTech 60 7 6 7 1 BAYTECH PRINTSERVER SETUP Rename PrintServer 61 7 6 7 2 BAYTECH PRINTSERVER SETUP Update Mode Change 62 7 6 7 3 BAYTECH PRINTSERVER SETUP Queue Service Intv 62 7 6 7 4 BAYTECH PRINTSERVER SETUP Preferred Server 63 7 7 QUICK PRINT SERVER INSTALLATION USING PSQMGR 65 7 8 BCON EXE COMMAND LINE UTILITY 68 8 MODEM COMMUNICATION 70 8 1 DIAL OUT M...

Page 6: ...96 A 3 1 8 WIRE CABLING 96 A 3 2 4 WIRE CABLING 97 A 4 PS 4E AND PS 4A PARALLEL CABLING 98 APPENDIX B MSHELL MESSAGE SUMMARY 99 APPENDIX C TROUBLESHOOTING 101 APPENDIX D EPROM UPGRADE INSTRUCTIONS 103 D 1 PS 4A PS 4C AND PS 4E 103 D 2 PS MIO 104 APPENDIX E MECHANICAL LAYOUTS 105 E 1 PS 4A PS 4C AND PS 4E 105 E 2 PS MIO 106 E 3 PS 4A SHIELDED TWISTED PAIR JUMPER LOCATION 107 E 4 PS 4C SHIELDED TWIS...

Page 7: ...e IEEE 802 3 Ethernet standard or the IEEE 802 5 Token Ring standard The IEEE 802 3 models may be modified to support the 802 2 frame type All models are compatible with file servers running Novell NetWare 3 XX and 4 XX using normal NetWare commands and utilities i e PCONSOLE CAPTURE and NPRINT You may use an Ethernet 10BASE2 thin coax 10BASE T twisted pair or a DB 9 RJ 11 Token Ring network inter...

Page 8: ... network users are able to print to attached printers in the same manner as they would to any other Novell print server using NetWare print commands The method in which print queues are serviced is similar to PSERVER i e queue service mode The BayTech print server may be programmed to update its queue information automatically or manually when changes are made to queue assignments Utility software...

Page 9: ...d to a PS 4E IMPORTANT In this manual we assume you know some basic information about Novell based networks including basic DOS commands your network s operating system the NetWare version number and the basic functions of Novell s PCONSOLE program If you have any questions regarding the Novell PCONSOLE program please refer to your NetWare documentation Figure 1 ...

Page 10: ...r used with Thin Ethernet cable PCONSOLE Novell Netware Print Console utility which allows you to configure print servers print queues and control network printing PRINT SERVER A hardware or software item which services a network print queue and sends the print data to a printer TSR Terminate and Stay Resident A program which stays in your PC s memory until either unloaded or the PC is rebooted Us...

Page 11: ...ompliant NOTE If you have a 10BASE2 or 10BASE T unit and your network uses a frame type other than 802 3 e g Ethernet II or SNAP please see the IMPORTANT statement in Section 5 1 Network Interface NETWORK OPERATING SYSTEM COMPATIBILITY Netware V3 XX and V4 XX PERIPHERAL PORT HANDSHAKING CTS DTR EIA 232 or HSI HSO EIA 422 selectable XON XOFF CONNECTORS Network Port Thin coax BNC type Twisted pair R...

Page 12: ... PS 4A PS 4C and PS 4E 4 lbs PS MIO 0 5 lbs MOUNTING PS 4A PS 4C and PS 4E Desk top PS MIO Installs in the MIO slot of the HP LaserJet Series IIISi Series 4 Series 4 or Series 4Si ENVIRONMENT 0 degrees to 50 degrees C temperature 5 to 95 humidity WARRANTY One full year NETWARE QUEUE SERVICE FEATURES Maximum number of queues serviced 32 Maximum number of file servers 32 Simultaneous port operation ...

Page 13: ...bled blank HangUp String ATH0 M WkStn Init String Disabled blank Access Code Disabled Timeout 90 seconds Nmbr of Rings 0 Applicable for dial in modem communication only if the port is configured as a modem port Network Port Print server name BT xxxxxx where xxxxxx is the last six hex characters of the node address The default name is labeled on the bottom of the unit Update operation mode Manual N...

Page 14: ... 7 or 8 bits Stop bits 1 1 1 2 or 2 Parity Even odd or none Handshaking None XON XOFF or DTR Virtual circuit connection Printer or modem Serial interface EIA 232 or EIA 422 Modem Init String Any string up 46 characters Prompt String Any string up 46 characters Answer String Any string up to 22 characters HangUp String Any string up to 22 characters WkStn Init String Any string up to 22 characters ...

Page 15: ...vention up to 48 characters Reset Performs software or hardware reset Update Operation Mode You may program the print server to update its queue information either automatically or manually In automatic mode the unit will search for any changes made in its queue assignments every 1 to 99 minutes without intervention by the user In manual mode the unit will need to be reset after queue assignment i...

Page 16: ...jet 4 4Si printer and does not have parallel or serial ports If you are installing a LaserShare PS MIO install the unit into the MIO slot of the printer as described in Section 4 5 and proceed to Step 2 Determine what devices will connect to the print server and if these devices will connect as serial or parallel Typical devices include printers plotters modems or Tran x high speed serial to paral...

Page 17: ...instructions using PCONSOLE or Section 7 7 if using PSQMGR Section 7 8 discusses how to change the print server name and or serial port parameters using BCON Printing is typically accomplished using Novell s CAPTURE command NPRINT command or directly from PCONSOLE 4 MODEM COMMUNICATION NOTE If you are installing a LaserShare PS MIO skip this step If a serial port on the print server is to be used ...

Page 18: ...kette and installation using PSQMGR Before you proceed with installation you should determine the names of the print queues to be serviced by the BayTech print server For the PS 4A PS 4C and PS 4E you should determine the number and type of printers that will connect to the unit UNPACKING After opening the box check the packing list that comes with your BayTech print server to ensure that you have...

Page 19: ...Print Server contains a single zipped file INSTALL EXE To install the BayTech utility software on your network first log in as a supervisor and use the DOS COPY command to copy INSTALL onto a public directory on a file server which the supervisor and users have access to Next type INSTALL from the public subdirectory prompt This command will expand seven files onto the public subdirectory PSQMGR E...

Page 20: ...s been added to your network as a print server and the relevant print queues assigned to it see Section 6 If you will be using the BayTech utilities see Section 7 you must power up the BayTech print server after all external cables have been connected The PS 4A PS 4C and PS 4E models require external DC power The external power supply provided with your print server supplies 9 VDC at 1 A To apply ...

Page 21: ...igh speed converter you must reconfigure the serial interface of the port s to EIA 422 If you will be connecting any EIA 232 serial printers plotters or modems you must use EIA 232 serial interface default Serial interface selection should be done before any other hardware installation such as connecting cables or applying power Once you have made any necessary changes for serial interface you may...

Page 22: ...on pin a pin marked 232 and a pin marked 422 Each port is configured for EIA 232 or EIA 422 serial interface by positioning four jumpers to connect the common pin and the 232 pin for EIA 232 default or the common pin and the 422 pin for EIA 422 IMPORTANT For each port all jumpers must be installed either to the 232 or 422 side for the desired serial interface 4 Procee d to Sectio n 4 6 422 232 422...

Page 23: ...lling the PS MIO into an HP LaserJet Series 4 HP LASERJET SERIES IIISI INSTALLATION The PS MIO installs inside the HP Laserjet IIISi in the place of the existing interface or adapter card The interface card has a Centronics parallel port and an EIA 232 EIA 422 serial port as shown in Figure 3 below Figure 3 HP Laserjet Series IIISi Interface Card ...

Page 24: ...serJet IIISi 1 IMPORTANT Remove power from the printer by positioning the on off switch to the 0 off position and unplugging the electrical cord from the AC outlet 2 Remove any interface cables connected to the parallel or serial ports of the interface card Next loosen the two thumbscrews that secure the interface card into the I O slot You may need a flat head screw driver to initially loosen the...

Page 25: ... then release the Test key The printer should print out a SELF TEST page which will include information for the PS MIO as follows MIO CONFIGURATION Bay Technical Associates Inc Version 1 00 LaserShare PS MIO NAME XXX ADDRESS YYY XXX is the print server name and YYY is the print server node address This menu will confirm the installation of the PS MIO Proceed to Section 4 6 ...

Page 26: ...city To avoid damage either use an anti static wrist strap and a grounding mat similar to those included in the Electrically Conductive Field Service Grounding Kit HP 9300 0933 or touch the surface of the bubble wrap the LaserShare comes shipped in and any bare sheet metal surface on the rear of the printer Avoid moving about the work area especially if it is carpeted Handle the PS MIO carefully a...

Page 27: ... 3 Install the PS MIO into the I O slot with the 48 pin connector towards the top of the board by sliding it along the card guides inside the slot while holding the thumbscrew posts You should feel the connector on the PS MIO card insert into the connector inside the I O slot Tighten both thumbscrews with the flat head screw driver 4 Apply power to the printer When the printer completes its self t...

Page 28: ...acters of the node address The default name is labeled on the unit Operation mode Manual Queue service interval 4 seconds Serial ports on the PS 4C and PS 4E only The Factory Setup selection under the Port X Modem Setup menu in PSQMGR see Section 8 2 will reset the dial in modem parameters on PS 4C and PS 4E modem ports to the following factory default values Modem Init String ATS0 1 C1 M Prompt S...

Page 29: ...een added Otherwise you would have to update the desired file servers individually Other advantages of the BayTech utility software are described in Section 7 1 CABLING Section 5 1 discusses the hardware interface to the network and Section 5 2 explains how to cable your printers or plotters to the PS 4A PS 4C or PS 4E CAUTION Power should be removed anytime cables are installed NETWORK INTERFACE ...

Page 30: ...System Administration documentation for more information on loading a LAN driver more than once You may hardware configure the print server to support the 802 2 frame type without the need to add another frame type to your file server This is done by removing the jumper at JP2 Once this jumper is removed the unit will only recognize 802 2 frames and will no longer recognize 802 3 frames Please see...

Page 31: ...int server connects to any BNC connector on the network cable BayTech provides a T connector for this purpose Please see Figure 6 below PARALLEL PORTS 2 1 3 SERIAL PORTS 4 OFF 0 1 ON POWER MADE IN USA NETWOR POWER 9VDC PS 4E Figure 6 PS 4E Connection to Network ...

Page 32: ...d to Section 6 if using PCONSOLE to add the BayTech print server to the network or Section 7 if using the BayTech software If you are installing a PS4C CX or PS4E CX proceed to Section 5 2 If you are installing a PS4A CX proceed to Section 5 3 ...

Page 33: ...r Cabling UTP If your application uses Shielded Twisted Pair Cabling STP you must configure a jumper on your print server The required jumper number is JP5 for the PS 4A and PS 4E and or JP6 for the PS 4C Appendix E 3 shows the location of this jumper for the PS 4A Print Server Appendix E 4 shows the jumper location for the PS 4C Print Server Plus and Appendix E 5 shows the jumper location for the...

Page 34: ...ls have two connectors on the rear of the unit for interface to the Medium Access Unit MAU A DB 9 connector is used for shielded twisted pair connections STP and an RJ 11 connector is provided for unshielded twisted pair connections UTP WARNING Do not use both the UTP and STP connectors simultaneously as permanent damage to the unit will result Refer to Section 5 1 3 1 if you will be using STP cab...

Page 35: ... systems having wiring closets Please see Figure 7 below for the recommended cabling diagram TOKEN RING UTP CABLING An unshielded PC adapter cable consisting of 2 unshielded twisted pairs with an RJ 11 plug at each end can be used The UTP connector should be used for type 3 4 conductor or 6 conductor wiring connections Please see Figure 8 below for the recommended cabling diagram Figure 7 Figure 8...

Page 36: ...ccept RJ 11 4 wire or RJ 12 6 wire connectors Figure 9 and Figure 10 on the following page are drawings of an RJ 45 receptacle and plug The pin signal definition for each port is determined by the serial interface you are using Figure 9 RJ 45 Receptacle Figure 10 RJ 45 Plug If the serial ports of the PS 4C or PS 4E are set for EIA 232 serial interface default and you will be connecting a device th...

Page 37: ... 2 3 4 TX TX Output 232 Transmit Data 422 Transmit Data 3 4 5 RX RX or HSI Input 232 Receive Data 422 Receive Data XON XOFF mode or Handshake In hardware mode 4 5 6 RI RX or HSI Input 232 Ring Indicator from modem 422 Receive Data XON XOFF mode or Handshake In hardware mode 6 7 DCD NU Input 232 Data Carrier Detect from modem 422 No Connection 8 CTS NC 232 Clear To Send 422 Not Used Please see Appe...

Page 38: ...ble The pin layout for the DB 25 connector is similar to IBM PC parallel connector and uses the following signals PARALLEL PORT PIN DEFINITION Signal Name DB 25 Pin Strobe 1 Data Bit 0 2 Data Bit 1 3 Data Bit 2 4 Data Bit 3 5 Data Bit 4 6 Data Bit 5 7 Data Bit 6 8 Data Bit 7 9 Acknowledge 10 Busy 11 P End Out of Paper 12 Select 13 Auto Feed 14 Error 15 Initialize Printer 16 Select Input 17 Ground ...

Page 39: ...figuration changes made in PCONSOLE i e print server name and serial parameters If you use PCONSOLE to add the BayTech print server to the network and assign print queues a quick way to change these parameters is to use the BCON EXE command line utility see Section 7 8 Follow the steps below to add the BayTech print server to the network using PCONSOLE 1 Log in as a Supervisor and run Novell PCONS...

Page 40: ... name entered in Step 4 from the Print Servers list c Select Print Server Configuration from the Print Server Information menu d Select Printer Configuration Define the printers for the BayTech print server by selecting the desired printers from the Configured Printers list For each printer use the Defined elsewhere type e Select Queues Serviced by Printer from the Print Server Configuration menu ...

Page 41: ...rint server by applying power to it 7 The installation is complete You should use the BayTech software utility if you need to change any of the BayTech print server settings Refer to Section 7 8 for a detailed explanation of the various utility commands Otherwise you should be able to print through the BayTech print server using normal NetWare print commands e g CAPTURE NPRINT or PCONSOLE BayTech ...

Page 42: ... it using PCONSOLE you may wish to use BCON EXE to make any desired changes to the print server parameters GENERAL INFORMATION PSQMGR is a menu driven general print server management utility which is also used to configure the BayTech print server On any BayTech print server you may change such items as the print server name the parameters of serial printer ports the queue service interval and the...

Page 43: ...re will be no unused directories on the file server s You may manipulate print server operator and user lists for the same print server on multiple file servers from one menu in PSQMGR This is also true for print queue operator and user lists With PSQMGR you may select a password for the print server that will be registered simultaneously on all file servers on which the print server is installed ...

Page 44: ... PSQMGR type PSQMGR from the network prompt An introductory menu will appear for a few seconds showing the BayTech logo program name and revision number Next the Information menu will appear as follows This menu is used for identification purposes only The Information menu will appear when you first enter into PSQMGR and when you select the About symbol in the upper left corner of your screen Pres...

Page 45: ...tter associated with the desired item simultaneously To highlight items such as file print servers and print queues you may use the arrow keys if you do not have a mouse Some menu choices will prompt you to type in the relevant information e g print server name Some menu choices will display a drop down menu You may highlight the desired item and press ENTER or double click with the mouse FILE SER...

Page 46: ... for that file server To log in to a file server in the Available Servers list first select the Available Servers list Next highlight the desired file server and select Login The Login menu will appear Type in your user name followed by any applicable password The selected file server will appear in the Logged Servers list To log out of a file server in the Logged Servers list first select the Log...

Page 47: ...le Server choice is discussed in Section 7 3 the Queues choice is discussed in Section 7 5 and the Print Server choice is discussed in Section 7 6 Select Exit to exit PSQMGR NOTE You may select File Server from the main menu by typing F if the cursor is displayed or ALT F if the cursor is not displayed Likewise you may select Queues by typing Q or ALT Q Print Server by typing P or ALT P or Exit by...

Page 48: ...n the symbol shown adjacent to the Current File Server field or by typing ALT C The list of logged file servers will appear Highlight the desired file server and then press ENTER or double click On the right are eight possible choices Insert Delete Oprs Users Entries Info Servers and Exit The functionality of these choices is described in Section 7 5 1 through Section 7 5 4 The Exit selection is u...

Page 49: ...ilable file servers Type in the name of the print queue to be created in the Queue Name field and select the Available file server list Highlight the desired file server and select Add Repeat this procedure for each file server to which you wish to add the new print queue If you add the new queue to a file server in error highlight the file server in the Installed list and select Remove ...

Page 50: ...he Queues menu The Delete Queue menu will appear as follows 4 This menu shows Queue Name Installed file servers and Available file servers Highlight the file server you wish to delete the selected queue from in the Installed list and select Remove If you delete the print queue from a file server in error highlight the file server in the Available list and select Add ...

Page 51: ...shown adjacent to the Current File Server field or by typing ALT C The list of logged file servers will appear Highlight the desired file server and then press ENTER or double click The selected print queue will appear in the Queue Name field You may add an operator in the Available Operators list on the right to the Present Operators list on the left by highlighting the desired operator and selec...

Page 52: ...n the symbol shown adjacent to the Current File Server field or by typing ALT C The list of logged file servers will appear Highlight the desired file server and then press ENTER or double click The selected print queue will appear in the Queue Name field You may add a user in the Available Users list on the right to the Present Users list on the left by highlighting the desired user and selecting...

Page 53: ...ng on the symbol shown adjacent to the Current File Server field or by typing ALT C The list of logged file servers will appear Highlight the desired file server and then press ENTER or double click On the right are eight possible choices Insert Delete Oprs Users Config Info BayTech and Exit The functionality of these choices is described in Section 7 6 1 through Section 7 6 7 The Exit selection w...

Page 54: ... Uninstalled Print Server If you select Uninstalled Print Server a list of uninstalled print servers will appear if the print server is physically connected to the network and powered up Highlight the print server to be inserted and press ENTER or double click The selected print server will appear in the Print Server Name field The Available list on the right shows the available file servers for t...

Page 55: ...ghlight the desired print server in the Print Servers list and select Delete from the Print Servers menu The Delete Print Server menu will appear as follows Highlight the file server you wish to delete the selected print server from in the Installed list on the left and select Remove If you delete the selected print server from a file server in error highlight the file server in the Available list...

Page 56: ...e Current File Server field or by typing ALT C The list of logged file servers will appear Highlight the desired file server and then press ENTER or double click The selected print server will appear in the Print Server Name field You may add an operator in the Available Operators list to the Present Operators list by highlighting the desired operator and selecting Add You may remove an operator i...

Page 57: ... clicking on the symbol shown adjacent to the Current File Server field or by typing ALT C The list of logged file servers will appear Highlight the desired file server and then press ENTER or double click The selected print server will appear in the Print Server field You may add a user in the Available Users list on the right to the Present Users list on the left by highlighting the desired user...

Page 58: ...out communication The Print Server Configuration menu will appear as follows This menu shows Information Source Print Server Name Current File Server and Printer List You may change the current file server by clicking on the symbol shown adjacent to the Current File Server field or by typing ALT C The list of logged file servers will appear Highlight the desired file server and then press ENTER or...

Page 59: ...shown when the Information Source is File Server If the Information Source is Print Server the Delete Printer selection will be replaced with Status Control This selection allows client support which is used to show the current status of the highlighted printer and for printer control see Section 7 6 5 4 NOTE You will not be able to select File Servers Queues Delete Printer Status Control Modem Se...

Page 60: ...The Port Configuration menu will appear as follows for serial ports Make the desired changes and select OK to install the printer The Next Printer selection allows you to configure the next highest printer port Refer to your NetWare Print Server documentation for a description of Starting Form and Q Change Mode NOTE Any menu item with a adjacent to it indicates a list of possible choices may be ac...

Page 61: ...llel ports of the PS 4A and PS 4E are capable of sending data to the printer at rates in excess of 90K bytes sec Some older printers may lose data at this rate due to the slow response of their busy lines If you notice a parallel printer losing data you may program the parallel port s on the PS 4A or PS 4E to print slower by configuring the Line Delay option in the port configuration menu Enter a ...

Page 62: ...s menu will show Print Server Printer Current File Server Assigned Queues and Available Queues You may change the current file server by clicking on the symbol shown adjacent to the Current File Server field or by typing ALT C The list of logged file servers will appear Highlight the desired file server and then press ENTER or double click The name of the selected print server will appear in the P...

Page 63: ...e selected printer if it is installed PSQMGR will respond with an Information menu which will ask if you are sure that you wish to delete the printer If so select OK If not select Cancel NOTE This selection will be displayed only when the Information Source is File Server PRINT SERVER CONFIGURATION Status Control If you select the Status Control choice you may perform certain client support option...

Page 64: ...rom this menu The Next Printer selection will display the same information for the next printer installed on the Print Server Plus The Printer Control selection allows you to control various printer functions PSQMGR will respond with the following menu ...

Page 65: ...m The Port X Virtual Users menu will appear as follows X 0 1 2 or 3 This menu shows Printer Name Print Server Name Current File Server Virtual Users and Available Users You may change the current file server by clicking on the symbol shown adjacent to the Current File Server field or by typing ALT C The list of logged file servers will appear Highlight the desired file server and then press ENTER ...

Page 66: ...d selecting Add You may remove a user in the Virtual Users list by highlighting the desired user and selecting Remove PRINT SERVERS Info The Info selection in the Print Servers menu is used to assign the print server s full name view print server information and select a password If you select Info from the Available Print Servers menu the Print Server Information menu will appear This menu shows ...

Page 67: ...ber of printers and print server status If the selected print server happens to be an advertising print server the print server information will also include Version Number Serial Number Queue Servicing Modes Print Server Type and Print Server Status If the selected print server happens to be a BayTech print server the last line of print server information will show the specific BayTech print serv...

Page 68: ... 6 7 3 describes Queue Service Intv and Section 7 6 7 4 describes Preferred Server NOTE You must be logged in as a supervisor to have access to the selections mentioned above The Reset PrintServer selection will instruct the print server to do a hard reset which will immediately reset the print server regardless of the current state the Update Queue Info selection will instruct the print server to...

Page 69: ...o where X is 1 to 99 The default time interval is 15 minutes NOTE If the update operation mode is set for Manual the only way to update the print server of any changes made to the network such as addition of new print queues or file servers is to select the Update Queue Info choice in the BayTech PrintServer Setup menu after the changes have been made You may use the Update Queue Info selection or...

Page 70: ... to service In this case it may be desirable to limit the BayTech print server access to a specified set of file servers on which to search for print queues by using Preferred Server Operation The Preferred Server selection in the BayTech PrintServer Setup menu instructs the BayTech print server to login to a single file server specified by a print server operator when the unit is powered up or re...

Page 71: ...r Mode choice in the File Servers list shown above NOTE Regardless of the initialization mode selected the print server must be reset after all queue assignments are performed on the file servers to allow the print server to read its queue assignments and attach to the designated queues You must reset the print server manually if using manual update operation mode or wait for the update interval t...

Page 72: ...he BayTech software is located see Section 4 2 Press ENTER to close the Information menu The File Servers menu will appear 2 Log on to the appropriate file server s You must be logged on to a file server to install the BayTech print server as a print server on that file server To log in to a file server in the Available Servers list first select the Available Servers list Next highlight the desire...

Page 73: ... the print server name in the Print Servers list and select Config from the Available Print Servers menu NOTE You may use the BCON EXE command line utility to change these items from a DOS prompt Please see Section 7 8 for more information 7 Configure the parameters and install the peripheral ports on the selected print server as follows a Highlight the print server name in the Print Servers list ...

Page 74: ...l desired queues on the selected printer and exit the File Servers Queues menu c Repeat steps 8a and 8b for the remaining ports on the selected print server and then repeat all of Step 8 for any other print servers added to the network 9 The installation is complete You should be able to print through the BayTech print server using normal NetWare print commands e g CAPTURE NPRINT or PCONSOLE BayTe...

Page 75: ...e described in the table on the following page You may specify as many parameters as you wish Each parameter in the BCON command must be separated by at least one space You may receive an on screen help menu by typing BCON If no parameters are specified you will receive status information for the print server name specified If a print server name and parameters are not specified you will receive s...

Page 76: ...able for PS 4A or PS MIO Sets print port x x 0 1 2 or 3 to the desired serial parameters Please see Section 2 for a list of available serial parameters The handshake parameter may be set to N for no handshaking X for XON XOFF or D for hardware EXAMPLE If you wish to rename a BayTech print server with a default name of BT 053AB0 to PRINTSERVER 1 you would enter BCON BT 053AB0 NA PRINTSERVER 1 NOTE ...

Page 77: ...omm Plus for networks or Mirror III LAN MSHELL is also used on a local host workstation to allow a remote user to dial in to the network modem and access the network through the local host workstation using third party software such as pcANYWHERE LAN version 4 5 MSHELL generates various messages immediately after a connect or disconnect string is issued in response to various conditions as summari...

Page 78: ...support EXTENDED BIOS 14 calls in order to work with the Print Server Plus e g Procomm Plus for networks or Mirror III LAN 2 Copy MSHELL EXE MOPEN EXE MCLOSE EXE and DIAL EXE to the subdirectory where your network communications software is located or to a directory that is in the PATH e g F PUBLIC 3 Load MSHELL EXE by typing MSHELL from the subdirectory prompt MSHELL will generate messages from t...

Page 79: ... point symbol as part of the print server name which is configured using PSQMGR if you intend on using the MOPEN statement to establish a connection with a network modem The optional parameter t causes MOPEN to enter into a terminal mode after establishing the connection This allows a user to communicate with the modem without having to execute a communications package Anything typed on your keybo...

Page 80: ...MOPEN print server name n IF ERRORLEVEL 1 GOTO END PCOMNET MCLOSE END Here we assume you are using Procomm Plus for Networks executing the batch file from within the Procomm subdirectory 4b Network Communications Software Method You may establish a virtual connection from within your network communications software by issuing the following command BT print server name n where print server name is ...

Page 81: ...nd after a virtual connection is established BT LOOPBACK_ON Loopback mode is terminated by sending the following command BT LOOPBACK_OFF 4c DIAL EXE Method The DIAL EXE program supplied with the Print Server Plus may be used to establish and terminate virtual connections To execute DIAL EXE type DIAL from the appropriate subdirectory prompt When you execute DIAL EXE an Information menu will appear...

Page 82: ... Open Modem to request a virtual connection to that network modem The DIAL EXE program will display a Communication Window menu while the Print Server Plus attempts to establish a virtual connection with the network modem The Communication Window menu displays the actual commands sent out and the response from the Print Server Plus When a virtual connection is established the Communication Window ...

Page 83: ...If you execute DIAL EXE while a virtual connection already exists between your workstation and a network modem a menu similar to the following will appear ...

Page 84: ...ion intact The DIAL EXE program will display the Communication Window menu while the Print Server Plus is terminating the virtual connection with the network modem When the virtual connection is terminated the Communication Window menu will display the message Remote Connection Terminated as shown below ...

Page 85: ...tail 1 IMPORTANT The modem must be connected to a serial port on the Print Server Plus with a Virtual setting of modem see Section 7 6 5 1 See Appendix A for the recommended adapter and cable pinouts Your network communications program must support EXTENDED BIOS 14 calls in order to work with the Print Server Plus e g Norton pcANYWHERE LAN version 4 5 The modem should be programmed to use hardware...

Page 86: ...nd other fields to the factory default values which are given in the following items The factory default values should be satisfactory for most applications 2a The Modem Init String is sent to the local network modem when the modem is initialized after a call or when the Print Server Plus is reset The default Modem Init String is ATS0 1 C1 M M Carriage Return which will put a Hayes compatible mode...

Page 87: ...D The workstation IDs for the various network users are programmed using the DIAL EXE program as described in Step 4 The default Prompt String is M JEnter Workstation ID Ctrl C to Hangup where M is Carriage Return and J is Line Feed You may program the Prompt String to be any character string up to 46 characters NOTE If the Access Code is enabled the Prompt String will be sent only after the Acces...

Page 88: ...Init String is disabled blank You may program the WkStn Init String to be any character string up to 22 characters 2f The Access Code is similar to a password If the Access Code is enabled the remote user will receive the prompt Enter Access Code prior to the Prompt String described in Step 2b The remote user must first type the Access Code followed by the local Workstation ID to get a virtual con...

Page 89: ... been terminated 2h The Nmbr of Rings is the actual number of rings the Print Server Plus will wait before sending out the Answer String described in Step 2c The default Nmbr of Rings is 0 You may program the Nmbr of Rings from 0 to 99 rings Use this option if your modem is not in the auto answer mode 3 pcANYWHERE LAN Host Setup Here we assume that you have some knowledge of Norton pcANYWHERE LAN ...

Page 90: ...a Workstation ID One or more local workstations must be assigned a Workstation ID in order to perform dial in communication The Workstation ID is a character string that a remote user must enter in response to the Prompt String see Step 2b in order to establish a virtual connection with the local workstation The Workstation ID may be programmed to be any character string up to 46 characters The fo...

Page 91: ...in the AUTOEXEC BAT file of the local workstation If you want the local workstation to advertise after business hours only you may wish to manually send this command from a DOS prompt before leaving the office 4b Network Communication Software Method You may assign a local workstation a Workstation ID from within your network communications package by typing BT Workstation ID manually from within ...

Page 92: ... Plus that it is available for Dial in operation If a remote user dials in to a network modem and enters a non advertising Workstation ID the remote user will be sent an error message The local workstation will automatically advertise after the Workstation ID has been assigned see Step 4 6 Once you have made the necessary configuration changes in PSQMGR and pcANYWHERE LAN and the local workstation...

Page 93: ... dial command to dial to the network modem If using leased phone lines the modems should connect once both are powered on 6c Once a modem connection is made an access code will appear if enabled in PSQMGR If so type the required access code see Step 2f Once the correct access code has been entered or if Access Code is disabled the Prompt String will be sent to the remote workstation default is M J...

Page 94: ...user may re establish a connection with the host workstation and pick up where they left off if a connection is made before the timeout interval has expired If multiple remote users are expected to dial in the timeout may be set to zero to prevent a second caller from obtaining the first caller s connection IMPORTANT It is highly recommended that the modem s DCD line be programmed to follow the st...

Page 95: ...inate when the unit detects activity on the network When the unit receives a print job to send to a printer or a network user has a connection to a modem the LED for the target peripheral will illuminate 1 2 3 or 4 The PS MIO has one network activity LED which will illuminate whenever activity is detected on the network All 10BASE T models have a LINK LED on the back panel which will illuminate if...

Page 96: ...unit please call BayTech to get a Return Authorization Number BayTech cannot accept warranty or no charge returns without this number Ship your unit to the address listed in Section 11 Technical Support REPACKING FOR SHIPPING If you need to repack your unit for shipping please choose a heavy cardboard box for packing Surround your unit with sufficient insulation a minimum of 2 inches to withstand ...

Page 97: ... what printers plotters or modems you have connected to the BayTech print server 3 Identify the current BayTech print server name and print queues to be serviced 4 Identify what cables and or adapters you are using and the lengths of the cables 5 Identify the software packages you are using 6 If possible have a print out of the BayTech print server configuration status ready when you call Always c...

Page 98: ...5 of FCC rules which are designed to provide reasonable protection against such interference in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be required to correct the interference The user may not under any circumstances other than specified in the...

Page 99: ... Tran x please see Appendix A 4 A 1 PS 4C AND PS 4E EIA 232 PRINTER PLOTTER AND MODEM ADAPTERS If you will be connecting a EIA 232 serial printer plotter or modem you must use 8 wire RJ 45 cabling Please see Appendix A 3 1 for the recommended cabling pinout PRINTER PLOTTER ADAPTER If connecting an EIA 232 printer or plotter to the print server please see Figure 11 below for the adapter pinout ...

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Page 102: ... EIA 232 modem to the print server using 8 wire cabling please see Figure 12 below for the adapter pinout 22 N C BLUE ORANGE BLACK RED GREEN YELLOW BROWN GRAY RTS RX DCD DTR GND DSR TX CTS 20 1 2 3 4 5 6 7 8 8 7 6 5 4 3 2 RI Figure 12 ...

Page 103: ...must have TX wired to RX TX wired to RX HSO wired to HSI and HSO wired to HSI Please see Figure 13 below PS 4C or PS 4E Equipment EIA 422 Connections RJ 45 1 2 3 TX RX 4 TX RX 5 HSI HSO 6 HSI HSO 7 8 Figure 13 EIA 422 Connection using Hardware Handshaking If you are connecting a device which is not another BayTech product you must refer to the operator s manual for your equipment to determine whic...

Page 104: ...ice versa and TX wired to RX and vice versa Please see Figure 14 below PS 4C or PS 4E Equipment EIA 422 Connections RJ 45 1 2 3 TX RX 4 TX RX 5 RX TX 6 RX TX 7 8 Figure 14 EIA 422 Connection using XON XOFF Handshaking If you are connecting a device which is not another BayTech product you must refer to the operator s manual for your equipment to determine which pins are defined as TX TX RX and RX ...

Page 105: ...4 wire cabling NOTE If you are connecting a Tran x SP 01 or SP 02 high speed converter and you wish to supply external power to the Tran x you must use an 8 wire cable Otherwise you may use a 4 wire cable and an external power supply on the Tran x IMPORTANT If you will be connecting an EIA 232 serial printer plotter or modem you must use 8 wire cabling A 3 1 8 WIRE CABLING Please use the cable dia...

Page 106: ...agram shown in Figure 16 below when using 4 wire cabling to connect the Print Server Plus to a BayTech adapter or Tran x converter 1 2 3 4 4 3 2 PIN RJ 11 RJ 11 PIN 1 Figure 16 Crossed RJ 11 Cable BayTech Part No RJ04X010 10 feet ...

Page 107: ...4 5 6 7 8 19 21 8 7 6 5 4 3 2 1 STROBE DATA 0 DATA 1 DATA 2 DATA 3 DATA 4 DATA 5 DATA 6 DATA 7 9 9 ACKNOWLEDGE 10 11 10 11 BUSY PAPER OUT 12 12 SELECT INPUT OV 13 14 13 14 32 31 36 19 20 22 23 24 25 26 15 16 17 18 20 21 22 23 24 25 OV OV OV OV OV OV OV OV SELECT AUTO FEED OV ERROR INIT PRINTER ...

Page 108: ...system This message is displayed when the SAP Service Advertising Packet was aborted while doing dial in communication Connection to xxxx presently in Use r nDisconnect Connection prior to enabling Dial In Service This message is displayed using dial out communication when a user requests a virtual connection to a modem port while a connection already exists Dial In Service Active This message is ...

Page 109: ...ual connection is broken in the middle of a dial out communication session Error PrintServer not found This error is displayed when the print server name specified for a dial out connection does not exist on the network Error Comm Channel failure This error is displayed when there is a communication failure in the middle of a dial in session IPX failure Error Exceeded Max Connections This error is...

Page 110: ...indicates a good connection to the HUB Print server renamed on master file server using PCONSOLE The print server will not recognize any name change on the master file server using PCONSOLE You must use the BayTech software utility to rename the print server Network uses a frame type other than 802 3 Load an additional frame type for file server network card See the IMPORTANT statement in Section ...

Page 111: ...er Specify no banner page when using NPRINT or CAPTURE Graphics file sent using tabs Use the NT no tabs parameter when using CAPTURE or NPRINT PS 4C or PS 4E serial ports not configured to match serial parameters of the printer Use the BayTech software utility to configure the serial parameters of the peripheral port to match those of the printer Some print jobs pass through the queues without pri...

Page 112: ...nt panel and then slide the top panel off 3 Refer to Appendix E 1 for the mechanical layout With the front of the unit LED side facing towards you locate socket U2 The existing EPROM will have a label on it with the model number and firmware revision indicated 4 Remove the existing EPROM from the appropriate socket with IC extractor or needle nose pliers Gradually loosen each side of the chip alte...

Page 113: ...ou locate socket U5 The existing EPROM will have a label on it with the model number and firmware revision indicated 4 Remove the existing EPROM from the socket with IC extractor or needle nose pliers Gradually loosen each side of the chip alternating pliers from side to side so as not to bend chip pins Pull loosened EPROM all the way out 5 Install the new EPROM into the socket The EPROM is notche...

Page 114: ...108 APPENDIX E MECHANICAL LAYOUTS E 1 PS 4A PS 4C AND PS 4E ...

Page 115: ...E 2 PS MIO ...

Page 116: ...110 E 3 PS 4A SHIELDED TWISTED PAIR JUMPER LOCATION ...

Page 117: ...E 4 PS 4C SHIELDED TWISTED PAIR JUMPER LOCATION ...

Page 118: ...112 E 5 PS 4E SHIELDED TWISTED PAIR JUMPER LOCATION ...

Page 119: ... Applications engineers 90 Assign or remove print queues 55 Assign or remove print server 49 50 Assign or remove queue operators 44 Assign or remove queue users 45 Assigning a Workstation ID 83 Asynchronous 1 Attach to file servers 39 Automatic mode 9 62 Available file servers 39 42 43 47 Available print servers 11 46 48 52 59 60 65 66 B Back panel 23 26 88 Baud rate 7 8 11 22 53 68 69 BayTech 46 ...

Page 120: ...onfigure printer 66 Connection 4 7 8 11 13 22 25 27 30 35 58 66 70 72 73 78 81 88 94 95 99 101 Connectors 5 10 26 27 29 31 96 Create a print queue 42 Create a print server 47 CTS 5 30 D Default configuration 7 8 22 Default name 7 22 32 47 48 69 Delete 41 43 46 48 Delete a print queue 43 Delete a print server 36 48 Delete Printer 52 56 DIAL 2 4 7 8 11 13 14 22 51 52 70 72 74 78 80 82 83 87 99 100 D...

Page 121: ...nterface Statement 91 File server 1 13 24 34 36 38 52 55 56 58 61 63 66 78 101 File Servers Queues 67 File Servers Queues 52 55 G H General information 1 35 Handshake in 30 Handshaking 5 7 8 22 53 68 69 78 94 95 Hang up string 81 Hardware mode 30 94 HSI 5 30 94 HSO 5 94 I Indicators 6 88 Info 41 46 59 Information Source 51 Insert 41 42 46 47 Insert print server 47 65 INSTALL 2 9 11 13 18 21 33 35 ...

Page 122: ...ervers 39 65 Login 1 39 63 65 Logout 39 Loopback mode 72 74 M Manual mode 9 62 MCLOSE 13 14 70 71 73 99 Mechanical layouts 105 Medium Access Unit 27 MIO Slot 1 6 10 12 21 104 Modem 2 4 7 8 11 13 14 22 30 34 40 51 54 58 59 67 70 83 85 88 92 93 96 99 101 Modem adapter 93 Modem init string 7 8 22 79 80 Modular connectors 10 29 MOPEN 13 14 70 73 84 Mounting 6 Mouse 36 38 41 46 53 74 84 MSHELL 11 13 14...

Page 123: ... 14 23 25 27 30 32 35 39 41 46 52 63 65 67 101 102 Peripheral interface 5 8 29 Peripheral port 5 6 34 68 88 102 Pinout information 30 Power 6 8 11 12 14 15 18 19 21 23 26 30 34 62 63 88 96 99 101 103 104 Preferred server 1 11 63 64 78 Preferred Server 61 Print queue 4 12 33 36 41 45 56 62 65 67 Print server name 2 7 9 11 13 19 22 32 33 35 38 47 49 50 51 58 61 65 66 68 72 73 90 100 Printer plotter ...

Page 124: ...6 Serial interface selection 15 16 Serial number 60 90 Serial peripheral interface 29 Servers 41 Shielded twisted pair cabling 26 Signal ground 30 SNAP 5 24 Software 2 4 8 9 11 14 23 25 27 30 32 34 35 65 70 71 72 74 78 83 84 90 101 102 Software utility diskette 12 13 Specifications 5 Static electricity 18 20 Status Control 52 56 Stop bits 7 8 22 53 68 69 STP 5 23 26 28 Supervisor 11 13 32 49 52 61...

Page 125: ...ata 30 Troubleshooting 34 67 72 74 101 TSR 4 U V Unpacking 12 Update Mode Change 61 62 Users 41 45 46 50 UTP 5 23 26 28 VAP 1 View print server information 59 Virtual circuit 4 7 8 13 22 35 58 66 W Warranty 6 89 Weight 6 Wkstn init string 7 8 22 79 81 Word size 11 Workstation advertising 85 Workstation ID 7 22 80 81 83 87 X Y Z XON XOFF 5 8 30 69 94 95 ...

Page 126: ...pherals These models allow any of your computers to access any of your peripherals and talk to other computers so files can be transferred and data shared Plus a built in buffer spools output data until your peripherals can receive it freeing your computers to go on to other tasks Models come in four eight and ten port sizes Four port models have a 1 MB standard buffer which is expandable to 2 MB ...

Page 127: ...E comes with two parallel and two serial ports and LaserShare 4A and LaserShare 4A MIO come with four parallel ports The LaserShare device for the Brother HL8e and HL8v is referred to as LaserShare 4CB This device is available with four 4 serial computer ports and a fixed buffer size of 256KB The BayTech Print Server PS 4A PS 4C and PS 4A models are user configurable high speed network print serve...

Page 128: ...vironments e g for allowing control of multiple numerical or assembly line machines in exchanging data between point of sale devices or for operating a number of laboratory instruments or business machines from a central computer They are especially effective in adapting small low cost personal computers to these applications Each unit features six modes of operation which may be easily configured...

Page 129: ...tics A terminal connected to a local Telplex may configure or perform diagnostics on the local unit This same terminal may also configure or perform diagnostics on a remote Telplex if there is a communication link with the remote site You may use Telplex in point to point multiple location daisy chained or star configuration applications The TX28 and TX60 allow for multiple composite modules which...

Page 130: ... Port Contention B Series Allows either 6 8 or 12 terminals to contend for either 3 4 or 6 computer ports respectively Networking F Series Networks either 5 or 9 ports together i e allows any port to connect to any other port on the multiport controller These also have host port control which allows a host computer system to make and or break any connection between two ports on the multiport contr...

Page 131: ...422 and Current Loop ports are optionally available If you have questions concerning any of BayTech s products please feel free to call a BayTech Applications Engineer at either 800 523 2702 or 601 467 8231 ...

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