MN1957
Troubleshooting 6-1
Troubleshooting
6 Troubleshooting
6.1 Introduction
This section explains common problems and their solutions. If you want to know the meaning
of the LED indicators, see section 6.2.
6.1.1 Problem diagnosis
If you have followed all the instructions in this manual in sequence, you should have few
problems installing the NextMove ESB-2. If you do have a problem, read this section first.
In Mint WorkBench, use the Error Log tool to view recent errors and then check the help file.
If you cannot solve the problem or the problem persists, the SupportMe feature can be used.
6.1.2 SupportMe feature
The SupportMe feature is available from the Help menu, or by clicking the
button on the
motion toolbar. SupportMe can be used to gather information which can then be e-mailed,
saved as a text file, or copied to another application. The PC must have e-mail facilities to
use the e-mail feature. If you prefer to contact Baldor technical support by telephone or fax,
contact details are provided at the front of this manual. Please have the following information
ready:
The serial number of your NextMove ESB-2 (if known).
Use the Help, SupportMe menu item in Mint WorkBench to view details about your
system.
The type of drive amplifier and motor that you are using.
A clear description of what you are trying to do, for example performing fine-tuning.
A clear description of the symptoms that you can observe, for example error messages
displayed in Mint WorkBench, or the current value of any of the Mint error keywords
AXISERROR
,
AXISSTATUS
,
INITERROR
, and
MISCERROR
.
The type of motion generated in the motor shaft.
Give a list of any parameters that you have setup, for example the gain settings you have
entered.
6
Servo Systems Co. • 115 Main Road • P.O. Box 97 • Montville, NJ,
07045-0097 • (973) 335-1007 • Toll Free: (800) 922-1103
Fax: (973) 335-1661 • www.servosystems.com
