Product Description
IP Office 8.1
© 2012 AVAYA All rights reserved.
Page 72
Issue 26.k.- (16 August 2012)
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Calling Groups (4 Groups) (INTERCOM 7x / *7x)
A Calling Group is a group of extensions that can be called at the same time. Any user in the system
can ring or page all extensions in a Calling Group at the same time or transfer a call to a Calling
Group. The first extension to pick up the call is connected to the caller. A typical use of this feature is
to have callers ring into a Calling Group of sales representatives, or to create a “Page All” group.
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Hunt Groups (6 Groups) (INTERCOM 77G / *77G)
When extensions are in a Hunt Group, an incoming call searches or “hunts” for the first available
extension.
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Night Service Group (1 Group) (#504)
When Night Service is activated and a call comes in, all extensions assigned to the Night Service Group
ring immediately, regardless of normal Line Ringing settings.
System Password
Allows you to define a four-digit password that users can enter from system telephones to override dialing
restrictions (if the extension has access to an outside line) or turn Night Service on and off. Not available on
analog telephones.
Transfer / Transfer Return
You can transfer calls to an extension or group using the TRANSFER button on a system telephone or the
switchhook on a single-line telephone.
Transferred calls return to the originating extension if they are not answered. You also can program the number
of times a transferred call rings before it returns to an extension.
Transfer Return to a Programmable Extension
This feature provides an option to re-route unanswered transferred calls to an alternate extension.
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Programmable on a per extension basis.
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The existing System Programming option, Transfer Return Rings, will be used to indicate when
transferred calls are returned to the Transfer Return extension.
If a call is routed to a transfer return extension and there are no available intercom appearances to terminate
the call, the call will continue to alert at the transfer destination until the transfer return extension becomes
available.
The default value for each transfer return extension is its own extension.
Unique Line Ringing / Override Line Ringing
This feature allows users to differentiate by sound which line is ringing by assigning a ring pattern to it. Once a
ring pattern is assigned to a line, incoming calls on that line ring with the assigned ring pattern.
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Eight ring patterns are available.
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Unique Line Ringing does not apply to DID calls because the channel used is not guaranteed.
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The default is pattern 1.
If the Override Line Ringing feature is active, then incoming calls on a line that ring at an extension ring with
the configured extension ring pattern.
