Product Description
IP Office 8.1
© 2012 AVAYA All rights reserved.
Page 75
Issue 26.k.- (16 August 2012)
Wake-Up Service
This feature allows a system phone (x10) to set a Wake-up Call on behalf of another user.
·
When a Wake-up Call is scheduled, the system will place an intercom call to the target extension at the
scheduled time.
o
Wake Up calls ring for approximately 30 seconds (and overrides DND).
o
If the target extension is busy on a call or has an alerting call, the Wake Up call is delivered to the
phone as an intercom call.
o
If the Wake Up call is answered, the user will hear Music On Hold if it is active; otherwise, they will
hear silence.
o
If the Wake Up call is not answered, the system will make a 2
nd
attempt 5 minutes later.
·
If the call is not answered after the 2
nd
attempt, then the Wake Up call is abandoned.
o
A scheduled Wake Up call occurs once in a 24 hour period.
