Avaya Octel 200, Installation And Maintenance Manual

Page: 194 / 687

Reports 5-7
Octel 200/300 S.4.1 PB60019 − 01
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FROM: MM/DD HH:MM A.M. YYYY
TO: MM/DD HH:MM P.M. YYYY PAGE 1 OF 1
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* INCOMING CALL SUMMARY *
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CALLER’S INITIAL ACTION:
DIALED EXTENSION OR DIGITS 764
DEFAULTED TO ASSISTANCE 1 36
DIALED ”0” FOR ASSISTANCE 59
LEFT A MESSAGE AT THE TONE 0
PRESSED ”#” TO LOG − ON 955
”*” TO MAKE A QUICK MESSAGE 1 2
CALLER WAS A NETWORK UNIT 1 099
CALLER WAS A DID/E&M UNIT 0
OTHER 7
TOTAL CALLS INTO SYSTEM 3032
SUBSEQUENT ACTIONS:
DIALED EXTENSION OR DIGITS 445
SENT TO ASSISTANCE 3
DIALED ”0” FOR ASSISTANCE 11 7
LEFT A MESSAGE AT THE TONE 370
PRESSED ”#” TO LOG − ON 243
”*” TO MAKE A QUICK MESSAGE 4
TRANSFERRED CALL TO NETWORK 111
PROGRESS OF CALLS TO EXTENSIONS:
ANSWERED 459
RING − NO − ANSWER 1 04
BUSY 1 53
GREETING PLAYED (NO CALL) 784
VACANT NUMBER 24
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TOTAL TO EXTENSIONS 1 524
NUMBER OF TIMES USERS LOGGED − ON: 1 249
NUMBER OF USER MAILBOXES: 30
NUMBER OF NON-VOICE MAILBOXES: 1 0
NUMBER OF PORTS CONFIGURED: 4
ALL PORTS BUSY (SECONDS): 0
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* MESSAGE SUMMARY *
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MESSAGES CREATED:
AFTER BUSY OR NO − ANSWER 83
AFTER GREETING PLAYED 287
RECEIVED FROM NETWORK 976
BY QUICK − MESSAGE 1 4
BY LOGGED − ON USERS 632
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TOTAL MESSAGES CREATED 1 992
MESSAGES CURRENTLY STORED:
GREETING MESSAGES 1 4
NAME MESSAGES 8
USER MESSAGES 68
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TOTAL MESSAGES STORED 90
DISK USAGE:
AVG. USER MESSAGE LENGTH (MINUTES) 0.7
STORAGE CURRENTLY USED 37%
APPROXIMATE MINUTES OF AUTHORIZED STORAGE 250
APPROXIMATE MINUTES OF EQUIPPED STORAGE 1 50