Logging in to the phone
About this task
As a call center agent, you can login to the phone using your user name and password.
Contact your system administrator to obtain the login credentials if you are logging in for the first
time or if you forgot your login credentials.
Before you begin
Ensure that your administrator assigns you to a call center.
Procedure
1. On the login screen, in the
Line/Port
field, type your user name.
2. Press
Enter
.
3. In the
Password
field, type your password.
4. Press
Enter
.
5. In the
Authentication username
field, type your user name.
6. Press
Enter
.
7.
(Optional)
To change the user name or the password, press
Backspac
.
Related links
on page 100
Logging out of your phone
About this task
Use this procedure to log out of your extension.
Procedure
1. Press
Main menu
.
2. Scroll to
Applications
, and press
Select
.
3. Scroll to
Log out
, and press
Select
.
4. In the confirmation window, press
Log out
.
Related links
on page 100
Logging in to the phone
April 2020
Using Avaya J159 IP Phone in an Open SIP environment
101
