Editing a dictionary
You can perform a spell check on the Subject line and the message body.
Dictionaries in various languages are available for this purpose.
You can expand these dictionaries to adapt them to your needs (specific
company terminology). All users (agents) can expand the dictionaries they use.
If you have the correct privilege, you can also administrate the dictionaries and
import entire lists of existing available dictionaries.
Prerequisite
You must have the following privilege to administrate or import a dictionary:
•
UMR supervisor
For further information please refer to: What are privileges?
Administrating a dictionary
In addition to the supplied static dictionaries, company dictionaries can also be
used for the spell check to adapt the spell check dictionaries to include company-
specific terminology.
A company dictionary is also automatically expanded when a user decides to add
a word during the spell check.
In order to edit a company dictionary, you can administrate the dictionary. A list
shows the added words. You can add or delete groups.
Functions
You can perform the following functions in the Dictionary administration.
Function
Explanation
English
You can select a language for the dictionary to be edited.
(Empty field)
Enter a word.
Insert
Enter the work in the list. You must click Apply or OK to
save your changes.
Delete
Deletes the selected word from the list.
Apply
Saves the current list. You can continue to add or delete
words.
OK
Saves the current list and closes the dialog.
Cancel
Discards your changes. Changes are not saved.
User Manual CIE 1.0 WebClient
Operation
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