Product Description
IP Office 8.1
© 2012 AVAYA All rights reserved.
Page 236
Issue 26.k.- (16 August 2012)
Telecommuter Mode
Avaya one-X™ Portal for IP Office allows the making and receiving of calls and the retrieving of voicemails from
an external phone number as if they were in the office, with the Avaya one-X™ Portal for IP Office server
providing the call control. The typical scenario is the remote worker that occasionally works from home or from
a hotel room.
This feature also provides billing convenience and potential cost savings for remote workers and mobile work
force as all the calls are established by IP Office: there is no need to check bills, nor to pay for expensive hotel
calls.
Twinning and Mobility
Twinning allows a primary extension and a secondary number (extension or external) to operate together as a
single telephone. When a call is presented to the primary phone the secondary will ring. If the primary
telephone does not ring, for example in Do Not Disturb, the secondary phone will not ring.
Please refer to the
Mobility Chapter
for more details.
Internal Twinning
This is typically used in scenarios like workshops or warehouses where team supervisors may have a desk with
a fixed phone but also have a wireless extension (e.g. DECT). When a call is made from either twinned phone,
the call will appear to have come from the primary phone. Other users of the system need not know that the
supervisor has two different telephones. The supervisor’s Coverage Timer and No Answer Time are started for
the call and if the call is not answered within that time, the call will be delivered to available coverage buttons
(if applicable) and then Voicemail (if applicable).
The following features are supported with internal twinning:
·
Follow Me To
·
Follow Me Here
·
Forwarding
·
Do Not Disturb (inc exceptions)
·
Context less hunt group actions: Membership / Service Status / Fallback Group configuration
·
Voicemail On / Off / Access
·
Call Log (Central Call Log for T3 and 1600 telephones only)
·
Redial (Central Call Log for T3 and 1600 telephones only)
·
Personal Directory Entries (for T3 and 1600 telephones only)
Mobility Features include:
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