Product Description
IP Office 8.1
© 2012 AVAYA All rights reserved.
Page 34
Issue 26.k.- (16 August 2012)
Disallowed Lists allow you to specify telephone numbers that users cannot dial. For example, you may want
to prevent calls to a specific telephone number or to categories of numbers, such as international numbers. The
System Administrator can create up to eight Disallowed Phone Number Lists of up to 10 telephone numbers
each.
Allowed and Disallowed Phone Numbers can be up to 12 digits long and may include 0–9, #, *, and ‘hold’ (a
wildcard character, displayed as “!”).
Attendant Positions
Extension 10 and Extension 11 serve as system attendant positions. TUI System Administration can only be
done at these extensions. Night Service and Unlock capabilities can only be initialized from Extension 10. When
a user dials 0, Extension 10 will ring.
Auto Attendants (Multiple) / Sub-Menus / Emergency Greeting
The system supports up to 9 Automated Attendants / Sub-menus. A sub-menu is the same group of selector
codes as is used in an Auto Attendant.
Each Auto Attendant has its own greeting (Morning / Afternoon / Evening), its own language (English / French /
Spanish), its own set of selector codes (based on its time profile), and separate VMS Hunt and Delay Schedules.
Each Auto Attendant supports its own Emergency Greeting announcement, which can be remotely recorded and
activated, and plays before the Auto Attendant Greeting.
Each Auto Attendant can be accessed by dialing the appropriate Auto Attendant dial codes (to record greetings,
menu prompts, etc.).
Auto Dialing
Enables a user to dial outside numbers, extension numbers, feature codes or account codes with a single touch
by pressing a programmed button.
Three types of auto dial are supported:
·
Auto Dial – Outside
·
Auto Dial – ICM (internal extension)
·
Auto Dial – ICM Page (voice signaling)
Automatic Callback
When calling an extension that is busy, press the Auto Callback softkey and the system will call you when the
extension becomes free.
Automatic Daylight Savings Time
This feature automatically updates the system clock for annual Daylight Savings Time and Standard Time
changes. Turn this feature off if you live in an area without daylight savings time.
Automatic Extension Privacy
Prevents other extensions with access to the same line from joining a call. Use this feature for extensions
connected to a modem, fax, or any device whose function can be disrupted by someone trying to join it.
Automatic Line Selection
Specifies the order in which the system selects an available line (intercom or outside) when a user at the
extension lifts the handset or presses SPEAKER to make a call without first selecting a specific line button.
For extensions with analog telephones, set Automatic Line Selection to intercom first. This enables analog
telephones to access system features, including intercom calling. When users lift the handsets on analog
telephones, they hear intercom dial tone. To access an outside line, they must dial 9.
